User Guide

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Technical Support
The services of SPSS Technical Support are available to registered customers of SPSS.
Customers may contact Technical Support for assistance in using SPSS products or for
installation help for one of the supported hardware environments. To reach Technical
Support, see the SPSS Web site at http://www.spss.com, or call your local office, listed
on page vii. Be prepared to identify yourself, your organization, and the serial number
of your system.
Additional Publications
Except for academic course adoptions, additional copies of SPSS product manuals may
be purchased directly from SPSS Inc. Visit our Web site at http://www.spss.com/estore,
or contact your local SPSS office, listed on page vii.
SPSS product manuals may also be purchased from Prentice Hall, the exclusive
distributor of SPSS publications. To order, fill out and mail the Publications order form
included with your system, or call 800-947-7700. If you represent a bookstore or have
an account with Prentice Hall, call 800-382-3419. In Canada, call 800-567-3800.
Outside of North America, contact your local Prentice Hall office.
Statistical introductions to procedures in the Base, Regression Models, and
Advanced Models written by Marija Norusis are planned to be available from Prentice
Hall. Check with the publisher or visit the SPSS Web site for announcements regarding
availability.
Tell Us Your Thoughts
Your comments are important. Please let us know about your experiences with SPSS
products. We especially like to hear about new and interesting applications using the
SPSS system. Please send e-mail to [e-mail], or write to SPSS Inc., Attn:
Director of Product Planning, 233 South Wacker Drive, 11th Floor, Chicago, IL
60606-6412.
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