Get Started All you need to know to get going.
Special note for Sprint As You Go customers With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless flexibility. Some limitations apply, depending on your service plan and device. Data roaming may not be enabled and certain applications that are preinstalled on your device may not be available or operational. Also, to purchase other subscription-based third-party content from application stores, you will need to provide them with credit card information.
Thanks for choosing Sprint. This booklet introduces you to the basics of getting started with Sprint and your Sprint Phone Connect System 1. ReadyNow – For more help in getting up and running with your new phone, take advantage of exclusive Ready Now resources at sprint.com/readynow. You can even schedule a one-on-one appointment at a Sprint Store near you. For ongoing support and resources, visit sprint.com/support.
What’s in the Box? Handset Charging Stand Handsets Get Started Guide Base Battery Handset Batteries Base Power Adapter Handset Power Adapter Base Wireless Recycling Envelope Important Information Booklet
Navigation keys Using This Guide Your Sprint Phone Connect System 1 Right function key End key Left function key Talk key Number and symbol keys Mute keys Voicemail key Intercommunication key Page/Register key Power key
Using This Guide This Get Started guide is designed to help you set up and use your new Sprint Phone Connect System 1. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready − page 7 − Find out what you need to do before you use your device the first time, including inserting a battery and activating Sprint service on your device.
Get Your Device Ready Installing the Base Battery Get Ready Before you start: Visit sprint.com/readynow for help with device setup. 1. Turn off the phone and disconnect from the power adapter. 2. Remove the battery cover. 3. Insert the battery connection cable into the battery port. 4. Place the battery in the battery slot and slide the battery cover back into place. visit sprint.
Get Your Device Ready Installing the Handset Battery 1. Turn off the phone and disconnect from the power adapter. 2. Remove the battery cover. 3. Insert the battery connection cable into the battery port. 4. Place the battery in the battery slot and slide the battery cover back into place. 8 Note: If the phone will not be used for a long time, remove the battery from the phone. Charging the Handset Battery ►►Set the phone on the base station while it is plugged into an electrical outlet.
Activate Your Device If you purchased your device at a Sprint Store, it is probably activated and ready to use. If you received your device in the mail, and it is a new Sprint account or a new phone number, your device is designed to activate automatically. After the battery is charged and you turn the base on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Get Your Device Ready Connecting the Power Adapter to the Base Charging the Base Battery 1. Plug in the power adapter to the back of the base. 2. Plug the other end into an electrical outlet. Note: When new phones are delivered, the battery power is low. Therefore, charge the phone for a while and then power on the phone the first time you use it. Note: The device takes approximately 5.5 hours to charge fully. The charge time may be impacted by environmental factors.
Powering On the Phone Get Ready Powering the Base On ►►To power the base on, press and hold the power key until the screen is lit up. Note: To power the base off, press and hold the until the screen powers off. power key Powering a Handset On ►►To power a handset on, press and hold the end key until the screen is lit up. Note: To power a handset off, press and hold the . end key visit sprint.
Register a Handset When new devices are delivered, the handset should be registered with the base. If the handset does not automatically register with the base, follow the instructions below to manually register it: 1. On the handset, press > Settings > Pairing > Pair with Base. 2. Press and hold the page/register key until the registering information is shown on the base screen. 3. After a few seconds, a prompt is displayed and the registration process completes.
Device Basics: Screen Icons Icon Base Indicates… Icon Indicates… Icon Indicates… Signal strength Mute mode Signal strength No service Hands-free mode Battery level Full battery In silent profile Low battery Home number Missed call Mobile number New voicemail messages Work number Handset alarm clock Search contacts TTY mode HAC enabled Location Off Location On visit sprint.
Voicemail Setting Up Your Voicemail Retrieving Your Voicemail All unanswered calls are automatically transferred to your voicemail, even if your phone is in use or turned off. You should set up your voicemail and personal greeting as soon as your phone is activated: ►►Press voicemail key 1. Press voicemail key or press and hold in standby mode to dial your voicemail number. 2. Follow the voice prompts to create your password and record your name and greeting.
Making a Call Answering or Rejecting a Call 1. In standby mode, press the number keys to enter a phone number. 2. Press the talk key to dial the number. 3. Press the end key to end the call or cancel the dialing. Note: Find the desired number in the contacts, and then press the talk key to dial the number. Note: The device does not support using the plus code and calling a number with pauses.
Phone Calls Making a Three-Way Call With three-way calling, you can talk to two people at the same time. To add another handset: 1. Enter a number and press the talk key . 2. Once you have established the connection, press the intercommunication key to select another handset, and then press to confirm. 3. Connected the second handset to setup the three-way call. 16 To add another external call: 1. Enter a number and press the talk key .
Adding a New Contact Editing Contacts Add your contacts in your phone. Once you’ve added a Contacts entry, you can add or edit the information in the entry. 1. In standby mode, press Contact (right function key ). 2. Highlight the entry you want to edit and press ) > Edit Contact. Options (right function key 3. Highlight the information you wish to edit. 4. Add or edit the information and press . 1. In standby mode, press Contact (right function key ). 2.
Use Your Device: Display Settings This section provides an overview of items you can change using your phone’s display settings. 2. Select a brightness level and press confirm. Changing the Screen Wallpaper Changing the Backlight Settings to You can set a screen wallpaper to display while in standby mode. Select how long the display screen remains backlit after any keypress is made. 1. Press > Settings > Handset Settings > Display > Wallpaper. 2.
Display Settings Setting the Handset Name You can display your own custom handset name in standby mode. Use Your Device 1. Press > Settings > Handset Settings > Handset Name. 2. Enter a custom handset name. 3. Press to save your handset name. Note: The handset name must be less than ten letters. Setting Display Language You can choose a language to display your phone’s onscreen menus. 1. Press > Settings > Handset Settings > Language. 2. Select a language, and press to confirm. visit sprint.
Volume and Ringer Settings Adjust your phone’s volume settings to suit your needs and your environment. Adjusting the Phone’s Volume You can adjust the volume of sound your phone makes. 1. Press > Settings > Handset Settings > Volume. 2. Select Ringer or Earpiece. 3. Press left or right to adjust the ringer or earpiece volume. 4. Press to confirm. Setting the Phone’s Alerts You can set the alerts of your phone. 1. Press Alerts. 20 > Settings > Handset Settings > 2.
Text Input Methods In editing mode, press the pound key switch between input methods. to Note: In editing mode, you can press the right to delete the character to the left function key of the cursor or press and hold the clear key to delete all characters. Note: In traditional English input mode, you can once to enter a space. press Note: In any input mode, press the asterisk key consecutively until the desired symbol is displayed.
Setting GPS Location Before using any of the location-based services, you must turn on your phone’s location mode. Activating Location Mode To enable your phone’s Location feature: 1. Press > Settings > Base Settings > Location. 2. Read the message and press . 3. Select On to activate location mode. Note: Turning Location on will allow the network to detect your position using GPS technology, making some Sprint applications and services easier to use.
Tools & Resources: Manage Your Account Online: sprint.com From Any Other Phone • Make a payment, see your bills, enroll in online billing. • Sprint Customer Service: Dial 1-888-211-4727 • Business Customer Service: Dial 1-888-788-4727 • Check minute usage and account balance. • See or modify the details of your Sprint service plan. • Get detailed instructions and download content. Tools & Resources From Your Sprint Phone • Press to check minute usage and account balance. • Press to make a payment.
Troubleshooting If problems occur during the use of the phone, refer to the following sections for a proper solution. If a problem persists, contact your phone vendor. Phone Cannot Be Powered On 1. Remove the battery cover and check whether the battery is installed properly. 2. If the battery is properly installed, a possible cause for the problem is that the battery power is low. Charge the battery, and then try to power on the phone. Battery Cannot Be Charged 1.
Resources • This Get Started Guide to get you up and running. • Ready Now – Visit sprint.com/readynow for additional help to get started on your new device. You’ll find more information on basic setup, activation, maximizing your device’s performance, and personalization. Plus, you can even schedule a personalized one-on-one Ready Now appointment at a Sprint Store near you. • Community – Visit community.sprint.com to join the discussion about all things Sprint.
Sustainability At Sprint, environmental responsibility is more than talk. We’re continuously working to reduce our carbon footprint and decrease our use of natural resources. So where is my User Guide? We took the full printed User Guide out of the box and put it, along with expanded support resources, online for you. Less paper, more and better information. Just visit sprint.com/support from any computer to access your complete User Guide and the rest of our support materials.
Survey Please tell us what you think about your new device. We are interested in your initial impressions of this new Sprint device. Within two weeks of your purchase, please go to the website http://labs.sprint.com/sprintphonesurvey to complete a brief survey. Your feedback will help us provide the wireless features and services you want most. visit sprint.com/support for guides, tutorials and more Tools & Resources Thank you for choosing Sprint.
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all phones. Sprint coverage is not available in all markets. See sprint.com/coverage for more details. Important Privacy Message. This device is capable of determining its/your geographical location. To set controls for > Settings > Base Settings > Location.
