Magnetics Deck Control Surface User Manual

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6. Troubleshooting
1. IhaveboththeSCS.1mandSCS.1d,andwhenItrytopowerthemupnothinghappens.Whatiswrong?
Youprobablyhavethepowersuppliesforeachcontrollerswapped.Ifyouplugthewrongpowercordinto
a unit, it won’t power up. The power cable for the SCS.1m supplies 12V, and the one for the SC
S.1d
supplies24V.Youcanalsotellwhichiswhichbythecolorcoding.Forexample,grayfortheSCS.1mand
bluefortheSCS.1d.
2. CanIusetheFireWirecablealonetopowertheSCS.1controllers?
No, the SCS.1 controllers require external power. We intentionally wanted power to be supplied to
guaranteethat consistent performance isachievable as not all bus poweron the FireWire port is stable
acrossmachines.
3. Icannotfindthedriverformycontroller.
In Windows, the driver installer is combined into the SCS.1 DaRouter software. In OS X, the SCS.1m
controllers is Core Audio compliant and doesn’t need a driver, however both the SCS.1d and SCS.1m
requireDaRoutertotranslatetheircontroldataintoMIDI.Asstated intheinstallationproce
dure,make
sure
youdownloadthelatestdriverfromtheStantonwebsite.
4. Mycomputerdoesnothavea6pinFireWireportonit.
Usethe6to4pinadapterincludedinthepackaging.
5. Mycomputerdoesn’thaveaFireWireadapteratall.
Inmostcases,aFireWireinterfacecanbeeasilyaddedto acomputer.Forlaptops, you needtolookfor
eitheraPCMCIAorExpressCardbasedadapter(whichonetousedependsonthecardslotyourcomputer
is equipped with). For des
ktops, you should use an add in PCI FireWire
card. Please do not use a
USBtoFireWireadapter cablebecauseitwillseverelydegradeperformance.Checktheappendixofthis
manualforsuggestionsonchoosingaFireWirecard.
6. Iamgettingclickandpopsinmyaudio.
Thiscanbemanythings.Doyouhearnoiseevenwhenthere’snosoftwareplayback?Ifso,thenthecause
is likely a ground loop (especially if it goes away when running the computer on battery power).
If not, does increasing the buffering in th
edriver make theproblem go away? If so, then it could bean
issuewithyoursystemperfor
mance.ForOStweaks,pleasereadtheAppendixOptimizingComputersfor
1394.
If neither of the previous options seems to fix the issue, let’s try a couple of more alternatives.
DoyouhavemultipleFireWiredevicescon
nected?Ifso,tryusingju
sttheSCS.1m.Ifthataddressesyour
issue,thentryreorderingthedevicesintheFireWirechain.YoushouldalwayshavetheSCS.1controllers
“closest”tothecomputerandplugotherdevices(drives,etc)intothem(orrunyourdr
iveson aseparate
portaltogeth
er).Ifyou’rerunningWindowsXP,youmightneedtheSidSpeedfixoutlinedintheappendix
ofthismanual.
TocontactTechSupport,pleasecallusat+1954.316.1500andselecttheSCS.1option.