Operation Manual

CP590 Page 109
17. TROUBLESHOOTING
The CP590 does not turn On. The voltage or the polarity may not be correct. Make sure
that the correct voltage (10-35 volt dc) is present. Check also that the polarity is correct.
The CP590 does not get a GPS fix. The external WAAS GPS Antenna may not be in a open
sky position or the antenna cable may not be properly connected. Make sure that no metal
obstacle (solar panel about the CP590) is placed around the CP590 (or external antenna
when connected) acting as a shield for the antenna and disconnect and connect again the
antenna cable to the CP590. If, after 15 minutes, the CP590 does not get the fix, turn it Off
and On again.
The CP590 does not turn Off. The CP590 may be in an unpredictable status. If, after
pressing [PWR] (for at least 3 seconds) the CP590 does not turn Off, turn Off the voltage.
The CP590 screen becomes very dark after a long exposure to direct sunlight. The
internal temperature is very high. Protect the CP590 from direct sunlight.
The CP590 does not respond to any command. The CP590 may be in an unpredictable
status. Try to turn Off, and then turn On. If the problem persists, reset the RAM or remove
power from the battery.
The location of my fix is not shown correctly on the Chart page. Please report to C-MAP
USA (800/424-2627) the Latitude & Longitude of your vessels position, the position where
you think your vessels should be and details of the cartography such as “Compilation scale”,
“Notice to mariners” and “Horizontal datum” (which can be seen by selecting the Chart page,
press [INFO], move the ShuttlePoint knob to
Data Source and press [ENT]).
After storing the CP590 over the winter, It takes a long time to receive a fix.
This is usually caused by the internal rechargeable memory battery from becoming low
which could cause the Internal RAM memory to become corrupted. To solve this issue,
perform a RAM Clear (refer to Chapter 18).
NOTE
After performing a RAM Clear all Marks, Routes and tracks will be erased. To backup these points
refer to Chapter 11 for details.