Warranty

Warranty
Stack-N-Tack Collection 30 Year Limited Warranty stone veneer siding products are under warranty for
30 years from the date of purchase when installed in conformance to local building codes and
manufacturer’s instructions. NCP will replace any material deemed defective at no charge. This warranty
is limited to the original purchaser and may not be transferred. This warranty does not cover damage
resulting from the following: settling of building or other wall movement; discoloration due to airborne
contaminants; contact with chemicals or paint; staining or oxidation; use of a non-breathable sealer.
This warranty covers only manufacturing defects in stone veneer siding products manufactured by
Natural Concrete Products. NCP is not responsible for labor costs incurred in removal and replacement
of defective products. Important Notice: In order to make a claim under this warranty, the owner must
return the defective stone veneer siding to the dealer who sold the product. Any implied warranties of
merchantability and/or fitness for a particular purpose are limited in duration as stated above. The
exclusive remedy under this warranty is replacement of the defective stone veneer siding. Natural
Concrete shall not be liable for incidental or consequential damage arising from any breach of warranty.
Care and Maintenance
Manufactured stone veneer siding from Natural Concrete Products is constructed of multi-colored
concrete units and has a very natural look. To keep this natural appeal use care to avoid chipping the
faces when installing the veneer siding. The manufactured stone veneer siding units are made from
natural, environmentally-friendly material, and therefore, variations in color may occur. Also the colors
of concrete products can change over time due to: moisture changes in the product; sunlight fading or
altering the colors; chemical staining from fertilizers, ice melts, etc.; along with other reasons. To help
avoid this a concrete sealer can be applied to the product to help protect the natural appeal. If a sealer
is used be sure to follow the directions of the applied sealer for proper application and maintenance.
Efflorescence, a whitish, powder-like deposit that sometimes appears on concrete products, in no way
affects the structural integrity of the veneer siding and will wash and wear off over time or can be
cleaned using an Efflorescence cleaner from your local supply store. Because this is a natural
occurrence, NCP accepts no responsibility or liability for this condition. Use a Manufactured Stone
Cleaner to remove clay, dirt, mortar residue, or other stains on stone. A pressure washer may be used to
clean stone as long as it does not exceed 3000 psi, a yellow tip (wide fan) is used, and a minimum
distance of 18” is kept back from the stone. We recommend that after stone and mortar is fully cured,
has been cleaned and is dry, apply a water-based concrete sealer to help repel the elements and keep
stone clean. NEVER USE A WIRE BRUSH OR ACID TO CLEAN STONE