Installation Guide

NVE83954 Whole Home Surge Protective Device QO250PSPD, HOM250PSPD
Rev. 02, 12/2018 Dispositivo de protección contra sobretensiones transitorias para todo el hogar QO250PSPD, HOM250PSPD
© 2016–2017 Schneider Electric All Rights Reserved / Reservados todos los derechos 5
QO/HOM SPD PoN Surgebreaker
TM
Surge Protective Devices (SPDs)
QO250PSPD, HOM250PSPD
WARRANTY
Protection Limits
With regard to any Surgebreaker surge protective device (catalog numbers QO250PSPD and HOM250PSPD) that has been properly installed in
a residential home in compliance with all applicable electrical code requirements, Schneider Electric USA, Inc. (“Schneider Electric”) warrants to
the homeowner at the time of such installation (or the initial homeowner if installed as part of new construction) that Schneider Electric shall
accept responsibility for damage to that homeowner’s connected household equipment that is downstream from the power panel to which the
SPD PoN Surgebreaker is connected, up to the limits provided herein, to the extent such damage is caused by the failure of such surge protective
device to protect against electrical power surges caused by: lightning, internal surges, or a utility company (electric). As used herein, “connected
household equipment” shall mean major household appliances and electrical devices, including: refrigerator(s), freezer(s), furnace(s), air
conditioning unit(s), stove(s), oven(s), microwave oven(s), clothes washer(s), clothes dryer(s), dishwasher(s), audio and stereo components,
video equipment, television(s), and computer(s). “Connected household equipment” shall exclude any commercial or industrial grade equipment
not commonly found in a home. The maximum amount of Schneider Electric’s liability under this limited warranty shall be the lesser of $50,000 or
the deductible amount of customer’s insurance policy, covering such connected household equipment.
Limited Warranty Period
This limited warranty shall be in effect for five (5) years following the date of purchase of the Surgebreaker.
Limited Warranty Is Transferable
This limited warranty is transferable from the homeowner who initially receives this limited warranty to any other party.
Limited Warranty Limitations
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.
This limited warranty excludes damage or loss arising from any of the following events or sources: unauthorized product modification or
alteration, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, defective software, computer virus infection, or
force major events such as flood, earthquake, or other acts of God, war, insurrection.
NOT WITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, SCHNEIDER ELECTRIC, ITS AFFILIATES, OR
SUBSIDIARIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL DAMAGES WHATSOEVER.
With respect to products purchased by consumers in the United States for personal use, implied warranties, including but not limited to the
warranties of merchantability and fitness for a particular purpose, are not excluded but are limited to the extent allowed by law to the duration of
the limited warranty period set forth above. No claim under this limited warranty will be honored unless the homeowner has reported the damage
within thirty (30) days after its occurrence in strict accordance with the claims procedure below.
Claims Procedure
To make a claim under this limited warranty please follow these steps: (1) Retain the original dated sales receipt(s) from the Surgebreaker surge
protective device. (2) Ask an independent repair person to write a report on the cause of the damage. Retain this report, and any and all related
repair receipts. (3) File a claim under homeowner’s insurance policy. (4) Within thirty (30) days of the occurrence of the damage and prior to
repairing the damaged equipment, contact Schneider Electric at (800) 877-1174, Monday through Thursday 7:00 a.m. to 5 p.m. and Friday 7:00
a.m. to 1:00 p.m. Central Time. (5) Send the purchase receipt, any repair receipt(s), damage report, and any homeowner’s insurance report,
along with the damaged Surgebreaker surge protective device to: Schneider Electric, Attn: SPD Warranty 132 Fairgrounds Rd, West Kingson,
RI 02892. Failure to follow this Claims Procedure as set forth above, may be grounds for refusing any limited warranty claim made hereunder.