THERMAL PRINTER TSP1000 SERIES USER’S MANUAL
Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
TABLE OF CONTENTS 1. Unpacking and Installation ............................................................................ 1 1-1. Unpacking .............................................................................................. 1 2. Parts Identification and Nomenclature ......................................................... 2 3. Consumable Parts and AC Adapter .............................................................. 4 4. Connecting Cables and AC Adapter ....................................
1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Paper stopper Switch blind Ferrite core *1 Fastener *2 User’s manual Printer *1: Not included with RS-232C model *2: Not included with RS-232C and USB models Fig. 1-1 Unpacking If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part.
2. Parts Identification and Nomenclature Printer cover Open this cover to load or replace paper. Cover open lever Push this lever in the direction of the arrow to open the printer cover. Control panel Power switch Used to turn on/off power to the printer. Features LED indicators to indicate printer status and switches to operate the printer. Power connector Interface connector For connection to a host computer. Buzzer drive connector Connects to buzzer. Do not connect this to a telephone.
Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. ✓ Choose a firm, level surface where the printer will not be exposed to vibration. ✓ The power outlet you plan to connect to for power should be nearby and unobstructed. ✓ Make sure that the printer is close enough to your host computer for you to connect the two.
3. Consumable Parts and AC Adapter When consumable parts have run out, use those specified in the table below. Make sure that the AC adapter specified in the table is used. Use of consumable parts or AC adapter which are not specified in the table may result in damage to the printer, fire or electric shock. (1) Roll paper specification Thermal paper Thickness: 80~105 µm Width: 82.5±0.5 mm Outer roll diameter: ø180 mm or less Take up paper roll width: 83 +0.
Important! Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.
4. Connecting Cables and AC Adapter 4-1. Interface Cable Note that the interface cable is not provided. Please use a cable that meets specifications. Important! Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. 4-1-1. Serial Interface (RS-232C) Cable (1) Make sure the printer is turn off.
4-1-2. Parallel Interface Cable (1) Make sure the printer is turn off. (2) For only the parallel interface model, affix the ferrite core onto the cable as shown in the illustration below. Ferrite core Interface cable 5 cm maximum (3) Pass the fastener through the ferrite core. Fastener Pull and cut (4) Loop the fastener around the cable and lock it. Use scissors to cut off any excess.
(5) Connect the interface cable to the connector on the rear panel of the printer. (6) Fasten the connector clasps. Parallel interface cable 4-1-3. Connecting USB Cable (1) Make sure the printer is turn off. (2) Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration.
4-1-4. Connecting Ethernet Cable (1) Make sure the printer is turned off. (2) Affix the ferrite core onto the ethernet cable as shown in the illustration below. Ethernet cable Ferrite core (3) Pass the fastener through the ferrite core. 10cm (Maximum) Fastener (4) Loop the fastener around the cable and lock it. Use scissors to cut off any excess. (5) Connect the ethernet cable to the connector on the interface board. Then, connect the other end of the cable to your computer.
4-2. Connecting to a Buzzer Drive You can connect a buzzer drive to the printer using a modular plug. The following describes how to make the actual connection. See “Modular plug” on page 43 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.
4-3. Connecting the Optional AC Adapter Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable. Note: Use only the standard AC adapter and power cable. (2) Connect AC adapter to the connector on the printer. (3) Insert the power cable plug into an AC outlet.
4-4. Turning Power On Make sure that the AC adapter has been connected as described in 4-3. (1) Set the power switch located on the front of the printer to on. The POWER lamp on the control panel will light up. Power switch Important! We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.
4-5. Installing the Cable Install the cable as shown in the diagram below.
4-6. Switch Blind Installation It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the following become possible. • Preventing the power switch from being operated by mistake. • Ensuring that other people can not easily operate the power switch. Install the switch blind as shown in the diagram below. The power switch can be turned ON (!) and OFF (O) by inserting a narrow instrument (ball pen etc) in the holes in the switch blind.
5. Control Panel and Other Functions 5-1. Control Panel 2 FEED button 1 POWER lamp (Green LED) Lights when the power is ON 2 FEED button Press the FEED button to feed roll paper. 3 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp 3 ERROR lamp (Red LED) 1 POWER lamp (Green LED) 5-2. Errors (1) Automatically recoverable error POWER lamp ERROR lamp Recovery Conditions Head high temperature detection Flashes at 0.
(3) Non recoverable error Error Description POWER lamp ERROR lamp Recovery Conditions RAM error Off Flashes at 1.0 second intervals This is not a recoverable error. Consult dealer for repairs. EERROM error Off Flashes at 0.75 second intervals This is not a recoverable error. Consult dealer for repairs. Flash ROM error Off Flashes at 0.5 second intervals This is not a recoverable error. Consult dealer for repairs. Thermistor error Off Flashes at 1.
5-3. Self Printing (1) Test Printing Turn the power on while holding the FEED button depressed. Test printing will be performed according to the Ver. No., DIP switch settings and memory switch settings. (2) Hexadecimal Dump Mode Open the printer cover, then turn the power on while holding the FEED button. When the cover is closed, “*** HEX DUMP PRINTING ***” is printed, and the printer enters the Hexadecimal Dump Mode.
6. Loading the Roll Paper Be sure to use roll paper that matches the printer’s specification. (1) Push the Cover open lever, and open the printer cover. Cover open lever Roll paper (2) While observing the direction of the roll, set the paper roll into the hollow, and pull on the leading edge of the paper toward you.
(3) Pull on the edge of the paper to remove any slack and then push down both sides of the printer cover to close. Note: Make sure that the printer cover is securely closed. (4) If the printer cover is closed after turning on the power, the cutter operates automatically and the front end of the paper is cut. Note: If the cutter does not operate after the printer cover is closed, open the cover and close it again securely. (5) If necessary, attach the paper stopper to the paper cover as shown below.
Important! 1. Do not touch the cutter blade. · There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress. · The printer cover can be opened when replacing the paper. However, since the cutter blade is on the inside of the printer cover, be careful not to place your face or hands too close to the cutter blade. 2.
7. Adjusting the Near-end Sensor Use the following procedure to adjust the near-end sensor so it is compatible with the size of roll paper you are using. 1 Open the printer cover. 2 Determine the diameter of the roll paper you are using and find the required setting in the table below. 3 Insert the tip of a ballpoint pen or similar object into the hole of the adjuster, and then push and side the adjuster to the desired setting.
Adjustment value according to the paper you are using Paper thickness (µm) When using the paper roll with a core whose inside diameter (A): ø25.4, outside diameter (B):ø32 Detected diameter (C) Remained paper length (Approx. mm) (Approx. m) Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 ø44 ø48 ø52 10 14 19 6 9 12 85 105 C B A Roll paper core C Note: 1) The standard model is set to level 2 prior to being shipped from the factory.
8. Preventing and Clearing Paper Jams 8-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 8-2. Removing Paper Jam If a paper jam occurs, clear it as described below. (1) Set the power switch to off to turn off power to the printer. (2) Push the cover open lever, and open the printer cover.
8-3. Releasing a Locked Cutter If the auto cutter locks up or fails to cut the paper, follow the steps below. Caution Since working on the cutter may be dangerous, be sure to turn off the printer first. (1) Set the power switch to OFF to turn off the printer. (2) Slide off the front cover to reveal the auto cutter. (3) Remove any jammed paper. Note: Be careful not to damage the printer while removing any jammed paper. Since the thermal print head is particularly sensitive, be sure not to touch it.
(4) If the cutter’s moving blade is protruding, rotate the knob in the direction of an arrow to return the moving blade to its home position. When the check window is completely white, the moving blade is at its home position. Note: 1) Do not apply extreme pressure to the moving blade. 2) If the moving blade is protruding too much, the printer cover cannot be opened. Trying to open the printer cover may damage the cutter.
9. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines. 9-1. Cleaning the Thermal Head To remove blackish dust collected on the surface of the thermal head, wipe it with Isopropyl alcohol (IPA).
Appendix A: Specifications A-1. General Specifications 249 (1) Printing method Direct line thermal printing (2) Print speed Max. 1440 dots/sec. (180 mm/sec.) (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 80 mm (5) Number of print columns 53 (12 × 24 dots) (6) Roll paper Refer to chapter 3 for details on the recommended roll paper. Paper width: 82.5 ± 0.5 mm Roll diameter: ø180 mm or less (7) Overall dimension 161 (W) × 307 (D) × 249 (H) mm (8) Weight Approx. 3.
A-2. Auto Cutter Specifications (1) Cutting frequency (2) Thickness of paper Max. 20 cuts per minute 0.080 ~ 0.105 mm A-3. Interface RS232C serial interface/Two-way parallel interface (IEEE1284)/USB interface/ Ethernet interface A-4. Electrical Characteristics (1) Input Voltage DC 24V±10% (2) Current Consumption Operating: Approx. 2.0 A (at ASCII printing) Peak: Approx. 10 A (at print duty 100%, for 10 seconds or less) Stand-by: Approx. 0.1 A (3) Power Connector Pin No.
A-6. Environmental Requirements (1) Operating Temperature Humidity 5°C to 45°C 10% to 90% RH (without condensation) (%RH) 34°C90% RH 90 Relative humidity 80 40°C65% RH 60 45°C50% RH 40 Operating environment range 20 10 0 10 20 30 40 50 Temperature (°C) Operating temperature and humidity range (2) Transport/storage (except for paper) Temperature -20°C to 60°C Humidity 10% to 90% RH (without condensation) A-7.
A-8. Black Mark Specifications Reverse side of the paper 1 +1 -0.8 mm Dimension A = 50 to 300 mm 5 ± 1 mm 15 mm or more 2.5 mm Printing direction Printing area Upper margin 12 mm or more Bottom margin Cut position The reverse side of the paper is the printing surface. (3 mm + dimension A × 3%) or more 1) The cut position shown above is when the print starting position correct value for Appendix G: memory switch 2 is the default setting. 2) The black mark’s PCS value must be 0.90 or more.
Appendix B: Dip Switch Setting Two DIP switches are provided at the bottom of the printer, and can be set as given in the table below. Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings will become effective when the power switch is set to on again. The following is the procedure for changing the settings on DIP switches. 1. Make sure the printer is turned off. 2.
B-1. Parallel Interface Model ON ON OFF No. 1 2 3 4 5 6 7 8 OFF No.
B-2. Sperial Interface (RS-232C) Model ON ON OFF No. 1 2 3 4 5 6 7 8 OFF No.
The following is the procedure for changing the settings on DIP switch No. 3. 1. Turn off the printer and all components connected to it. 2. Remove the 2 screws. 3. Remove the serial interface board unit. 4. Change the setting of the DIP switches. 5. Replace the serial interface board unit. Then secure it with the screws. 6. Turn on the printer and all components connected to it. ON OFF No. 1 2 3 4 5 6 7 8 DIP switch 3 DIP-SW3 The factory settings of DIP switch are all on, except for switches 7 and 8.
B-3. USB Interface Model ON ON OFF No. 1 2 3 4 5 6 7 8 OFF No.
B-4. Ethernet Interface Model ON ON OFF No. 1 2 3 4 5 6 7 8 OFF No.
DIP-SW 3 LED DIP-switch 3 Switch Function 3-1 Always OFF 3-2 Initialization of settings 3-3 Always OFF 3-4 ON OFF Should be set to off Valid Invalid Should be set to off #9100 Multi-session (Maximum 8 sessions) Valid Invalid The factory settings of DIP switch are all OFF. The firmware must be ver.2.02 or later. ■ LED Display Green : Lights when other party connection is recognized as 10BASE-T. Orange : Lights when packets are received.
Appendix C: Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate Specification Manual for details. Table of Connection Signals for Each Mode Pin No.
Appendix D: Serial Interface (RS-232C) D-1. RS-232C Connector Pin No. Signal name Direction 25 Pin 9 Pin 1 F-GND — 2 3 TXD OUT 3 2 RXD IN 4 7 RTS OUT 5 6 N/C Function Frame ground Transmission data Receive data Same as DTR signal. Not used 8 CTS IN Status of this signal is not checked. 6 DSR IN STAR Mode Status of this signal is not checked. ESC/POS Mode In DTR/DSR communication mode, indicates whether data receive from host is enabled or disabled.
Pin No. Signal name Direction 25 Pin 9 Pin Function DIP SW 1-6 Printer status OFF ON 1. During the period from when the power is turned on (including resetting using the interface) to when the printer is ready to receive data. BUSY BUSY 2. During the self printing. BUSY BUSY 3. When the cover is open. - BUSY 4. When the printer stops printing due to a paper-end. - BUSY 5. During macro executing standby status. - BUSY 6. When an error has occurred. - BUSY BUSY BUSY 7.
D-2. Cable Connections The followings are a recommended interface cable connections. Printer side (D-sub 25 pin) Host side 25 pin 9 pin FG 1 1 TXD 2 2 3 TXD RXD 3 3 2 RXD RTS 4 4 7 RTS CTS 5 5 8 CTS DSR 6 6 6 DSR SG 7 7 5 SG DTR 20 8 1 DCD INIT 25 20 4 DTR FG Note: Use shielded wire less than 3m in length.
Appendix E: USB Interface and Ethernet Interface E-1. USB Interface Specifications 1. General Specification: Conforms to USB 2.0 Specifications 2. Communication Speed: USB Full Speed Mode (12 Mbps) 3. Communication Method: USB Bulk Transmission Mode 4. Power Specifications: USB Self-power Function 5. Connector: USB Up-Stream Port Connector (USB Type-B) E-2. Ethernet Interface Specifications 1. General Specification: Conforms to IEEE802.3 2.
Appendix F: Buzzer Driver Circuit This printer is equipped with a circuit for driving the buzzer. A 6-pin modular connector for connection of the buzzer is located on the back of the printer. To connect to the drive circuit, connect the buzzer to the modular connector using a cable supplied by you like that one shown in the figure below. Important! Never connect any other type of plug to the buzzer connector.
Drive circuit The recommended drive unit is shown below. [ Drive Circuit ] 1 2 F.G 2SD1866 +24V M-GND 6 D1 7824 Buzzer 3 4 Drive Output: 24V, Max. 1.0A 1 6-P Modular jack connector Printer side User side Reference 2SD1866 Circuit Configuration C B R3 R4 E R3=3.5K R2=300 Note: 1) Pin 1 must be shield drain wire connected to buzzer device frame ground. 2) For continuous driving, Maximum drive output is 0.1A.
Appendix G: Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code 0 0000 1 2 0000 0000 3 0000 4 8 0000 0000 9 0000 Warning! Changing the memory switch settings can cause the printer to fail to operate correctly.
ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC. 536 Shimizunanatsushinya, Shizuoka, 424-0066 Japan Tel: 0543-47-0112, Fax: 0543-48-5013 1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A. Tel: 732-623-5555, Fax: 732-623-5590 STAR MICRONICS U.K. LTD. Please access the following URL http://www.star-m.jp/eng/dl/dl02.htm for the lastest revision of the manual.