Troubleshooting Guide
14 | 
Operation
  Operation  |  15 
hold)
.
 The 
options 
selected on the next 
page indicate how 
your 
user 
control 
is 
configur
ed.
Tap Gesture 
Your 
hearing 
aid may 
support 
an
additional user 
control
.
 This 
control 
can be configured 
by 
your hearing professional
.
 Once configured, 
while the 
hearing 
aid is in 
your 
ear 
simply 
double tap 
directly on the device with one or two 
fingers
.
Edge 
Mode
Your 
hearing 
aid may have an additional 
featur
e
.
Edge Mode 
works 
to 
identify 
and create a 
temporary
,
real-time adjustment 
tailored for challenging 
environments
,
 Upon activation, 
your hearing 
aids use 
an 
environmental 
scan to bring 
comfort 
and 
clarity
,
Ask 
your hearing professional 
for more 
information
,
Assigned 
User Control Settings 
Short  Pr
ess
(Press & 
Release)
Long Press 
(Press & Hold) 
Tap Gestur
e*
Volume Control 
Memory Change 
Mute 
Multiflex 
Tinnitus 
Level 
Start/Stop 
Accessory
Streaming
Balance 
Control 
Accessory 
Volume 
Manual Alert 
Edge Mode 
Thrive 
Assistant 
*Hearing aid may support 
Volume Control 
Power On Volume Level 
Your hearing 
aid has been set to a specific 
volume 
level
(Volume Home) 
determined by 
your hearing professional
.
If 
sounds 
are generally too loud or too soft, please contact 
your hearing professional for 
advice and 
adjustment
.
Sprinkler 
Volume Control 
If 
your 
user 
control 
is 
configured 
as a 
sprinkler 
volume 
control, each time 
you 
activate the user control, the 
volume 
of 
your hearing 
aid 
changes
.
Continue to activate the user 
control until you 
reach the 
desired 
loudness
.
NOTE: If 10 
minutes 
or more have passed since the last 
volume 
change, the 
volume 
will 
automatically decr
ease 
before it 
incr
eases
.










