User's Manual
Getting Into and Out of Your Mailbox
4 – uu – Getting Into and Out of Your Mailbox Issue 1.5
Getting Into and Out of Your Mailbox
Logging Onto Your Mailbox
Logging onto your mailbox gives you access to Sprint
®
Digital Voice Main
Menu of user features and your messages. When you call, the voice mail:
• Tells you how many messages you have.
• Plays a “mini” Main Menu of features, then the voice prompt: “for a
help message, press 0.” Pressing zero takes you to the Main Menu of
Features.
If your mailbox is almost full or full, Sprint Digital Voice prompts you to erase
some messages.
When Sprint Digital Voice prompt plays, you can press the code(s) for the
feature you want. You do not have to wait for the voice prompt “Ready”
before entering the code. For the full Main Menu, see page 4.
To log onto your mailbox:
There are several different ways to log onto your mailbox depending on your
phone system. The preferred method is as follows:
1. From any extension: Get intercom dial tone. Dial voice mail extension.
From outside: Dial voice mail telephone number. If you hear the main
greeting, dial # and go to step 3. Otherwise, go to step 4.
2. If requested, dial your mailbox number.
3. If requested, dial your mailbox Security Code. (To assign a Security Code
to your mailbox, see page 7.)
Note: If you are at someone else’s extension and want to log onto your
mailbox, you can do it if your co-worker’s extension has a Security Code.
Follow these steps:
4. Get intercom dial tone. Dial voice mail extension.
5. Wait for the voice prompt, Please enter your security code.
6. Dial *. Sprint Digital Voice then plays the voice prompt “Please enter your
mailbox number.”
7. Dial your own mailbox number to log onto your own mailbox.
Listening to the Main Menu of Features
Sprint Digital Voice Main Menu is shown below. To gain access to the Main
Menu, you must log onto your mailbox. For your convenience, the chart
below shows you where to go in this guide for more information on the Main
Menu of user features.
Listen to Messages 14
Record and Send a Message 20