Use and Care Manual
6
Maintenance
Cleaning the filter net and water tank
With use, the filter and honeycomb pad will become clogged with dust, which will greatly affect the
unit’s performance. Sometimes mold and mildew may also occur, due to lack of water changes. To
ensure best humidifying and purifying effect, please clean the filtration system once every two weeks.
1. Turn unit off and disconnect power.
2. Remove the screw for filter, pull out the filter and rinse with clean water and mild detergent.
3. Wash the honeycomb pad with clean water only. A soft brush may be used for cleaning.
4. Clean the water tank with brush of cloth. Dirty water in the tank can be released through the water
outlet.
5. Replace honeycomb pad, filter and screw to fix the position.
Troubleshooting
Problem Reasons Solution
Not blowing air
• Power is not turned on
• Timer fulfilled
• Unit is broken/defective
• Turn on power, check power
connection
• Switch off Timer mode
• Contact Sunpentown
Unit will not turn off
• "On/Off" button not pressed
• Unit is broken/defective
• Press the “On/Off” button
• Contact Sunpentown
Unit makes noise
• There are objects in it
• No water in water tank
• Faulty motor
• Air wheel/fan is loose
• Take off rear panel and filter net,
remove foreign object(s)
• Add water
• Contact Sunpentown
• Contact Sunpentown
Not humidifying
• Water level low/empty
• Faulty water pump
• Add water to Maximum level
• Contact Sunpentown
No swing
• “Swing” button not pressed
• Faulty leaf motor
• Press the “Swing” button
• Contact Sunpentown