Brochure

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© 2019 Schneider Electric
All Rights Reserved
AC Drives and Soft Starter Support Support, Training, and Documentation
schneider-electric.us
Panel Mounted / Open AC Drive Solutions
Information and Selection of AC Drives
For information and selection, contact your nearest Schneider Electric sales office or visit
our website:
www.schneider-electric.us
Technical Support for AC Drives
Drive Product Support Group
For support and assistance, contact the Drive Product Support Group. The Drive Product
Support Group is staffed from 8:00 am until 8:00 pm Eastern time to assist with diagnosis
of product problems. For support with applications or product selection, please contact a
drive specialist at your local authorized Schneider Electric Distributor. Click here to locate
an Automation and Control distributor near you: Find Electrical, Automation and Control
Distributors .
EMERGENCY Technical phone support is available 24 hours a day, 365 days a year.
Toll Free: 888–778–2733
E–mail:
drive.products.support@schneider–electric.com
Fax: [phone]
Services (On–Site)
Square D Services is your single source of service expertise for all major brands of
electrical equipment. With our national network of service locations and qualified experts,
Square D Services is capable of providing customer–based solutions anywhere in the
United States. Services responds to your requests, seven day a week, 24 hours a day.
Toll Free:
(888–778–2733)
Customer Training for AC Drives
Schneider Electric offers a variety of instructor-led, skill enhancing and technical product
training programs for customers. For a complete list of drives/soft starter training with
dates, locations, and pricing, please call:
Phone: [phone]
Fax: [phone]
Packaged Product Documentation for AC Drives
Standard Documentation
Each adjustable frequency drive or soft starter shipped includes one set of instruction
bulletins. Each set of instruction bulletins includes installation, start–up, troubleshooting
and wiring diagram information. Separate Approval and/or Record Drawings are not
included.
Approval and Record Drawings
All factory orders for enclosed drives and soft starters come with factory supplied user
drawings and are identified by a factory order number. The factory supplied drawing set
typically includes:
•
Enclosure outline drawing
•
Power elementary drawing
•
Control elementary drawing
•
Interconnection drawing
These drawings are also available in DWG, DXF, IGS, Microcad and PDF formats upon
customer request.
Product Literature
To view or download product literature, visit the Schneider Electric web site:
www.schneider-electric.us
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AC DRIVES AND SOFT STARTERS