User's Manual
Table Of Contents
- Table of Contents
- Section 1: Basics of Your Card 1
- Section 2: Installing the Card 15
- Section 3: Using the Card on a Windows Computer 41
- Section 4: Using the Card on a Mac 109
- Section 5: Technical Specifications and Regulatory Information 133
- Section 6: Safety Information and Terms & Conditions 147
- Section 7: Glossary and Index 169
- Welcome to Sprint
- Introduction
- Basics of Your Card
- Installing the Card
- Using the Card on a Windows Computer
- Your Card: The Basics (Windows)
- Sprint Connection Manager
- Starting Sprint Connection Manager
- Starting Sprint Connection Manager Automatically
- Sprint Connection Manager Window
- Connection States (Mobile Broadband Window)
- GPS Status (GPS Receiver Window)
- System Tray Connection States
- Determining the Type of Coverage
- Sprint Location Services
- Powering the Card On and Off
- Controlling the Sprint Connection Manager Window
- Launching a Sprint Power Vision or Sprint Vision Connection
- Viewing the Amount of Data Transferred
- Ending a Connection
- Online Help
- Displaying Your Phone Number
- Security
- Accessing Links
- Uninstalling the Sprint Connection Manager Software
- Menu Options (Windows)
- Changing Sprint Connection Manager Settings (Windows)
- Tools (Windows)
- Frequently Asked Questions (Windows)
- Questions about My Account
- Questions about Sprint Connection Manager
- Questions about GPS and Sprint Location Services
- What is LBS?
- What is GPS?
- What is enhanced Local Search?
- How do I get the enhanced Local Search feature?
- Where do I find the enhanced Local Search feature?
- How do I use the enhanced Local Search feature?
- Where can I use GPS?
- What is GPS User Plane?
- What is GPS Control Plane?
- How do I enable/disable GPS?
- Will GPS work when Privacy is set to ON?
- Can I use Sprint Location Services if I have enabled NDIS?
- Do I need a GPS subscription to use GPS?
- Location-Based Services limitations
- What GPS mode options are supported?
- What is GPS Basic?
- What is GPS Premium?
- What is the difference between GPS Basic and GPS Premium?
- What is a GPS application?
- What is NMEA?
- How do I configure a GPS application to use my GPS-capable device?
- When do I need to use NMEA?
- How do I start and stop NMEA?
- How do I configure my NMEA port?
- Other Questions
- Troubleshooting Tips (Windows)
- Your Card: The Basics (Windows)
- Using the Card on a Mac
- Your Card: The Basics (Mac)
- Watcher Lite
- Starting Watcher Lite
- Watcher Lite Window
- Connection States
- Determining the Type of Coverage
- Powering the Card Off
- Launching a Sprint Power Vision or Sprint Vision Connection
- Viewing the Amount of Data Transferred
- Ending a Connection
- Displaying Your Phone Number and ESN
- Security
- Uninstalling the Watcher Lite Software
- Menu Options (Mac)
- Frequently Asked Questions (Mac)
- Troubleshooting Tips (Mac)
- Your Card: The Basics (Mac)
- Technical Specifications and Regulatory Information
- Safety Information and Terms & Conditions
- Safety and Notices
- Warranty and Terms and Conditions
- Warranty
- Subscriber Agreement General Terms and Conditions of Services
- Basic Definitions
- The Subscriber Agreement
- Services Covered By These Ts&Cs & Additional Terms
- Our Policies
- When You Accept The Agreement
- Term Commitments & Early Termination Fees
- When You Don’t Have To Pay An Early Termination Fee
- Our Right To Change The Agreement & Your Related Rights
- Our Right To Suspend Or Terminate Services
- Your Ability To Change Services & When Changes Are Effective
- Your Right To Terminate Services
- Credit Checks & Credit Information
- Account Spending Limits (“ASL”)
- Deposits & Returning Deposits
- Restrictions On Using Services
- Your Device, Number & E-mail Address; Caller ID
- Porting/Transferring Phone Numbers
- Coverage; Where Your Device Will Work
- Roaming
- About Data Services & Content
- Specific Terms & Restrictions On Using Data Services
- Activation & Miscellaneous Charges
- Account & Service Charges; Pro-rating; Unused Minutes
- How We Calculate Your Charges For Billing Purposes
- Your Bill
- Your Payments; Late Fees
- Taxes & Government Fees
- Surcharges
- Disputing Charges - You Must Still Pay Undisputed Charges
- Protecting Our Network & Services
- Your Privacy
- Location Based Services
- 911 Or Other Emergency Calls
- If Your Device Is Lost or Stolen
- Disclaimer of Warranties
- You Agree We Are Not Responsible For Certain Problems
- You Agree Our Liability Is Limited - No Consequential Damages.
- DISPUTE RESOLUTION
- Exceptions To Our Agreement To Arbitrate Disputes
- No Class Actions
- No Trial By Jury
- Indemnification
- Providing Notice To Each Other Under The Agreement
- Other Important Terms
- Glossary and Index

4 Section 1A: Introducing the Sprint Mobile Broadband Card
Your Sprint Mobile Broadband Card
The Sierra Wireless AirCard® 597E ExpressCard is a dual-band wireless
ExpressCard modem. It enhances the functionality of your mobile computing
devices by adding wireless data.
This card allows you to do the following (subject to feature availability), without
using a landline network or phone:
䢇 Easily activate your account (One Touch Activation)
䢇 Connect to the Internet, VPNs, and corporate networks
䢇 Send and receive large email messages
䢇 Use Sprint Location Services (Windows® only)
䢇 Conduct Internet-based videoconferencing
䢇 Access streaming real-time media
䢇 Play games online
Your card fits into an ExpressCard/34 slot, ExpressCard/54 slot (available on
newer notebook computers), or PC Card slot (when used with the included
ExpressCard to PC Card adapter) available on older notebook computers.
CDMA Networks
The card operates over a type of wireless network called CDMA (Code Division
Multiple Access).
To use the card, you need an account that gives you access to the CDMA network.
Some features described in this manual may not be available with your account.
For details of the services and accounts available, contact Sprint (page 14).
There are CDMA networks that operate in the frequency bands supported by the
card throughout North America. However, each service provider operates a
network that covers a limited geographical area within the overall CDMA
coverage area.
The fee for service may be higher when you are roaming (connecting to a network
other than Sprint).
Sprint has “roaming” agreements with other service providers, so that you can get
service outside of the coverage area of the network. (There may be additional
charges for roaming service.)