User Manual

185
Create an Alarm Response Protocol
Remember, when you “Silence” an alarm in Wi-Q AMS Transactions, you are only si-
lencing a .wav file; you are not resolving the problem. It is important to establish Alarm
Response protocols within your segment and follow up with action. See “Responding
to Alarms” on page 188.
Figure 133 Alarms Tab
Transaction Types
The database records transactions by category. Under normal operating condi-
tions, the most common transaction types will be Entry and Request to Exit. The
system recognizes various alarm and status categories, such as:
 Alarm Cleared (All)
 Alarm Cleared (Forced Entry)
 Anti-Tamper
Organizing and Sorting Transactions
AMS makes it easy to manage high transaction traffic. You could view every
transaction in the system, real time. However, in large systems where hundreds
of transactions can occur in a very short time, you may want to limit the number of
transactions displayed, or group them in a way that makes sense for system activ-
ity. For example, you can limit the transactions list to only those that occurred in
the last ten minute timespan; you can sort ascending or descending by column
header; and you can arrange the columns in any order you wish. In addition, you
can create a hierarchy, rather than a columnar view.
Display by Timespan