User's Manual
Table Of Contents
- Table of Contents
- Section 1: Basics of Your Card 1
- Section 2: Installing the Card 15
- Section 3: Using the Card on a Windows Computer 41
- Section 4: Using the Card on a Mac 109
- Section 5: Technical Specifications and Regulatory Information 133
- Section 6: Safety Information and Terms & Conditions 147
- Section 7: Glossary and Index 169
- Welcome to Sprint
- Introduction
- Basics of Your Card
- Installing the Card
- Using the Card on a Windows Computer
- Your Card: The Basics (Windows)
- Sprint Connection Manager
- Starting Sprint Connection Manager
- Starting Sprint Connection Manager Automatically
- Sprint Connection Manager Window
- Connection States (Mobile Broadband Window)
- GPS Status (GPS Receiver Window)
- System Tray Connection States
- Determining the Type of Coverage
- Sprint Location Services
- Powering the Card On and Off
- Controlling the Sprint Connection Manager Window
- Launching a Sprint Power Vision or Sprint Vision Connection
- Viewing the Amount of Data Transferred
- Ending a Connection
- Online Help
- Displaying Your Phone Number
- Security
- Accessing Links
- Uninstalling the Sprint Connection Manager Software
- Menu Options (Windows)
- Changing Sprint Connection Manager Settings (Windows)
- Tools (Windows)
- Frequently Asked Questions (Windows)
- Questions about My Account
- Questions about Sprint Connection Manager
- Questions about GPS and Sprint Location Services
- What is LBS?
- What is GPS?
- What is enhanced Local Search?
- How do I get the enhanced Local Search feature?
- Where do I find the enhanced Local Search feature?
- How do I use the enhanced Local Search feature?
- Where can I use GPS?
- What is GPS User Plane?
- What is GPS Control Plane?
- How do I enable/disable GPS?
- Will GPS work when Privacy is set to ON?
- Can I use Sprint Location Services if I have enabled NDIS?
- Do I need a GPS subscription to use GPS?
- Location-Based Services limitations
- What GPS mode options are supported?
- What is GPS Basic?
- What is GPS Premium?
- What is the difference between GPS Basic and GPS Premium?
- What is a GPS application?
- What is NMEA?
- How do I configure a GPS application to use my GPS-capable device?
- When do I need to use NMEA?
- How do I start and stop NMEA?
- How do I configure my NMEA port?
- Other Questions
- Troubleshooting Tips (Windows)
- Your Card: The Basics (Windows)
- Using the Card on a Mac
- Your Card: The Basics (Mac)
- Watcher Lite
- Starting Watcher Lite
- Watcher Lite Window
- Connection States
- Determining the Type of Coverage
- Powering the Card Off
- Launching a Sprint Power Vision or Sprint Vision Connection
- Viewing the Amount of Data Transferred
- Ending a Connection
- Displaying Your Phone Number and ESN
- Security
- Uninstalling the Watcher Lite Software
- Menu Options (Mac)
- Frequently Asked Questions (Mac)
- Troubleshooting Tips (Mac)
- Your Card: The Basics (Mac)
- Technical Specifications and Regulatory Information
- Safety Information and Terms & Conditions
- Safety and Notices
- Warranty and Terms and Conditions
- Warranty
- Subscriber Agreement General Terms and Conditions of Services
- Basic Definitions
- The Subscriber Agreement
- Services Covered By These Ts&Cs & Additional Terms
- Our Policies
- When You Accept The Agreement
- Term Commitments & Early Termination Fees
- When You Don’t Have To Pay An Early Termination Fee
- Our Right To Change The Agreement & Your Related Rights
- Our Right To Suspend Or Terminate Services
- Your Ability To Change Services & When Changes Are Effective
- Your Right To Terminate Services
- Credit Checks & Credit Information
- Account Spending Limits (“ASL”)
- Deposits & Returning Deposits
- Restrictions On Using Services
- Your Device, Number & E-mail Address; Caller ID
- Porting/Transferring Phone Numbers
- Coverage; Where Your Device Will Work
- Roaming
- About Data Services & Content
- Specific Terms & Restrictions On Using Data Services
- Activation & Miscellaneous Charges
- Account & Service Charges; Pro-rating; Unused Minutes
- How We Calculate Your Charges For Billing Purposes
- Your Bill
- Your Payments; Late Fees
- Taxes & Government Fees
- Surcharges
- Disputing Charges - You Must Still Pay Undisputed Charges
- Protecting Our Network & Services
- Your Privacy
- Location Based Services
- 911 Or Other Emergency Calls
- If Your Device Is Lost or Stolen
- Disclaimer of Warranties
- You Agree We Are Not Responsible For Certain Problems
- You Agree Our Liability Is Limited - No Consequential Damages.
- DISPUTE RESOLUTION
- Exceptions To Our Agreement To Arbitrate Disputes
- No Class Actions
- No Trial By Jury
- Indemnification
- Providing Notice To Each Other Under The Agreement
- Other Important Terms
- Glossary and Index
14 Section 1C: Getting Help
Visiting the Sprint Web Site
Stop by www .sprint.com and log on to get up-to-date information on Sprint
services, options, and more.
You can also:
䢇 Review coverage maps.
䢇 Access your account information.
䢇 Add additional options to your service plan.
䢇 Purchase accessories.
䢇 Check out frequently asked questions.
䢇 And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
䢇 Logging on to your account at www .sp rint.com.
䢇 Calling us toll-free at 1-888-788-4727 (business use) or 1-888-715-4588
(personal use).
䢇 Writing to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Troubleshooting
The Online Help for Sprint Connection Manager on your Windows computer (see
page 66) includes descriptions of most common error messages. Look in the
Contents under Troubleshooting.
For help with other problems:
䢇 See “Troubleshooting Tips (Windows)” on page 102 or “Troubleshooting Tips
(Mac)” on page 116.
䢇 Consult the Sierra Wireless Web site at www .sierrawireless.com, where you will
find an extensive knowledge base that can be searched to address most
problems, and the Installation Troubleshooting wizard (in the Support &
Download section).
䢇 Contact Sprint as noted above.