User's Manual

Section 6B: Warranty and Terms and Conditions 161
for any reason by a financial institution. Acceptance of payments (even if marked
“paid in full”) does not waive our right to collect all amounts that you owe us. We
may restrict your payment methods to cashier’s check, money order, or other
similar secure form of payment at any time for good reason.
Taxes & Government Fees
You agree to pay all federal, state and local taxes, fees and other assessments that
we’re required by law to collect on the Services we provide you and remit to the
government. These charges may change from time to time without advance
notice. If you’re claiming any tax exemption, you must provide us with a valid
exemption certificate. Tax exemptions generally won’t be applied retroactively.
Surcharges
You agree to pay the surcharges, fees and other charges that we assess to recoup
our government costs or costs of complying with certain government programs
(“Surcharges”). Surcharges aren’t taxes or government mandated charges; they’re
charges we choose to collect from you. Surcharges are subject to change, sometimes on
a monthly or quarterly basis. Examples of Surcharges include, but are not limited to:
Universal Service Fund, E911, Federal Programs Cost Recovery, Federal Wireless
Number Pooling and Portability, and gross receipts charges. We will make efforts
to provide you notice of any changes to Surcharges in a manner consistent with
this Agreement (see “Providing Notice Under This Agreement” paragraph).
However, since most Surcharges are based on amounts set by the government or
based on government formulas, it will not always be possible to provide advance
notice of new Surcharges or changes in the amount of existing Surcharges.
Information on Surcharges is provided during the sales transaction and is
available at our Web site.
Disputing Charges - You Must Still Pay Undisputed Charges
Any dispute to a charge on your bill must be made within 60 days of the date of
the bill that initially contained the charge. Disputes can only be made by calling or
writing us as directed on your invoice or elsewhere. You accept all charges not
properly disputed within the above time period – undisputed charges must still be
paid as stated on your bill.