Troubleshooting Guide

18 | Operation Operation | 19
Memory Change
Your hearing professional
may create multiple
memories within your hearing
aid . These additional
memories can be accessed
by activating the user control
on your hearing aid .
If your user control is configured for memory changes,
each time you activate the user control, the memory
of your hearing aid will increment through the
available memories .
Memory Indicators
Your hearing professional may enable an audible
indicator , which is presented while making a memory
change . The indicator defaults to a voice identifying
which memory your hearing aid is in .
Mute
If your hearing aid is configured with mute
functionality , a long press and hold of the user control
will mute your hearing aid . If enabled by your hearing
professional, you may hear an indicator prior to the
hearing aid muting .
Multiflex Tinnitus Level Control
Your user control can also adjust the level of your
Multiflex Tinnitus stimulus . Please refer to the section
labeled Multiflex Tinnitus Technology (page 23) for
further information .
Activity and Engagement
Your hearing aid may support a sensor that is capable
of tracking body and brain health and reporting it to
the Thrive app . You can easily view and manage your
health information and receive daily feedback on your
progress by viewing your Thrive Wellness Scor e .
Directional Settings
Your hearing aid may have a directional microphone
to help improve speech understanding in noisy
situations . Ask your hearing professional about your
particular directional settings .
Telephone Use
Your hearing aids can be customized with features to
help you effectively communicate on the telephone .
Ask your hearing professional about your telephone
solution .