Use and Care Manual

6
Maintenance
Cleaning the filter net and water tank
With use, the filter and honeycomb pad will become clogged with dust, which will greatly affect the
unit’s performance. Sometimes mold and mildew may also occur, due to lack of water changes. To
ensure best humidifying and purifying effect, please clean the filtration system once every two weeks.
1. Turn unit off and disconnect power.
2. Remove the screw for filter, pull out the filter and rinse with clean water and mild detergent.
3. Wash the honeycomb pad with clean water only. A soft brush may be used for cleaning.
4. Clean the water tank with brush of cloth. Dirty water in the tank can be released through the water
outlet.
5. Replace honeycomb pad, filter and screw to fix the position.
Troubleshooting
Problem Reasons Solution
Not blowing air
Power is not turned on
Timer fulfilled
Unit is broken/defective
Turn on power, check power
connection
Switch off Timer mode
Contact Sunpentown
Unit will not turn off
"On/Off" button not pressed
Unit is broken/defective
Press the “On/Off” button
Contact Sunpentown
Unit makes noise
There are objects in it
No water in water tank
Faulty motor
Air wheel/fan is loose
Take off rear panel and filter net,
remove foreign object(s)
Add water
Contact Sunpentown
Contact Sunpentown
Not humidifying
Water level low/empty
Faulty water pump
Add water to Maximum level
Contact Sunpentown
No swing
“Swing” button not pressed
Faulty leaf motor
Press the “Swing” button
Contact Sunpentown