Warranty

This warranty is valid only to the original purchaser. It is not transferable and only applicable to
the first installation of the flooring. The affected area must be visible and cover an area bigger
than 0.038 inch2 / 25 mm2 .This warranty does not apply to any products designated as B
grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold
“as is”.
It is the responsibility of the purchaser and the installer, whether they are professionals or a do-
it-yourselfers, to inspect all flooring and flooring accessories before installation. If during
inspection the purchaser or the installer knows/discovers or can reasonably be supposed to
know/discover (for example when the default is visible), that the flooring has a visible
manufacturing issue, do not install the flooring. Please immediately contact the retailer from
which the flooring was purchased. No claims will be accepted for flooring of which the purchaser
or installer knew/discovered or can reasonably be supposed to have known/discovered, that
there was something wrong with it. In such case we only warrant the part of the flooring which
has not been installed yet.
We do not allow or authorize any other person or entity to alter the obligations and limitations in
this warranty. This warranty is the complete and exclusive expression of our warranty and is in
lieu of all other express and/or statutory warranties. Any implied warranties, including but not
limited to the implied warranties, merchantability and fitness for a particular purpose are limited
to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how
an implied warranty lasts, so the above limitation or exclusion may not apply to you.
We expressly exclude and will not pay consequential or incidental damages under this warranty.
By this we mean for example loss, expense, inconvenience or damages, other than to the
flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not
allow exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
We reserve the right to inspect the flooring and to remove samples for additional evaluation, if
we consider this necessary. Any attempt to repair or replace the flooring without our consent will
void this warranty.
The failure of either party to enforce any of the provisions of this warranty agreement shall not
be construed as a waiver of such provision or a waiver of the right of any party thereafter to
enforce each and every provision. This warranty gives you specific legal rights and you may
also have other rights which vary from jurisdiction to jurisdiction. We will always respect these
other rights. No implied warranties extend beyond the term of this written warranty.
4. WHAT YOU SHOULD DO IF ANY OF THE ABOVE LISTED PROBLEMS
OCCUR
You should notify the original dealer of the defect within 30 calendar days after you
know/discover the defect and within the validity period of this warranty. Your dealer can answer
your questions and, if necessary, start to process a claim. If your notification takes place outside
this period, our warranty will not be applicable. In order to enjoy the warranty, you are obligated
to present:
 A valid proof of purchase in the form of the sales receipt for the flooring and other
accessories related to the installation which may affect the installation quality such as
but not limited to adhesive, molding, underlay, moisture barrier, molding, etc.