Installation Guide

16 1-800-732-0144
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freQUentLy aSKeD QUeStIonS
Is the static stimulation safe for my dog? WhileContinuousand/or Momentary staticstimulationmaybeunpleasant,
itisharmlesstoyourdog.Electronictrainingdevicesrequireinteractionand
trainingfromtheownertoachievedesiredresults.
How old does a dog have to be before using
the SportHunter
®
825?
Yourdogshouldbeabletolearnbasicobediencecommandssuchas“Sit”or
“Stay.”TheCollarReceivermaybetoolargefordogsunder8pounds.
Once my dog is trained and has been obeying
my commands, will my dog have to continue
to wear the Collar Receiver?
Your dog may need to wear the Collar Receiver from time to time for
reinforcement. Also, many hunters keep the Collar Receiver on their dogs
whilehuntingformaximumcontrol.
Is the Collar Receiver waterproof? Yes.Iftherechargeablebatterypackeverneedstobereplaced,makesurethe
o-ringando-ringgroovearefreefromdirtanddebris.
Can my Collar Receiver be used around salt
water?
Yes.However,iftheCollarReceiverisusedinoraroundsaltwater,itshould
berinsedwithfreshwaterfollowingeachuse.
Can I use the SportHunter 825 with more than
one dog?
Yes. The SportHunter 825 is expandable to a maximum of three dogs.
SportDOG
™
Add-A-Dog
®
CollarReceiversmustbepurchased.Pleasereferto
thebackcoverforalistofcompatibleCollarReceivers.
Can I use the SportHunter 825 on aggressive
dogs?
Wedonotrecommendanyofourproductstobeusedonaggressivedogs.
Werecommendyoucontactyourlocalveterinarianorprofessionaltrainerto
determineifyourdogmightbeaggressive.
Will I get exactly 1/2 mile of range with the
SportHunter 825?
TherangeyougetwithyourSportHunter825willvaryaccordingtoterrain,
weather, and vegetation as well astransmission from other radio devices.
Togetthemaximumamountofrange,pleaserefertothe“HowtheSystem
Works”sectionofthisguide.
How long can I continuously deliver static
stimulation to my dog?
The maximum amount of time you can press the Continuous Stimulation
Buttonanddeliverstaticstimulationtoyourdogcontinuouslyis10seconds.
After10seconds,theRemoteTransmitterwill“time-out”for5seconds.The
ContinuousStimulationButtonmustbereleasedandpressedagain.
What do I do if my dog’s neck becomes red
and irritated?
This condition is due to the Contact Points irritating the skin. Discontinue
useoftheCollarReceiverforafewdays.Iftheconditionpersistsbeyond48
hours,seeyourveterinarian. Once theskinreturnstonormal,resumeuse,
andmonitortheskinconditionclosely.
The Intensity Dial seems difficult to rotate. Is
this normal?
Yes.Thispreventsaccidentalchangesinintensityandencouragesanoptimal
waterproofseal. The knob will “break in” and be slightly easier to turnas
youuseit.
Can I attach a leash to the SportHunter 825? DONOTattachaleashtotheSportHunter825.Youmayputaseparatenon-
metalliccollaronyourdog’sneckandattachaleash.Besuretheextracollar
doesnotinterferewiththeContactPoints.
Can I program my SportHunter 825 to work
with my other SportDOG Brand
®
systems?
Yes.Youcanprogram yourSportHunter825toworkwith SD-425,SD-425S,
SD-425CAMO,SD-1225,SD-1825,SD-1825CAMO,SD-1875,SD-2525,
SD-3225,SD-1225E,SD-1825E,orSD-1875Esystems.Becauseitoperatesata
differentfrequencyitisnotbackwardscompatiblewithanyotherSportDOG
Brandsystem.
My Remote Transmitter is sending a signal to
more than one Collar Receiver unintentionally;
what should I do?
Intherareeventthisoccurs,youcanchangeyourRemoteTransmitter’sID
Code(seeChangeIDCodesonpage14)tosolvethis.
troUBLeSHootInG
The answers to these questions should helpyou solve anyproblem you have withthis system. If theydo
not,pleasecontacttheCustomerCareCenterat1-800-732-0144,visitourwebsiteatwww.sportdog.com,or
viewwww.youtube.com/sportdogbrandforsupportvideos.
My dog is not responding when I press
a button.
• ChecktoseeiftheCollarReceiverhasbeenturnedonandthe
 IndicatorLightisashing.
• If your range has reduced from the rst time you have used
 it,pleasechecktoseeifthebatteryislowineithertheRemote
 TransmitterorCollarReceiver.
• Many factors can impact the range you have with the
 SportHunter 825. For a list of these factors, please refer to
 “HowtheSystemWorks.”
• You can verify the Collar Receiver is delivering stimulation to
 your dog by placing thetest light, enclosedin your kit,on the
 Collar Receiver. Please refer to the “Test Light Instructions”
 sectionfordetails.
• Increase the Intensity Dial. Refer to “Find the Best Intensity
 LevelforYourDog”formoreinformation.
• IncreasetheStimulationRange.Referto“ChangingStimulation
 Ranges”formoreinformation.
• Make sure the Collar Receiver’s Contact Points are placed
 snuglyagainstyourdog’sskin.Referto“FittheCollarReceiver”
 formoreinformation.
• You may need to switch to the longer Contact Points included
 withyoursystemortrimthehairbeneaththeContactPoints.
• If you notice your operating time dropping to about half the
 originaltime,yourCollarReceiverbatteryneedstobereplaced.
 ContacttheCustomerCareCentertopurchaseanewone.
The Collar Receiver will not turn on. • MakesuretheCollarReceiverhasbeencharged.TheCollar
 Receiverwillchargein2hours.
The Collar Receiver is not responding
to the Remote Transmitter.
• MakesuretheRemoteTransmitterhasbeencharged.The
RemoteTransmitterwillchargein2hours.
• VerifytheCollarReceiverhasbeenturnedonandtheIndicator
 Lightisashing.Referto“TurningtheCollarReceiverOnandOff.”
• Referto“MatchtheCollarReceiverandRemoteTransmitter.”