Phone Guide ic502 by Motorola® www.nextel.com © 2007 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo, the NEXTEL name and logo, “NEXTEL only from Sprint,” and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.
Table of Contents Welcome to Nextel From Sprint . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . .
2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . 141 Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .145 3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . 146 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . .
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 202 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Nextel From Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the Nextel National Network from the same phone, simplifying your calling experience while expanding the number of persons you can connect to. This combination gives you more of what you need to do more of what you want.
Introduction This Phone Guide introduces you to Sprint Nextel service and the features of your new phone. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Using Your Phone ⽧ Section 3: Service Features ⽧ Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 26. CALL HISTORY 1: ALL CALLS 2: WALKIE-TALKIE 3: MISSED CALLS 4: INCOMING CALLS 5: OUTGOING CALLS 6: ERASE CALL HISTORY CONTACTS 1: FIND ALL NAMES 2: ADD NEW ENTRY 3: FILTER NAMES 4: SPEED DIAL #S 5: MY INFO 6: SERVICES 1: Customer Solutions 4: Sprint Operator 2: Dir. Assistance 5: Voice Command 3: Account Info.
MESSAGING 1: SEND MESSAGE 2: TEXT MESSAGING 1: Inbox 4: Drafts Folder 2: Outbox 5: Preset Messages 3: VOICEMAIL 4: SETTINGS 1: Notification 2: Callback Number MY CONTENT 1: GAMES 1: Get New 2: My Content Manager 2: RINGERS 1: Get New 2: My Content Manager 3: SCREEN SAVERS 1: Get New 2: My Content Manager 4: APPLICATIONS 1: Get New WALKIE-TALKIE 1: WLK-TLK CONTACTS 2: DIRECT TALK WEB VOICE RECORDS iv 2: My Content Manager 3: Sent Folder 6: Send Message
TOOLS 1: ALARM CLOCK 1: Alarm 1 4: Alarm 4 2: Alarm 2 5: Alarm 5 3: Alarm 3 2: Copy to SIM 3: Manage SIM 2: CALCULATOR 3: CALENDAR 4: SIM MANAGER 1: Copy to Contacts 4: Help 5: PHONE UPDATE 6: WORLD CLOCK SETTINGS 1: SOUNDS 1: Ringer Type 1: Call with ID 4: Voicemail 7: Alarm 2: Call without ID 5: Call Alert 8: Roam Ringer 3: Text Message 6: Calendar 2: Messaging 5: Applications 8: Voice Call 11: Incoming WLK-TLK 3: Calendar 6: Power On 9: Speaker Phone 12: Reset Volumes 2: Minute Beep 3: Call
3: Update Vision Profile 4: WALKIE-TALKIE 1: One Touch WLK-TLK 2: Talkgroup Silent 3: Talkgroup Area 5: ROAMING 1: Set Mode 2: Call Guard 3: Data Roam Guard 6: LOCATION 7: SECURITY 1: Lock Phone 2: Change Lock Code 3: SIM PIN 4: Change SIM PIN 5: Limit Use 1: Lock Contacts 2: Lock Vision 3: Restrict Outgoing Calls 4: Restrict Incoming Calls 5: Restrict Walkie-Talkie 6: Erase Contacts 7: Erase My Content 8: Reset Phone 9: Special Numbers 8: OTHERS 1: Language 2: Answer Options 3: Speed Dial 4: Abbreviat
8: Text Input 1: Personal Dictionary 2: Word Pop-up List 3: Word Completion 2: Version 3: Advanced 9: PHONE INFO 1: My Phone Numbers vii
viii
Section 1 Getting Started
Section 1A Setting Up Service In This Section ⽧ Getting Started ⽧ Setting Up Your Voicemail ⽧ Account Passwords ⽧ Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Nextel for assistance with your wireless service.
Setting Up Service Getting Started Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call 1-866-398-0455. Tip: You must be in an area covered by the Nationwide Sprint PCS Network and the Nextel National Network when you first power up and unlock your phone.
Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 1. 2. Follow the system prompts to: 䡲 䡲 䡲 䡲 Note: Create your passcode. Record your name announcement. Record your greeting.
Setting Up Service Account Passwords As a Nextel customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Password If you are the account owner, you have an account password to sign on to www.nextel.com and to use when calling Nextel Customer Service.
Getting Help Visit www.nextel.com You can go online to: 䢇 Access your account information. 䢇 Check your minutes used (depending on your service plan). 䢇 View and pay your bill. 䢇 Enroll for online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest phones. 䢇 View other service plans and options available. 䢇 Learn more about data services and other great products like games, ringers, screen savers, and more.
Setting Up Service Note: This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
Sec tion 1B Your Phone: The Basics In This Section ⽧ Your ic502 By Motorola ⽧ Getting Started With Your Phone ⽧ Finding Your Phone Number and Walkie-Talkie Number ⽧ Basic Phone Features ⽧ Accessories ⽧ Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.
Phone Basics Your ic502 By Motorola Front View of Phone 8. Smart Key 1. Audio Connector 2. Speaker Key 3. Status Light 7. Retractable Antenna 4. Volume Controls 5. Walkie-Talkie Button 6.
Inside View of Phone 9. Earpiece 20. Display Screen c 10. Softkeys 19. Keypad Sensor 11. WEB Key 18. BACK Key 12. TALK Key 17. END / Power Key 16. OK Key 15. Navigation Keys 13.
Phone Basics Key Functions 1. Audio Connector allows you to plug in an optional headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. 2.
6. External Display shows information about incoming calls, battery strength, signal coverage, today’s date and time, and more. 7. Retractable Antenna can be extended to optimize your phone’s performance during phone calls, Walkie-Talkie calls, and data sessions. 8. Smart Key ends a phone call or Walkie-Talkie call, forwards an incoming call to voicemail and dismisses a Call Alert. 9. Earpiece lets you hear the caller and automated phone prompts. 10.
Phone Basics call, press it to mute the ringer; press it twice to forward the call to voicemail. 18. BACK Key deletes characters from the display screen in text entry mode. When in a menu, press c to return to the previous menu. This key also allows you to return to the previous screen during a data session. 19. Keypad Sensor detects ambient light. If Keypad Sensor is enabled, your phone measures the available light and determines if the keypad backlight needs to be turned on. 20.
Getting Started With Your Phone To start using your ic502 by Motorola phone: 䢇 Make sure your SIM card is in place. 䢇 Charge the battery. 䢇 Turn on your phone. After you’ve completed these items, you are ready to begin using your new phone. Locating Your SIM Card Your SIM (Subscriber Identity Module) card is a small card with gold foil lodged within a larger card. This card is included in the shrink-wrap package that also contains the phone user guide and other documentation.
Phone Basics Inserting Your SIM Card To insert your SIM card: 1. With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 19. 2. With your fingers, carefully slide the SIM card in under the edge, and press it gently in place. Important: Do not touch the gold-colored areas of your SIM card.
Removing Your SIM Card Important: To avoid losing information stored in your SIM card, do not remove it from your phone unless absolutely necessary. To remove your SIM card: 1. With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 19. 2. With your fingernail, carefully slide the SIM card out from under the edge. Note: 16 Protect your SIM card as you would any delicate object. Store it carefully.
Phone Basics Using Your Phone’s Battery and Charger WARNING Use only Nextel-approved or Motorola-approved batteries and chargers with your phone. The failure to use a Nextel-approved or Motorola-approved battery and charger may increase the risk that your phone overheats, catches fire, or explodes, resulting in serious bodily injury, death, or property damage.
3. Allow the battery door to pop up, and remove it from the back of your phone. 4. Insert the top of the battery into the battery area. Be sure the gold-colored areas on the battery and on the phone are touching. 5. Press the battery down to secure it. 6. Replace the battery door and press it gently until you hear a click.
Phone Basics Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: 1. Make sure the phone is powered off. 2. Slide the release button back until the battery door unlatches. 3. Allow the battery door to pop up, and remove it from the back of your phone. 4. Remove the battery by lifting it out from the side.
internal and external). If the battery charge is getting too low, the phone makes a sound and displays a message. Always use a Nextel-approved or Motorola-approved charger, or vehicle power adapter to charge your battery. Using the Charger To use the charger provided with your phone: 1. Plug the charger into an electrical outlet. 2. Pull and rotate the connector cover. 3. Plug the other end of the charger into the accessory connector.
Phone Basics Tip: You can also charge your phone using a Motorola-approved USB cable and a computer that supports charging through its USB port. You can only use a Motorola-approved USB cable. Battery Use and Maintenance 䢇 䢇 䢇 Nextel-approved Li-Ion chargers provide optimum performance. Other chargers may not fully charge the Li-Ion battery or may yield a reduced number of lifetime charge cycles. Extreme temperatures degrade battery performance.
Finding Your Phone Number and Walkie-Talkie Number My Info lets you view your phone number, Walkie-Talkie number, and other information. To view information about your phone: 1. Press O > Contacts > My Info. 2. Scroll to see your information: 䡲 䡲 Mobile lists your phone number. Walkie-Talkie lists your Walkie-Talkie number. Press Options (right softkey) and select Edit. You can now enter your name, home and work numbers, and email, if you want.
Phone Basics Basic Phone Features Congratulations on purchasing your new ic502 by Motorola. Your phone is lightweight, durable, and easy-to-use. It offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: 䢇 Dual-mode capability allows you to make both Nextel Walkie-Talkie calls on the Nextel National Network and traditional wireless phone calls on the Nationwide Sprint PCS Network.
䢇 䢇 Your phone is equipped with a Location feature for use in connection with location-based services (page 76). Word English Text Input lets you quickly type messages with one key press per letter (page 30). Viewing Status Information Your phone shows status information on both the internal and external displays. The external display contain two lines of information – a status line showing symbols referencing your phone’s status, and a text line providing additional information.
indicates a Walkie-Talkie call is in progress. Phone Basics indicates a Talkgroup call is in progress. indicates a Group Walkie-Talkie call is in progress. indicates a Direct Talk call is in progress. indicates you have received a Call Alert. indicates a phone call is in progress. indicates you missed a phone call. indicates you missed a Walkie-Talkie call or a Talkgroup call. indicates you have voicemail messages. (Press and hold 1 to call your voicemail box.
Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down. For a diagram of your phone’s menu, please see “Your Phone’s Menu” on page iii. Selecting Menu Items As you navigate through the menu, menu options are highlighted. Select an item by highlighting it and pressing O.
Phone Basics Help Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature. For more information, refer to this guide.
Accessories Your phone comes with a Li-Ion battery, charger, and holster. Various accessories are available for use with your ic502 phone, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more. To make communicating in Walkie-Talkie easier, the Motorola Walkie-Talkie headset allows hands-free operation. You can use it for phone calls as well as Walkie-Talkie calls. To order additional accessories, go to www.nextel.
Phone Basics Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using SMS Text Messaging). To change the character input mode: 1. When you display a screen where you can enter text, press Options (right softkey) to change the character input mode. 2.
Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 29.) Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using Word English Text Input: 1. Select the Word English character input mode.
Phone Basics Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: 1. Select the Multi-Tap character input mode. (See “Selecting a Character Input Mode” on page 29.) 2. Enter the word using multi-tap text entry. (See “Entering Characters Using Multi-Tap Mode” on page 31.
Characters scroll in the following order: 1 .?!,@'-_:;()&"10^`%$+*/\|~[]=> <# 2 ABC2 3 DEF3 4 GHI4 5 JKL5 6 MNO6 7 PQRS7 8 TUV8 9 WXYZ9 0 0 (no letters) # Space * Shift Entering Numbers and Symbols To enter numbers: 䊳 Select the Numbers mode and press the appropriate key. (See “Selecting a Character Input Mode” on page 29.) To enter symbols: 䊳 32 Select the Symbols mode. (See “Selecting a Character Input Mode” on page 29.
Section 2 Using Your Phone
Section 2A Making and Answering Calls In This Section ⽧ Types of Calls ⽧ Making and Answering Phone Calls ⽧ Making and Answering Walkie-Talkie Calls ⽧ Making and Answering Talkgroup Calls ⽧ Making and Answering Direct Talk Calls ⽧ Using Call Alerts ⽧ Keeping Track Your ic502 by Motorola offers many different ways to connect to your family, friends, and associates.
Making Calls Types of Calls With the Nationwide Sprint PCS Network, Nextel WalkieTalkie, and your ic502 by Motorola, you have the following traditional wireless phone and Walkie-Talkie services available to you: 䢇 Digital Wireless Phone Calls offer clear calls and many extra services, including missed call notification, three-way calling, speakerphone, and speed dialing (page 36).
Making and Answering Phone Calls Making Calls Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone. To make a phone call using your keypad: 1. Make sure your phone is on and open. 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press c to erase one digit at a time. Press and hold c to erase the entire number.) 3. Press s.
Making Calls Depending on your phone’s settings, you may also answer incoming calls by opening the phone or by pressing any number key. See “Call Answer Mode” on page 82 for more information. Your phone notifies you of incoming calls in the following ways: 䢇 The phone rings or vibrates. 䢇 The status light flashes green and red. 䢇 The backlight illuminates. 䢇 The external and internal displays show an incoming call notification.
Missed Phone Calls Missed phone calls are forwarded to voicemail. Calling Emergency Numbers You can place calls to 911 (dial 9 1 1 and press s), even if your phone is locked or your account is restricted. During an emergency call, press Options (right softkey) to display your options. When you place an emergency call, your phone automatically enters Emergency mode. Your phone exits Emergency mode a few minutes after you end the emergency call.
Enhanced 911 (E911) Information Making Calls This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
䢇 䢇 䢇 䢇 䢇 䢇 䢇 3-Way Call lets you initiate a three-way call (see page 156). Record Recipient creates a Voice Record of the call. Phone Info. opens your Phone Info menu. Messaging opens your Messaging menu. Call History opens your Call History menu. Calendar opens your appointment Calendar. Tools opens your Tools menu. During a call, the left softkey button functions as the Mute button. Press it to mute the phone’s microphone for privacy. Press it again to Unmute the phone.
To save a number from standby mode: Making Calls 1. 2. 3. 4. Enter a phone number. Press Options (right softkey). Select Save and press O. Select As New Entry and press O. Use the numeric keypad to enter the new contact name, then press Save (left softkey). – or – Select To Existing Entry and press O. Scroll to the existing entry where you want to save the number and press O, then press Save (left softkey).
Press Options (right softkey) and select Save to save the number in your Contacts. Note: When dialing a number with a hard pause, press OK (left softkey) to send the next set of numbers. Plus (+) Code Dialing When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location. From the United States, this number is usually 011. To make a call using Plus Code Dialing: 1. Press and hold 0 until a “+” appears on your display screen. 2.
Making Calls Dialing From Contacts To dial directly from a Contacts entry: 1. Press Contacts (left softkey). 2. Scroll to the phone number you want to call and press s. – or – To call another number from the entry, use the navigation keys to scroll left and right until you reach the phone number you wish to call and press s. Tip: To make a Walkie-Talkie call, press Contacts (left softkey), find the number you want to call, and press and hold the Walkie-Talkie button.
For Speed Dial locations 10-99 (Two-Touch Dialing): 1. Press the first digit. 2. Press and hold the second digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”. For Speed Dial locations 100-900 (Three-Touch Dialing): 1. Press the first two digits. 2. Press and hold the third digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.
Making Calls Making and Answering Walkie-Talkie Calls Making Walkie-Talkie Calls To make a Walkie-Talkie call: 1. Enter the Walkie-Talkie number you want to call. (See “Dialing Walkie-Talkie Numbers” below.) 2. Press and hold the Walkie-Talkie button on the side of your phone. Begin talking after your phone emits a chirping sound. 3. Release the Walkie-Talkie button to listen. A Walkie-Talkie call ends automatically after there is no activity on the call for several seconds.
Tip: When you store a Walkie-Talkie number in Contacts, it is good practice to include the whole number, including the asterisks. Using Just the Member ID If you are contacting someone sharing your network and area IDs, you only need to enter the member ID. To make a Walkie-Talkie call using only the member ID: 1. Enter the member ID of a Walkie-Talkie number. 2. Press and hold the Walkie-Talkie button on the side of your phone. Continue as you would on any Walkie-Talkie call.
To access a Walkie-Talkie number using WLK-TLK Contacts: Making Calls 1. Press O > Walkie-Talkie > WLK-TLK Contacts. 2. Use your left and right navigation keys to select Contacts or Call History. 3. Scroll to and highlight the Walkie-Talkie number you want to call. Answering Walkie-Talkie Calls When you receive a Walkie-Talkie call, your phone emits a chirping sound or vibrates, and the Walkie-Talkie button lights up. You then hear the voice of your caller. To answer a Walkie-Talkie call: 1.
To setup Send via WLK-TLK: 1. Press O > Contacts > My Info. 2. Press Options (right softkey) and then select Setup Send via W-T. 3. Clear or select Auto Send My Info as desired by pressing O. 4. Clear or select the contact information you want to send — Mobile, Home, Work, and E-mail — by pressing O after each selection. 5. Select Save (left softkey). Note: You will probably want to set up your My Info screen to contain other contact information, like your name and other phone numbers.
5. Press and hold the Walkie-Talkie button to send the Making Calls information. To send contact information from Contacts to a Walkie-Talkie user: 1. Press O > Contacts > Find All Names. 2. Highlight the Contacts entry you want to send. 3. Press Options (right softkey) and then select Send via WLK-TLK. 䡲 If you chose an entry that does not contain a WalkieTalkie number, your phone displays a list of numbers capable of receiving Send via WLK-TLK information.
Note: You can also use the All Calls and Walkie-Talkie lists in Call History to Send via WLK-TLK. Press O > Call History > All Calls or Walkie-Talkie. Group Walkie-Talkie Calls A Group Walkie-Talkie call is made to multiple Walkie-Talkie users at the same time. You can call up to 20 persons anywhere on the Nextel National Network on their Group Walkie-Talkie compatible phones. These Groups do not have established memberships. They are created by you or other Group Walkie-Talkie users.
To create a Group using WLK-TLK Contacts: Making Calls 1. Press O > Walkie-Talkie > WLK-TLK Contacts. 2. Use the left and right navigation keys to select Contacts or Call History. 3. Highlight each entry you want to call and press O to make each selection. 4. To make a Walkie-Talkie Group call, press and hold the Walkie-Talkie button – or – To save the Group, press Options (right softkey) and select Save Group. Enter the Name, Category, and then press Save (left softkey).
Group Walkie-Talkie Call Details During a Group Walkie-Talkie call, you can view details about the other Group members, such as their name, Walkie-Talkie number, and their status on the call. To view call details while on a Group Walkie-Talkie call: Press Details (right softkey). 䊳 Your display screen shows the names of the Group members next to an icon identifying their status on the call. The Group member who is currently speaking. A Group member who is active on the Group call, but is not speaking.
Using Send via WLK-TLK Making Calls Use Send via WLK-TLK to forward an established Group to another Walkie-Talkie user. To forward a Group using Send via WLK-TLK: 1. Press O > Contacts > Filter Names > Walkie-Talkie Group. 2. Scroll to the Group you want to send and then press Options (left softkey). 3. Select Send via WLK-TLK. 4. Select Yes or No to include or exclude yourself from the Group.
Making and Answering Talkgroup Calls A Talkgroup is a predetermined group of Walkie-Talkie users, created by an account administrator. They can contain up to 100 members. Difference Between Group Walkie-Talkie and Talkgroup Calls In a Group Walkie-Talkie call, you or another caller determines who can participate in the call. By contrast, participation in a Talkgroup is determined by an administrator. Here are the ways Group Walkie-Talkie and Talkgroup calls differ.
Making Calls Joining a Talkgroup To participate in a Talkgroup, the account administrator must first add you to the membership and then you must “join” the Talkgroup. To join a Talkgroup: 1. Press Contacts (left softkey). 2. Scroll to the Talkgroup you want to join. 3. Press Join (left softkey). You can now receive communications from other members of this Talkgroup. You will hear all active Talkgroup conversations on your phone.
Making Talkgroup Calls To make Talkgroup calls: 1. Press # and then enter the Talkgroup number using the keypad. – or – Select the Talkgroup from Contacts, the All Calls and Walkie-Talkie lists in Call History, or from WLK-TLK Contacts. 2. Press the Walkie-Talkie button and continue as if making a Walkie-Talkie call. Receiving Talkgroup Calls To answer a Talkgroup call: 䊳 Answer it as you would a regular Walkie-Talkie call. Only one person at a time may speak on a Talkgroup call.
Making Calls Making and Answering Direct Talk Calls Direct Talk allows for two-way radio communication “off the network” between two or more phones equipped with this capability. This feature is very useful in areas without network coverage. You can make – 䢇 Code calls – two-way radio calls conducted off the network and using open channels and codes. In these calls, anyone using your same channel and code can hear your conversation.
Setting Your Phone to Direct Talk Before you and another caller can use Direct Talk, both of your phones must be set to Direct Talk mode. To set your phone to Direct Talk: 1. Press O > Walkie-Talkie > Direct Talk. 2. Press Select (left softkey). After a few seconds, your channel and code appear on the display screen, and Direct Talk R... appears on the top of the screen. Your phone displays the last channel and code used for Direct Talk.
Making Calls 3. Press your navigation key down and press O. 4. Select the time interval for the reminder tone. 5. Press Done (left softkey) Code Direct Talk Calls Your phone has 10 channels and 15 codes within each channel. Channels represent the radio frequencies on which you make and receive Direct Talk calls. Codes allow you to minimize interference from others using the same channel as you.
The tone emitted from your phone when making a Direct Talk call is four beeps and sounds different from the tone heard on Walkie-Talkie calls conducted on the network. If you receive an error message, this means: 䢇 There may be no parties on your channel or code. 䢇 You are out of range. When you receive a Code call using Direct Talk, your phone displays Direct Talk Transmitting, along with the channel and code selected. Answer a Direct Talk Code call just like you would any other Walkie-Talkie call.
Note: Making Calls A Private Direct Talk call ends a short time after the last party releases the Walkie-Talkie button. The display screen returns to Direct Talk standby mode. You do not need to set your phone to Private Only to receive Private calls. As long as you are on the same channel as your caller, you can receive Private Direct Talk calls. Making a Private Direct Talk Call You can make Private Direct Talk calls to any person on your same channel. You do not need to set your phone to Private Only.
However, you cannot initiate a call when the code is set to Receive All. If you press the Walkie-Talkie button to initiate a Walkie-Talkie call and your code is set to Receive All, you receive an error message. To set the code to Receive All: 1. In Direct Talk mode, press Options (right softkey) and then select Edit Channel/Code. 2. With Channel number field highlighted, use your up and down navigation keys to set a channel number and press O. 3. Select Receive All and press O. 4.
Making Calls Using Call Alerts Sending a Call Alert lets the recipient know you want to talk to him or her on a Walkie-Talkie call. When you send a Call Alert, the recipient’s phone alerts them and displays your name or Walkie-Talkie number. Sending Call Alerts To send a Call Alert: 1. Enter the Walkie-Talkie number you want to send the alert to. 2. Press Alert (left softkey). 3. Press the Walkie-Talkie button until Alert Sent to appears on the display screen.
Responding to a Call Alert Note: You can set a distinctive ringer for Call Alerts. See “Ringer Types” on page 69. To answer a Call Alert: 䊳 Press the Walkie-Talkie button to make a Walkie-Talkie call to the sender. To clear a Call Alert, do one of the following: 䊳 Press Dismiss (right softkey). 䊳 If the phone is closed, press .. Viewing Call Alerts In Call History, the All Calls and Walkie-Talkie Calls lists store the Call Alerts you have received.
Making Calls Keeping Track Your ic502 by Motorola allows you to contact your family, friends, and business associates in many different ways – phone calls, Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, and Call Alerts. Your phone tracks these communications through Call History and the Events list. The Events lists notifies you of incoming phone and Walkie-Talkie calls, Call Alerts, voicemail and text messages, meetings on the calendar, and more.
Incoming Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts 66 If... Then... Your phone is turned off. Your phone does not list Walkie-Talkie calls, Talkgroup calls, or Call Alerts in Call History. Your phone is in standby mode. You receive the Walkie-Talkie call, Talkgroup call, or Call Alert, along with an appropriate notification. They are listed in Call History. Your phone is on a phone call.
Making Calls Group Walkie-Talkie Calls Your phone does not display an incoming call notification for Group Walkie-Talkie calls. It does display the calls in the Call History. Direct Talk Because Code calls do not take place on the network, your phone does not track them. However, you do receive notification of Private calls and they are listed in Call History.
Sec tion 2B Controlling Your Phone’s Settings In This Section ⽧ Sound Settings ⽧ Display Settings ⽧ Location Settings ⽧ Messaging Settings ⽧ Airplane Mode ⽧ TTY Use ⽧ Phone Setup Options ⽧ Walkie-Talkie Settings Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it. This section describes how you can change your phone’s settings to best suit your needs.
Sound Settings Ringer Types Selecting Ringer Types for Phone Calls Your phone provides a variety of settings that allow you to customize your ringer and volume settings. These options allow you to identify incoming calls by ring. To select a ringer type for voice calls: 1. Press O > Settings > Sounds > Ringer Type. 2. Select Call with ID or Call without ID and press O. The list of preprogrammed ringers is displayed. 3. Use your navigation key to scroll through the available ringers.
Selecting Ringer Types for Messages To select a ringer type for messages: 1. Press O > Settings > Sounds > Ringer Type. 2. Select Text Message or Voicemail and press O. The list of preprogrammed ringers is displayed. 3. Use your navigation key to scroll through the available ringers. To hear a ringer, press Listen (right softkey). 4. Press Assign (left softkey). Tip: You can also select unique ringers for Call Alerts, calendar appointments, and alarms.
Sound Indicators Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been lost or connected. To enable or disable alert sounds: Your Your Phone’s Phone’s Settings 1. Press O > Settings > Sounds > Indicators. 2. Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press O. 3. Select On or Off and press O. Silence All There may be times when you need to silence your phone entirely.
Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting. To display or change your greeting: 1. Press O > Settings > Display > Greeting Banner. 2. To change the greeting text, scroll to the greeting and enter text using your keypad.
Backlight The Backlight Control setting lets you select for how long the display screen is backlit. To change the backlight setting: 1. Press O > Settings > Display > Light Control > Backlight Control. 2. Select how long the backlight should stay on. (If you Your Your Phone’s Phone’s Settings choose Flip Open, the backlight stays on as long as the phone is open.) 3. Press O. Keypad Sensor Your phone’s Keypad Sensor measures available light and determines if the keypad backlight needs to be turned on.
Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display screen’s menu style: 1. Press O > Settings > Display > Menu Style. 2. Select Grid Menu, List Menu, or Tab Menu, and then press O. 䡲 Grid Menu shows the main menu as icons only. 䡲 List Menu shows the main menu as a list of icons and names. 䡲 Tab Menu shows just the selected menu, with the remaining icons displayed as tabs.
Changing Other Display Settings To change additional display settings: 1. Press O > Settings > Display. 2. Select the display option you want to change. (See below for a list of options.) Screensaver Scroll through the screensavers. Set Time/Date Determines how the external and internal display screens show the time (12 or 24 hour) and the date formats. Incoming Calls Allows you to assign different images to calls with IDs and calls without IDs.
Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off hides your location from everyone except 911. Note: Turning Location on allows the network to detect your position using GPS technology, making some applications and services easier to use.
Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive text messages without placing a voice call. (See “Using SMS Text Messaging” on page 153 for more information.) Your Your Phone’s Phone’s Settings Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to be notified of new messages and what callback number to include with the message.
Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can also add your own preset messages to the list. To edit or delete a preset message: 1. Press O > Messaging > Text Messaging > Preset Messages. (The list of preset messages is displayed.) 2.
Airplane Mode Your Your Phone’s Phone’s Settings Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving phone calls, Walkie-Talkie calls, or using data services is prohibited. When your phone is in Airplane Mode, it cannot send or receive any phone calls, Walkie-Talkie calls, or access online information. To set your phone to Airplane Mode: 1.
TTY Use A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device connects via a special cable that plugs into your phone's headset jack.
WARNING Section 2B: Controlling Your Phone’s Settings Your Your Phone’s Phone’s Settings 911 Emergency Calling Nextel recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS) and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your designated shortcuts. Note: You also can assign the One-Touch Walkie-Talkie option to the Walkie-Talkie button from this menu. See “Enabling One Touch Walkie-Talkie” on page 85 for a description of the settings. To assign your shortcuts: 1. Press O > Settings > Display > Assign Keys. 2.
䡲 䡲 䡲 Your Your Phone’s Phone’s Settings 䡲 Any Key allows an incoming call to be answered by pressing any key. Auto automatically picks up incoming calls when connected to an optional hands-free car kit. Remember, your phone answers calls in Auto-Answer mode even if you are not present. Open allows an incoming call to be answered by opening the phone. [Talk] Key allows an incoming call to be answered only by pressing s.
Display Language You can choose to display your phone’s menus in English or in Spanish. To assign a language for the phone’s display: 1. Press O > Settings > Others > Language. 2. Select English or Español and press O.
Walkie-Talkie Settings Your Your Phone’s Phone’s Settings Your phone offers you ways to manage your Walkie-Talkie calls. You may want to consider these options. 䢇 One Touch Walkie-Talkie lets you quickly access frequently used functions with a press of the Walkie-Talkie button. 䢇 Talkgroup Silent controls whether you hear active Talkgroup calls. 䢇 Talkgroup Area lets you define your Talkgroup area. Enabling One Touch Walkie-Talkie To enable One Touch Walkie-Talkie: 1.
Silencing Talkgroup Calls When you join a Talkgroup, you hear all the conversations among the different members. To mute the chatter, enable the Talkgroup Silent setting. To set how your phone deals with Talkgroup calls: 䊳 Press O > Settings > Walkie-Talkie > Talkgroup Silent > On or Off. Setting Your Talkgroup Area To set your Talkgroup area: 1. Press O > Settings > Walkie-Talkie > Talkgroup Area. 2.
S ec t i o n 2 C Setting Your Phone’s Security In This Section Accessing Your Security Menu ⽧ SIM Card Security ⽧ Using Your Phone’s Lock Feature ⽧ Limiting Use of Your Phone ⽧ Erasing Data ⽧ Resetting Your Phone ⽧ Security Features for Data Services Your Phone’s Security ⽧ By using the security settings on your phone, you receive peace of mind without sacrificing flexibility. This section will familiarize you with your phone’s security settings.
Accessing Your Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: 1. Press O > Settings > Security. 2. Enter your four-digit lock code. Tip: 88 If you can’t recall your lock code, try using the last four digits of either your Social Security number or phone number. If neither of these works, call Nextel Customer Service.
SIM Card Security Important: Except for making emergency calls, your phone does not function without the SIM card. You can use your SIM card to store Contacts entries. When you first create an entry, it is stored in your phone. You can use your phone’s SIM Manager to copy the entry to your SIM card. You can also copy entries from your SIM card to your phone. See “Using Your SIM Manager” on page 130 for more information.
Entering the PIN To enter your PIN: 1. Turn on your phone. 2. When the SIM PIN screen appears, enter your SIM PIN. 3. Press OK (left softkey). Important: If you enter your PIN incorrectly three times, your SIM card is blocked. See “Unblocking the PIN” on page 91. Changing the PIN Note: SIM PIN must be turned on in order to access this feature. To change your PIN: 1. 2. 3. 4. 5. 6. 7. 90 Press O > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Change SIM PIN.
Unblocking the PIN If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Service to get a PIN Unblock Code (PUK). Follow their instructions for unblocking your SIM PIN Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, you get a message to contact Nextel Customer Service.
Using Your Phone’s Lock Feature Locking Your Phone Locking your phone secures it from unauthorized access. However, you can still receive incoming calls or make calls to 911, Nextel Customer Service, or special numbers. To lock your phone: 1. 2. 3. 4. Press O > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Lock Phone. Highlight Lock Now and press O. (To set your phone to lock the next time it is turned on, select Lock on Power Up and press O.
Calling In Lock Mode You can place calls to 911, Nextel Customer Service, and to your special numbers when in lock mode. To place an outgoing call in lock mode: 䊳 To call an emergency number, special number, or Nextel Customer Service, enter the phone number and press s. Using Special Numbers Your Phone’s Security Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked.
Limiting Use of Your Phone Limiting use of your phone protects specific parts of your phone from unauthorized use. You determine what is offlimits to other users. For example, you can set limitations before you loan your phone to someone, then turn the limitations off when you get your phone back. You can limit access to Contacts and data services. You can also restrict incoming and outgoing phone calls as well as Walkie-Talkie calls. Limiting Access to Contacts To limit access to your Contacts: 1. 2. 3.
Limiting Data Services Access To limit your Web access: 1. 2. 3. 4. Press O > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use > Lock Vision. Choose one of the following options and press O: 䡲 Unlock clears all limitations. 䡲 Lock asks users to enter your lock code whenever they select Web or try to launch the browser. Your Phone’s Security Limiting Outgoing Calls To limit outgoing calls: 1. 2. 3. 4. Press O > Settings > Security. Enter your lock code.
Limiting Incoming Calls To limit incoming calls: 1. 2. 3. 4. Press O > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use > Restrict Incoming Calls. Choose one of the following options and press O: 䡲 All stops all incoming calls. 䡲 None allows all calls. 䡲 Except Contacts allows incoming calls only from people in the Contacts list. Limiting Walkie-Talkie Calls To limit Walkie-Talkie calls: 1. 2. 3. 4. 96 Press O > Settings > Security. Enter your lock code.
Erasing Data You can use your phone’s Security menu to erase all entries in your Contacts or all items you have downloaded to your phone. To erase all downloads or Contacts entries: 1. 2. 3. 4. Press O > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Erase My Content or Erase Contacts. Your Phone’s Security If you are sure you wish to erase all your downloads or Contacts entries, press Yes (left softkey).
Security Features for Data Services Net Guard The Net Guard option prompts you each time you connect to data services. When you access the browser, a screen is displayed with two choices: 䢇 Connect to data services once. (You will be prompted again the next time you sign in.) 䢇 Always Auto-Connect to data services from now on without being prompted. You can change your Net Guard settings at any time. To change your Net Guard settings: 䊳 Press O > Settings > PCS Vision > Net Guard > On or Off.
Sec tion 2D Controlling Your Roaming Experience In This Section ⽧ Understanding Roaming ⽧ Setting Your Phone’s Roam Mode ⽧ Using Call Guard ⽧ Using Data Roam Guard Roaming Roaming is the ability to make or receive phone calls when you’re off the Nationwide Sprint PCS Network. Your new ic502 by Motorola works anywhere on the Nationwide Sprint PCS Network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Nationwide Sprint PCS Network. Any time you are roaming, the phone displays the roaming icon ( ). Tip: Remember, when you are using your phone off the Nationwide Sprint PCS Network, always dial numbers using 11 digits (1 + area code + number). Note: Unless your service plan includes roaming, you will pay a higher per-minute rate for roaming calls.
messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: 1. Dial 1 + area code + your phone number. 2. When you hear your voicemail greeting, press *. 3. Enter your passcode at the prompt and follow the voice prompts. When you return to the Nationwide Sprint PCS Network, voicemail notification will resume as normal.
Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: 1. Press O > Settings > Roaming > Set Mode. 2. To select an option, highlight it and press O. 䡲 䡲 䡲 102 Sprint Only allows you to access the Nationwide Sprint PCS Network only and prevents roaming on other networks.
Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint PCS Network: the on screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Nationwide Sprint PCS Network.) To turn Call Guard on or off: 1. Press O > Settings > Roaming > Call Guard. 2.
Using Data Roam Guard Data Roam Guard makes it easy to manage roaming charges incurred when accessing the Web through data services. Whenever you are outside the Nationwide Sprint PCS Network, Data Roam Guard alerts you to this and asks you whether you want to continue using the Web. (This additional step is not required when you connect to the Web while on the Nationwide Sprint PCS Network.) To turn Data Roam Guard on or off: 1. Press O > Settings > Roaming > Data Roam Guard. 2.
Sec tion 2E Managing Call History In This Section ⽧ Viewing Call History ⽧ Phone Call History Options ⽧ Walkie-Talkie Call History Options ⽧ Erasing Call History Call History keeps track of incoming and outgoing phone calls, missed phone calls, Walkie-Talkie calls, and Call Alerts. This section guides you through accessing and making the most of your Call History.
Viewing Call History Call History makes returning phone and Walkie-Talkie calls, and responding to Call Alerts fast and easy. It lists the last 20 numbers (or Contacts entries) of phone calls you have made, received or missed. Call History also lists Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, Call Alerts, and Private Direct Talk calls.
To view Call History entries for phone calls: 1. Press O > Call History. 2. Select All Calls, Missed Calls, Incoming Calls, or Outgoing Calls. Your phone calls are displayed in reverse chronological order. 3. To view additional details about a call, press O. If the caller is listed in your Contacts, your phone displays the name, number and time/date when the call occurred. Press O to view the Contacts entry.
Note: The Walkie-Talkie list contains outgoing, incoming, and missed Walkie-Talkie calls as well as sent and received Call Alerts. You cannot view Walkie-Talkie calls or Call Alerts on the Missed Calls, Incoming Calls, or Outgoing Calls lists. These only contain phone calls. To view Walkie-Talkie calls on the All Calls list: Press O > Call History > All Calls. The calls are listed in reverse chronological order, with Walkie-Talkie calls and Call Alerts mixed in with the phone calls.
Phone Call History Options Making a Phone Call From Call History Call History This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts). By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: 䢇 Send Message to send a text message to the number. 䢇 Save to save the number if it is not already in your Contacts.
Saving a Phone Number From Call History Your phone can store up to 900 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, a Walkie-Talkie number, an email address, and a Web address. (For more information, see “Using Contacts” on page 115.) To save a phone number from Call History: 1. Select a Call History entry and press Options (right softkey). 2. Select Save and press O. 3. Select As New Entry to create a new Contacts entry.
Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: 1. Select a Call History entry and press Options (right softkey). 2. Select Prepend. 3. Enter the prefix and press s. – or – Press Options (right softkey) and then select Save to save the amended number to your Contacts.
Walkie-Talkie Call History Options After viewing a Walkie-Talkie call in the All Calls or WalkieTalkie lists, you can select from the following options: 䢇 View Contact to view the Contacts entry of the caller. This option only appears when the caller is listed in Contacts. 䢇 Save to save information from a Walkie-Talkie call. This option only appears when the caller is not listed in Contacts. (See “Saving Walkie-Talkie Information From Call History” on page 113.
Saving Walkie-Talkie Information From Call History To save Walkie-Talkie information from Call History: 1. Press O > Call History > All Calls or Walkie-Talkie Calls. 2. Scroll through the calls listed, highlight the Walkie-Talkie call you want to save to Contacts, and then press Options (right softkey). 3. Select Save and press O. 4. Select Add New Entry to create a new Contacts entry – or – Select To Existing Entry and then scroll to the entry you want to save the number to. 5.
Erasing Call History You can erase individual Call History lists or all of them at one time. To erase Call History: 1. Press O > Call History > Erase Call History. 2. Select the list you want to erase. 3. If you are certain you want to erase the list, press Yes (left softkey). — or — Press No (right softkey) to return to the previous menu.
Sec tion 2F Using Contacts In This Section ⽧ About Contacts ⽧ Finding Contacts Entries ⽧ Creating a Contacts Entry ⽧ Contacts Entries for Walkie-Talkie Groups and Talkgroups ⽧ Managing Your Contacts ⽧ Using Your SIM Manager ⽧ Dialing Nextel Services Section 2F: Using Contacts Contacts Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
About Contacts Your phone can store up to 900 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, a Walkie-Talkie number, an email address, and a Web address. The total capacity (numbers and electronic addresses) is 900, meaning that if each Contacts entry has only one number or electronic address, you have space for 900 Contacts entries. Each number or electronic address you add to an individual entry reduces the remaining amount of available entries.
䢇 䢇 A picture — You can assign a picture to display whenever you receive a call from the Contacts entry. A date — You can assign a special date to a Contacts entry. Your phone reminds you of the date when it occurs. Important: Entries for Group Walkie-Talkie and Talkgroups contain different information. See “Contacts Entries for WalkieTalkie Groups and Talkgroups” on page 125.
Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category and Type, and by email address. Follow the steps outlined below to find entries in your Contacts. Finding Names To find Contacts entries by name: 1. Press O > Contacts > Find All Names. 2. Scroll through the entries using your navigation key and highlight the one you want. 3. Highlight the phone number you want to call and press s.
3. To display the entry details, select Options (right softkey), highlight View Contact, and then press O. — or — To dial the phone number assigned to a speed dial number, press s. Filtering Entries To filter Contacts entries by Category or Type: 1. Press O > Contacts > Filter Names. 2. Scroll to the Category or Type you want to filter by and press O. 3. Scroll to an entry using your navigation key. 4. To view the entry’s details, press O and then press the navigation key left or right.
Creating a Contacts Entry To add a new Contacts entry: 1. 2. 3. 4. Press O > Contacts > Add New Entry. Highlight Contact and press O. Enter the Contacts name and press O. To enter a Walkie-Talkie number, highlight Walkie-Talkie, enter the number, and press O. 5. To enter a phone number, highlight Number 1, enter the number, and press O. 6. Assign Mobile, Home, Work, or Pager to the number and press O. 7. If you want to change the default speed dial number, highlight Speed Dial and press O. 8.
6. Assign Mobile, Home, Work, or Pager to the number and press O. 7. Press Save (left softkey). Assigning Speed Dial Numbers Default speed dial numbers are assigned when you add a new Contacts entry and when you add a new phone number to an existing entry. If you do not want to use the default speed dial number, you can change it. To assign a speed dial number to an existing phone number: 1. Display a Contacts entry. (See “Finding Contacts Entries” on page 118.) 2.
To assign a ringer or picture to an entry: 1. Display a Contacts entry. (See “Finding Contacts Entries” on page 118.) 2. Press Options (right softkey), select Edit, and press O. 3. Use your navigation key to scroll right to the tab with the Add Picture and Assign Ringer options. 4. Scroll down to Add Picture or Assign Ringer and press O. 5. Use your navigation key to scroll through the available files. To hear a ringer, press Listen (right softkey). 6.
Assigning a Date You can assign date to a Contacts entry and be reminded of it when it occurs. This is an easy way to remember birthdays or another important date associated with a Contacts entry. To assign a date to an entry: 1. Display a Contacts entry. (See “Finding Contacts Entries” on page 118.) 2. Press Options (right softkey), select Edit, and press O. 3. Use your navigation key to scroll right to the tab with the Date option. 4. Select Reminder to be reminded of the event. 5.
6. Highlight each entry you want to include in the Distribution List and press O after each selection. A check mark appears next to each selected member. 7. Press Done (left softkey) to save the membership. 8. Press Save (left softkey) to save the entry. Editing a Contacts Entry or Distribution List To edit a Contacts entry or Distribution List: 1. Display a Contacts entry or Distribution List. 2. Press Options (right softkey), select Edit, and press O. 3.
Contacts Entries for Walkie-Talkie Groups and Talkgroups Because Group Walkie-Talkie and Talkgroup calls communicate with more than one person, you create their Contacts entries differently. Creating Group Walkie-Talkie Entries You create a Group Walkie-Talkie entry by giving it a name and assigning it members that have Group Walkie-Talkie compatible phones. You can also add all the members in an existing Group by assigning it to your new Group. To create a Contacts entry for a Walkie-Talkie Group: 1.
To add a member to an existing Group: 1. Press O > Contacts > Filter Names > Walkie-Talkie Group. 2. Scroll to the Group you want to add members to and press Options (right softkey). 3. Select Edit > Edit Members. 4. Highlight each member you want to add and press O after each selection. A checkmark appears next to each selected member. 5. Press Done (left softkey) to save the membership. 6. Press Save (left softkey) to save the entry. To remove a member from a Group: 1.
Editing Walkie-Talkie Group Entries You can edit the name, Category, or membership of a Group entry. To edit Group entries: 1. 2. 3. 4. Press O > Contacts > Filter Names > Walkie-Talkie Group. Scroll to the Group you want to edit. Press Options (right softkey), select Edit, and press O. Highlight the part of the entry you wish to edit and make your changes. 5. Press Save (left softkey) to save the entry. Creating Talkgroup Entries To create a Contacts entry for a Talkgroup: 1.
Managing Your Contacts Organize your Contacts entries by assigning them to Categories. Your phone has some already defined – General, Family, Friends, and Work. You can also create your own. To view your Categories: Press O > Contacts > Manage Contacts > View Categories. 䊳 To create your own custom Category: 1. 2. 3. 4. Press O > Contacts > Manage Contacts > Add Category. Enter the name of the new Category. Highlight Add Members and press O.
Erasing All Contacts To erase all the Contacts entries stored in your phone: 1. Press O > Contacts > Manage Contacts > Delete All Contacts. 2. Select Yes (left softkey). Viewing Memory Status To view how much memory you currently have available for new entries: 䊳 Press O > Contacts > Manage Contacts > Memory Status.
Using Your SIM Manager When you create a new entry in Contacts, that information is stored in your phone, not on your SIM card. If you decide to save it on your SIM card, you must use the SIM Manager to copy it there. The SIM Manager also allows you to copy from the SIM card to your phone. Tip: You can access SIM Manager from both the Contacts and Tools menu. Viewing Entries Stored in Your SIM Card To view entries stored in the SIM card: 1. Press O > Contacts > SIM Manager > Manage SIM. 2.
Note: To delete all the entries from the SIM Card, after selecting Options, choose Select > Select All. Copying Contacts Entries – Phone to SIM Card To copy entries from your phone to your SIM card: 1. Press O > Contacts > SIM Manager > Copy to SIM. 2. Highlight the entries you want to copy and press O after each selection. A checkmark appears next to each selected entry. 3. Select Copy (left softkey). 4. Select OK (left softkey). Note: Selecting a Group selects all its members.
While Copying... While attempting to copy information with your SIM Manager, you may encounter circumstances that prevent you from completing the task. Usually, your phone displays a message explaining what happened and screen prompts showing what to do next. When you copy a Contacts entry from your phone to your SIM card, the entry may not copy completely. For example, Contact classifications, such Mobile, Home or Work, may be different on your SIM Card.
Dialing Nextel Services Your Contacts contain entries for various Nextel services. To dial a service from your Contacts: 1. Press O > Contacts > Services. 2. Select Customer Solutions, Dir. Assistance, Account Info., Sprint Operator, or Voice Command. 3. Press s to place the call. To dial a service from standby mode using your keypad: 1. Dial the appropriate service number: 䡲 䡲 䡲 䡲 䡲 Customer Solutions – * 2. Dir. Assistance – 4 1 1. Account Info. – * 4. Sprint Operator – 0. Voice Command – *. 2.
Sec tion 2G Using the Phone’s Calendar and Tools In This Section ⽧ Using Your Phone’s Calendar ⽧ Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your appointments, schedules, and commitments. It takes productivity to a whole new level.
Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. Calendar & Tools Using Your Phone’s Calendar To add an event: 1. Press O > Tools > Calendar. 2. Using your navigation key, highlight the day to which you would like to add an event. Tip: To quickly go to a date, press Options (right softkey) and select Go To Date. 3. Press Options (right softkey), highlight Add, and then press O. 4. Enter the event title and press O. 5.
䡲 Scroll to a ringer and press O. 9. Press Save (left softkey) to save the event. Tip: To change your default event ringer type, from the standby screen, press O > Settings > Sounds > Ringer Type > Calendar and select a ringer. Event Alerts There are several ways your phone alerts you to scheduled events: 䢇 By playing the assigned ringer type. 䢇 By illuminating the backlight. 䢇 By flashing the external display.
To go to the Weekly Calendar view: 1. Press O > Tools > Calendar. 2. Press Options (right softkey). 3. Select Weekly. Calendar & Tools Changing to Weekly View Going to Today’s Date To go to today’s date: 1. Press O > Tools > Calendar. 2. Press Options (right softkey). 3. Select Go To Today. Erasing an Event To erase a day’s scheduled events: 1. Press O > Tools > Calendar. 2. Using your navigation key, highlight the day for the event and press O.
Erasing Old Events To delete events scheduled before a specific time and date: 1. Press O > Tools > Calendar > Options > Erase Old. 2. Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year. Erasing All Events To delete all scheduled events: 1. Press O > Calendar > Options > Erase All. 2. Select Yes (left softkey) or No (right softkey).
In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Calendar & Tools Using Your Phone’s Tools Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: 1. Press O > Tools > Alarm Clock. 2. Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5, and then press O. 3. To enable the alarm, verify that On is checked. 4.
Tip: To change your default alarm ringer type from the standby screen press O > Settings > Sounds > Ringer Type > Alarm and select a ringer. Using the Calculator Your phone comes with a built-in calculator. To use the calculator: 1. Press O > Tools > Calculator. 2. Enter numbers using your keypad. 䡲 䡲 䡲 䡲 Press the navigation key to enter operators (+ ÷ - ×) as indicated in the display. Press * to enter a decimal. Press # to make the number to the left of the cursor positive or negative.
Sec tion 2H Managing Voice Records Voice Records In This Section ⽧ Voice Records Your phone’s Voice Records feature allows you to make recordings right on your phone. This section includes easy-to-follow instructions on managing Voice Records.
Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items. Recording Voice Records To create a new Voice Record: 1. Press O > Voice Records. 2. Press Record (left softkey) and begin recording after the prompt. 3. To end the recording, press Stop (left softkey). If you want to review the recording, press Yes (left softkey). To record a conversation during a phone call: 1. Make or answer the call. 2.
Playing Voice Records To play the Voice Records you have recorded: and press O. 3. Use the navigation key to scroll to a recording. Tip: To make finding Voice Records easier, select Sort By (Name, Date, Size, or Type). Voice Records 1. Press O > Voice Records. 2. Press Options (right softkey), select Voice Records List, You can choose Play All (to play all the Voice Records) or Select Multiple (to play a several Voice Records consecutively). 4. Press Listen (left softkey) to play the Voice Record.
Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer, or delete a Voice Record: 1. Press O > Voice Records. 2. Press Options (right softkey), select Voice Records List, and press O. 3. Use the navigation key to scroll to the recording you want to work with. 4. Press Options (right softkey) and then choose Rename, Delete, or Set As (ringer). 5. Follow the prompts to complete your task.
Section 3 Service Features
Section 3A Service Features: The Basics In This Section ⽧ Using Voicemail ⽧ Using SMS Text Messaging ⽧ Using Caller ID ⽧ Responding to Call Waiting ⽧ Making a Three-Way Call ⽧ Using Call Forwarding ⽧ Voice Command Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your service. This section outlines your basic service features.
Setting Up Your Voicemail All unanswered phone calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you want to set up your voicemail and personal greeting as soon as your phone is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail” on page 4.
Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail, do one of the following: 䊳 With the phone closed, press .. 䊳 With the phone open, press e twice. Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone. To dial from your phone, you can either speed dial your voicemail or use the menu keys. To review your messages from your own phone, do one of the following: 䊳 Press and hold 1.
Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level. Service Features Voicemail Options To turn Expert Mode on or off: 1. Press and hold 1 to access your voicemail. (If your voicemail box contains any new or saved messages, press * to access the main voicemail menu.) 2.
Callback Return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail: 䊳 Press 8 after listening to a message. Voicemail-to-Voicemail Message You can record and send a voicemail message to other voicemail system users. To record and send a voicemail message: 1. From the main voicemail menu, press 2 to send a message. 2. Follow the voice prompts to send your voice message.
You can request confirmation that your voicemail message has been listened to when you send, forward, or reply to other voicemail system users. To mark your message receipt requested: 1. After you have recorded a message, press 1 to indicate Service Features Voicemail-to-Voicemail Receipt Request you are satisfied with the message you recorded. 2. Press 4 to mark receipt requested. 3. Press 1 to send your voicemail message.
Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure.
With SMS Text Messaging, you can send instant text messages from your phone to other messaging-ready phones – and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy. You can also customize your own preset messages (up to 160 characters) from your phone. Service Features Using SMS Text Messaging Composing SMS Text Messages To compose an SMS Text message: 1.
6. Review your message and press Send (left softkey). Accessing SMS Text Messages After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing O > Messaging > Text Messaging > Inbox. To reply to an SMS Text message: 1. While the message is open, select Reply (left softkey). 2. Compose your reply or use the preset messages.
Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. Service Features Using Caller ID To block your phone number from being displayed for a specific outgoing call: 1. Press * 6 7. 2. Enter the number you want to call. 3. Press s. To permanently block your number, call Nextel Customer Service.
Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: 1. Enter a number you wish to call and press s. 2. Once you have established the connection, press Options (right softkey), select 3-Way Call, and press O. 3. Enter the second number you wish to call and press s. 4.
Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. Service Features Using Call Forwarding To activate Call Forwarding: 1. Press * 7 2. 2. Enter the area code and phone number to which your future calls should be forwarded. 3. Press s. (You hear a tone that confirms the activation of Call Forwarding.) To deactivate Call Forwarding: 1. Press * 7 2 0. 2.
Voice Command Voice Command allows you to: 䢇 Store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. 䢇 Avoid having to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving. 䢇 Call anyone in your address book — even if you don’t remember their phone number. 䢇 Stop worrying about losing your Contacts. This advanced service is network-based, so if you switch or happen to lose your phone, you won’t lose your Contacts.
䢇 䢇 Use an Existing Address Book. Automatically merge address books from desktop software applications with Sprint SM Sync Services for no additional charge. Simply click on the “Click to synchronize” button within your Voice Command personal address book at www.talk.sprintpcs.com Use Voice Recordings. Simply dial * s and say, “Add name.” You will then be asked to say the name and number you want to add to your personal address book. Your address book can store up to 20 voice recorded names at once.
For more helpful hints on Voice Command, including a list of recognized commands and an interactive tutorial, visit www.talk.sprintpcs.com. Accessing Information Using Voice Command To access information using Voice Command: 1. Press * s. 2. Say “Call the Web” and choose from a listing of information categories like news, weather, and sports. — or — Simply say “Call news room,” “Call the weather,” “Call Sports Central,” etc.
Sec tion 3B Data Services Data Services In This Section ⽧ Data Services Applications ⽧ Getting Started ⽧ Downloading Premium Services Content ⽧ Exploring the Web ⽧ Data Services FAQs Data services offers easy and amazing features you will really use. These features – including messaging, games, applications, downloadable ringers and screen savers, and portable Web access – let you have fun, stay in touch, and stay informed no matter where you go on the Nationwide Sprint PCS Network.
Data Services Applications Here is a brief list of the applications available through your phone. For more information, please visit www.nextel.com. Games – Play exciting games with full-color graphics, sound, and vibration. Choose from over hundreds of games to play anytime. Ringers – Personalize your phone by downloading and assigning different ringers to numbers in your Contacts.
Getting Started Your User Name When you buy a phone and sign up for service, you're automatically assigned a user name, which is typically based on your name and a number, followed by “@sprint.com.” (For example, the third John Smith to sign up for data services might have jsmith003@sprint.com as his user name.) Data Services With your phone and Nextel service from Sprint, you are ready to start enjoying the advantages of data services.
If you have activated Net Guard, you are prompted to confirm the connection. See “Net Guard” on page 98 for more information. If you had a previous data connection, the last page you visited is displayed when you start your browser. Though the browser is open, you are not currently in an active data session—that is, no data is being sent or received. As soon as you navigate to another page, the active session begins.
To use softkeys: 䊳 Scrolling As with other parts of your phone's menu, you'll have to scroll up and down to see everything on some Web sites. Data Services Press the button directly below the softkey you want to use. (If an additional pop-up menu appears when you press the softkey button, select the menu items using your keypad [if they’re numbered] or by highlighting the option and pressing O.) To scroll line by line through Web sites: 䊳 Press the navigation key up and down.
Going Back To go back one page: Press c on your phone. 䊳 Note: The c is also used for deleting text (like a BACKSPACE key) when you are entering text. Going Home To return to the home page from any other Web page: 䊳 166 Press and hold c. — or — Highlight Sprint Home and press Go (left softkey).
Downloading Premium Services Content Accessing the Download Menus Data Services With data services and your new phone, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below. To access the download menus: 1. Press O > My Content. 2.
entering “goo” returns “Good Ol’ Boy,” “The Good, the Bad, and the Ugly,” and “Goofy - Club.”) Downloading an Item Once you’ve selected an item you wish to download, highlight it and press O or press OK (left softkey). You will see a summary page for the item including its title, the vendor, the download detail, the file size, the cost, licensing information and Terms of Use. To download a selected item: 1. From the information page, select Buy. (The item downloads automatically.
Using My Content Manager My Content Manager is a storage area on the Nationwide Sprint PCS Network that is assigned specifically to your account. It allows you to store all of your Premium Service downloadable files. The files remain in My Content Manager until their license terms have expired – even after you have downloaded the content to your phone. This provides you with a convenient place to access information about your downloaded files without having to store the information in your phone’s memory.
3. Select an option to continue: 䡲 䡲 䡲 䡲 䡲 Select Use/Run/View to assign the downloaded item (or to launch, in the case of a game or application). Your Sprint data session ends and you are redirected to the appropriate phone menu screen. Select Set as to assign a ringer or screen saver to a phone function. Select Settings to configure downloaded games or applications. Select Shop to browse for other items to download. Press e to quit the browser and return to standby mode.
Exploring the Web In addition to the features already covered in this section, the home page offers access to these colorful, graphically rich Web categories, including News, Weather, Entertainment, Sports, Money, and Portals, as well as useful management options including My Account and Find It. Many sites are available under more than one menu — choose the one that's most convenient for you.
䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 172 Forward. Returns you to a previously viewed page (after having used c). Mark this Page. Allows you to bookmark the current site. (See “Creating a Bookmark” on page 173.) View Bookmarks. Allows you to access bookmarked sites and manage your bookmarks. Search. Launches a search. Send page to. Allows you to send the current URL as a text message. Go To URL. Allows you to navigate directly to a Web site by entering its URL (Web site address). View History.
䡲 䡲 Creating a Bookmark Bookmarks allow you to store the address of your favorite Web sites for easy access at a later time. Data Services 䡲 Cookies. Deletes the “cookies” that Web sites have stored in browser memory. Title Tag. Allows you to display each site’s title information (when this is turned On). Send Referrer. Allows you to send referrer information to sites you visit (when this is turned On). To create a bookmark: 1. Go to the Web page you want to mark. 2.
Accessing a Bookmark To access a bookmark: 1. Press the right softkey to open the browser menu. 2. Select View Bookmarks. 3. Scroll to highlight the bookmark you’d like to access and press O to go to the Web site (or press the number corresponding to the bookmark you wish to access). Deleting a Bookmark To delete a bookmark: 1. Press the right softkey to open the browser menu. 2. Select View Bookmarks. 3. Scroll to highlight the bookmark you’d like to delete and press Options (right softkey). 4.
Reloading a Web Page To reload (refresh) a Web page: 1. Press the right softkey to open the browser menu. 2. Select Refresh this page. (The browser reloads the Restarting the Web Browser If the Web browser appears to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser. Data Services current Web page.) To restart the Web browser: 1. Press the right softkey to open the browser menu. 2. Select Restart Browser.
Data Services FAQs How will I know when my phone is ready for data services? Your user name (for example, bsmith001@sprint.com) will be displayed when you access O > Settings > Phone Info > My Phone Numbers. How do I sign in for the first time? You are automatically signed in to access data services when you turn on your phone. How do I know when my phone is connected to data services? Your phone automatically connects when data service is used or an incoming message arrives.
Section 3B: Data Services Data Services Can I sign out of data services? You can sign out without turning off your phone; however, you will not be able to browse the Web or use other data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services. You may sign in again at any time. To sign out, go to Settings > PCS Vision > PCS Vision > Disable in your phone’s menu.
178 Section 3B: Data Services
Section 4 Safety and Warranty Information
Section 4A Important Safety Information In This Section ⽧ General Precautions ⽧ Safety and General Information ⽧ Hearing Aid Compatibility With Mobile Phones ⽧ Battery Tips ⽧ Specific Absorption Rate Data ⽧ Owner’s Record ⽧ Phone Guide Proprietary Notice ⽧ Information From the World Health Organization ⽧ Product Registration ⽧ Export Law Assurances ⽧ Wireless: The New Recyclable ⽧ Smart Practices While Driving ⽧ Declaration of Conformity This phone guide contains important operati
General Precautions Note: For the best care of your phone, only authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty. Section 4A: Important Safety Information Important Safety Information There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. 䢇 Hold the phone with the antenna raised, fully-extended, and over your shoulder. 䢇 Try not to hold, bend, or twist the phone’s antenna.
Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using 1 your mobile device. AgION® Antimicrobial — Built-in Protection for Your Phone Motorola has incorporated AgION antimicrobial into the painted surfaces of your phone to help provide protection against a broad range of product damaging mold and mildew to help resist odor.
1 Benefits of AgION 䢇 䢇 䢇 䢇 䢇 䢇 AgION antimicrobial technology helps provide protection against product damaging microbes on the painted surfaces of the phone. AgION antimicrobial is effective in protecting the product against a broad spectrum of microbes. AgION helps inhibit the ability of microbes to grow and spread on the painted surfaces of the phone. The active ingredient helps break down enzymes in the microbe, inhibiting its ability to reproduce and spread on the painted surfaces of the phone.
Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits. Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at www.motorola.com.
䢇 䢇 䢇 Should use the ear opposite the implantable medical device to minimize the potential for interference; Should turn the phone OFF immediately if there is any reason to suspect that the interference is taking place. Should read and follow the directions from the manufacturer of the implantable medical device. If you have any questions about using your wireless phone with such a device, consult your health care provider. For more information, see www.fcc.cellphones.gov.
where the air contains chemicals or particles, such as grain, dust, or metal powders. When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire. Damaged Products If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center.
Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol 032374o 032376o 032375o Definition Important safety information follows. Do not dispose of your battery or mobile device in a fire. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Do not throw your battery or mobile device in the trash. Li Ion BATT 032378o Your mobile device contains an internal lithium ion battery.
Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your mobile device.
Hearing Aid Compatibility With Mobile Phones A number of Sprint Nextel phones have been tested for hearing aid compatibility. When some wireless phones are used with certain hearing aids, users may detect a noise which can interfere with the effectiveness of the hearing aid. Some hearing aids are more “immune” than others to this interference noise, and phones can also vary in the amount of interference noise they may generate. ANSI standard C63.
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid's telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the “better” or higher of the two ratings.) On those models with a telecoil mode setting, this rating is determined only with the phone so set. For setting instructions, see “Features for the Hearing Impaired” in the section entitled “Advanced Calling Features”. Note that not all hearing aids have telecoils in them.
Battery Tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. 䢇 Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. 䢇 New batteries or batteries stored for a long time may take more time to charge. 䢇 When charging your battery, keep it near room temperature. 䢇 When storing your battery, keep it uncharged in a cool, dark, dry place.
Specific Absorption Rate Data Important Safety Information This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities.
The highest SAR value for this model phone when tested for use at the ear is 1.24 W/kg, and when worn on the body, as described in this user guide, is 1.14 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and 1 regulatory requirements). While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure.
Product Registration Online Product Registration: http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records.
Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. Wireless: The New Recyclable Your wireless phone can be recycled.
California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.” There is no special handling required by consumer.
Smart Practices While Driving SM Drive Safe, Call Smart Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Contact www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and data— almost anywhere, anytime, wherever wireless service is available and safe conditions allow.
䢇 䢇 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.
Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: ic502 Model Number: H90XAH9JR7AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules.
Per FCC Rule Part 15.21, changes or modifications not expressly approved by Motorola could void the user's authority to operate this product. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 䢇 Reorient or relocate the receiving antenna. 䢇 Increase the separation between the equipment and receiver.
Sec tion 4B Manufacturer’s Warranty In This Section ⽧ Motorola Limited Warranty for the United States and Canada ⽧ Service and Repairs Your phone has been designed to provide you with reliable, worryfree service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your phone, please visit www.nextel.com or Nextel Customer Service at 1-800-639-6111.
Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
Products Covered Length of Coverage Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Consumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced.
Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication Services.
What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled.
What Other Limitations Are There? Section 4B: Manufacturer’s Warranty Warranty ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5580 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Index A Abbreviated Dialing 42 Accessories 28 Charger 28 Holster 28 Li-Ion Battery 28 Airplane Mode 79 Alarm Clock 139 Auto-Answer Mode 83 B Backlight 73 Battery 17–21 Capacity 17 Care 21 Charging 19 Installing 18 Removing 19 Tips 192 Bookmarks Accessing 174 Creating 173 Deleting 174 Browser Menu 171 Index Index C Calculator 140 Calendar 135–138 Call Alerts 63 Answer 64 Dismissing 64 Sending 63 Viewing 64 Call Answer Mode 82 Call Forwarding 157 Call Guard 103 Call History 105–114 Erasing 114 Making a Ca
Contacts 115–133 Adding a Phone Number 120 Adding an Entry 120 Categories 128 Creating An Entry 120 Date 123 Distribution Lists 123 Editing an Entry 124 Email Address 119, 122 Entry Consists Of 116 Erasing 97, 129 Filtering 119 Finding Entries 118 Finding Names 118 Importing from SIM Card 131 Memory Status 129 Picture 121 Ringer 121 Saving a Number 40 Services 133 Speed Dial Numbers 118, 121 Talkgroup 127 Walkie-Talkie Groups 125 Web Address 122 D Data Roam Guard 104 Data Services 161–177 Applications 162 D
Navigating 26 Selecting 26 Style 74 Messaging Displaying Pop-up Messages 77 Setting Alerts 77 My Content Manager 169 Erasing 97 N Nextel Customer Service 6 R Ringer Types 69 Roaming 99–103 Setting Roam Mode 102 S Safety Choking 188 Driving 198 Glass 188 medical devices 185 Precautions 181 Recyclable 196 Seizures/Blackouts 189 Screensaver 75 Security 87–98 Send via WLK-TLK 47 Send Contact Information 48 Send Own Info 48 Setup 48 Sharing Groups 52 Service 411 7 Account Passwords 5 Activation 3 Automated Invo
Silence All 71 SIM Card Copying 131 Importing Contacts 131 Inserting 15 Locating 14 PIN 89 Removing 16 Security 89 SIM Manager 130 SMS Text Messaging 153 Composing 153 Preset Messages 154 Special Numbers 93 Speed Dialing 43 Sprint 411 7 Status Indicators 24 Status Light 72 T Talkgroup 54 Join 55 Text Greeting 72 Three-Way Calling 156 TTY Use 80 U Unlocking Your Phone 92 V Voice Command 158–160 Address Book 158 Making a Call 159 Voice Records 141–143 Playing 143 Recording 142 Settings 143 Voicemail 212 Inde
