Installation Guide

16 1-800-732-0144
WWW.SPORTDOG.COM 17
freQUentLy aSKeD QUeStIonS
Is the stimulation safe for my dog? While Continuous and/or Momentary stimulation may be unpleasant, it is
harmless to your dog. Electronic training devices require interaction and
trainingfromtheownertoachievedesiredresults.
How old does a dog have to be before using
the FieldTrainer
®
425 or 425S?
Yourdogshouldbeabletolearnbasicobediencecommandssuchas“Sit”or
“Stay.”TheCollarReceivermaybetoolargefordogsunder8pounds.
Once my dog is trained and has been obeying
my commands, will my dog have to continue
to wear the Collar Receiver?
Your dog may need to wear the Collar Receiver from time to time for
reinforcement. Also, many hunters keep the Collar Receiver on their dogs
whilehuntingformaximumcontrol.
Is the Collar Receiver waterproof? Yes.Iftherechargeablebatterypackeverneedstobereplaced,makesurethe
o-ringando-ringgroovearefreefromdirtanddebris.
Can my Collar Receiver be used around salt
water?
Yes.However,iftheCollarReceiverisusedinoraroundsaltwater,itshould
berinsedwithfreshwaterfollowingeachuse.
Can I use the FieldTrainer 425 or 425S with
more than one dog?
Yes.The FieldTrainer 425and 425S areexpandable to amaximum of three
dogs.SportDOG
™
Add-A-Dog
®
CollarReceiversmustbepurchased.Please
refertothebackcoverforalistofcompatibleCollarReceivers.
Can I use the FieldTrainer 425 or 425S on
aggressive dogs?
Wedonotrecommendanyofourproductstobeusedonaggressivedogs.
Werecommendyoucontactyourlocalveterinarianorprofessionaltrainerto
determineifyourdogmightbeaggressive.
Will I get exactly 500 yards of range with the
FieldTrainer 425 or 425S?
TherangeyougetwithyourFieldTrainer425or425Swillvaryaccordingto
terrain, weather, and vegetation as well as transmission from other radio
devices.Togetthemaximumamountofrange,pleaserefertothe“Howthe
SystemWorks”sectionofthisguide.
How long can I continuously deliver
stimulation to my dog?
The maximum amount of time you can press the Continuous Stimulation
Buttonanddeliverstimulationtoyourdogcontinuouslyis10seconds.After
10 seconds, the Remote Transmitter will “time-out,” and the Continuous
StimulationButtonmustbereleasedandpressedagain.
What do I do if my dog’s neck becomes red
and irritated?
This condition is due to the Contact Points irritating the skin. Discontinue
useoftheCollarReceiverforafewdays.Iftheconditionpersistsbeyond48
hours,seeyourveterinarian. Once theskinreturnstonormal,resumeuse,
andmonitortheskinconditionclosely.
The Intensity Dial seems difficult to rotate. Is
this normal?
Yes.Thispreventsaccidentalchangesinintensityandencouragesanoptimal
waterproofseal. The knob will “break in” and be slightly easier to turnas
youuseit.
Can I attach a leash to the FieldTrainer 425
or 425S?
DONOTattachaleashtotheFieldTrainer425or425S.Youmayputaseparate
non-metalliccollaronyourdog’sneckandattachaleash.Besuretheextra
collardoesnotinterferewiththeContactPoints.
Can I program my FieldTrainer 425 or 425S
to work with my other SportDOG Brand
®
systems?
Yes. You can program your FieldTrainer 425 or 425S to work with
SD-425CAMO,SD-825,SD-1225,SD-1825,SD-1825CAMO,SD-1875,SD-2525,
SD-3225,SD-1225E,SD-1825E, orSD-1875Esystems.Becausetheyoperate
atadifferentfrequencytheyarenotbackwardscompatiblewithanyother
SportDOGBrandsystem.
My Remote Transmitter is sending a signal to
more than one Collar Receiver unintentionally;
what should I do?
Intherareeventthisoccurs,youcanchangeyourRemoteTransmitter’sID
Code(seeChangeIDCodesonpage14)tosolvethis.
troUBLeSHootInG
The answers to these questions should helpyou solve anyproblem you have withthis system. If theydo
not,pleasecontacttheCustomerCareCenterat1-800-732-0144,visitourwebsiteatwww.sportdog.com,or
viewwww.youtube.com/sportdogbrandforsupportvideos.
My dog is not responding when I press
a button.
• ChecktoseeiftheCollarReceiverhasbeenturnedonandthe
 IndicatorLightisashing.
• If your range has reduced from the rst time you have used
 it,pleasechecktoseeifthebatteryislowineithertheRemote
 TransmitterorCollarReceiver.
• Many factors can impact the range you have with the
 FieldTrainer
®
425or425S.Foralistofthesefactors,pleasereferto
 “HowtheSystemWorks.”
• You can verify the Collar Receiver is delivering stimulation to
 your dog by placing thetest light, enclosedin your kit,on the
 Collar Receiver. Please refer to the “Test Light Instructions”
 sectionfordetails.
• Increase the Intensity Dial. Refer to “Find the Best Intensity
 LevelforYourDog”formoreinformation.
• IncreasetheStimulationRange.Referto“ChangingStimulation
 Ranges”formoreinformation.
• Make sure the Collar Receiver’s Contact Points are placed
 snuglyagainstyourdog’sskin.Referto“FittheCollarReceiver”
 formoreinformation.
• You may need to switch to the longer Contact Points included
 withyoursystemortrimthehairbeneaththeContactPoints.
• If you notice your operating time dropping to about half the
 originaltime,yourCollarReceiverbatteryneedstobereplaced.
 ContacttheCustomerCareCentertopurchaseanewone.
The Collar Receiver will not turn on. • MakesuretheCollarReceiverhasbeencharged.TheCollar
 Receiverwillchargein2hours.
The Collar Receiver is not responding
to the Remote Transmitter.
• MakesuretheRemoteTransmitterhasbeencharged.The
RemoteTransmitterwillchargein2hours.
• VerifytheCollarReceiverhasbeenturnedonandtheIndicator
 Lightisashing.Referto“TurningtheCollarReceiverOnandOff.”
• Referto“MatchtheCollarReceiverandRemoteTransmitter.”
400-1511.indd 16-17 8/23/12 8:52 AM