User Manual
Table Of Contents
- 1: Introduction/Overview
- 1.1 Documentation notes
- 1.2 Important safety note
- 1.3 Product introduction
- 1.4 General product handling and operation
- 1.4.1 Protection from water and dust ingress
- 1.4.2 Powering on/off and sleep mode
- 1.4.3 Attaching, detaching, and handling modules
- 1.4.4 Attaching the strap
- 1.4.5 About the touchscreen display
- 1.4.6 Selecting the active interface
- 1.4.7 Running a function or test
- 1.4.8 Repeating a function or test
- 1.4.9 Screen title bar buttons/icons
- 1.4.10 Capturing a screen image (screenshot)
- 1.4.11 Stopping a test
- 1.4.12 Saving results
- 1.4.13 Maximum test duration for continuous tests
- 1.4.14 Interpreting results
- 1.4.15 Important MoCA module compatibility note
- 1.5 Remote control of the unit
- 1.6 Licensed feature details
- 1.7 Maintenance
- 1.8 FTP information
- 1.9 Technical support
- 2: Wi-Fi Testing Menu
- 3: 10/100/1G Testing Menu
- 4: System Menu
- 4.1 Record Manager
- 4.2 Admin Port
- 4.3 Set Date and Time
- 4.4 Sync with PC
- 4.5 Version Info
- 4.6 Battery Status
- 4.7 Download IPTV Channel Guide
- 4.8 Cal Touchscreen
- 4.9 Licensed Options
- 4.10 Update Firmware
- 4.11 System/Module Settings
- 4.11.1 System/Module Settings > Base Unit
- 4.11.2 System/Module Settings > RF Video Module
- 4.11.3 System/Module Settings > ADSL/VDSL2 Module
- 4.11.4 System/Module Settings > Combined Module Default
- 4.11.5 System/Module Settings > MoCA Module
- 4.11.6 System/Module Settings > DOCSIS Module
- 4.11.7 System/Module Settings > CSM Module
- 4.11.8 System/Module Settings > MoCA-RF Module
- 4.11.9 System/Module Settings > Wi-Fi
- 4.12 Taskforce
- 4.13 Signature Capture
- 4.14 Language Selection
- 4.15 Help and Support
- 5: IP and Video Testing
- 5.1 IP Network Setup
- 5.2 Connection Info
- 5.3 Ping
- 5.4 Traceroute
- 5.5 Web Browser
- 5.6 Packet Loss Test
- 5.7 Throughput
- 5.8 Speedtest
- 5.9 IP Video testing
- 5.9.1 Video QoS (Quality of Service)
- 5.9.2 Change Channel
- 5.9.3 Channel Guide Settings
- 6: Specifications
Tech-X Flex
®
(P5) Verizon Base Unit User Guide Rev B PRELIMINARY 3/20/2014
2-9
Intro
Wi-Fi
10/100
System
IP/Video
Specs
• For wireless B, G, and N networks, the scope of testing does not require a full connection; therefore
only an SSID is required.
• For wireless AC networks, a full connection is required to complete all tests; therefore the full set of
connection parameters are required (see Setup - Connect (Wi-Fi Setup) on page 2-6).
The testing involves the following stages and produces a running status of events in a Log tab:
1. Signal strength and quality measurements (all networks) - The test reports strength and quality
measurements. For more information on these values, see Wi-Fi Setup > Details on page 2-10.
2. Network connection and IP address configuration (Wireless AC only) - If the unit is not currently
connected to the specified network, a connection attempt is made. A valid connection is required to
complete the remainder of the stages. The IP address configuration uses DHCP.
3. Packet Loss Test (Wireless AC only) - The unit runs a standard Packet Loss Test for a duration
specified in the Wi-Fi thresholds area (see System/Module Settings > Wi-Fi > View/Edit Thresholds
on page 4-16). The test automatically targets the default gateway as returned from the DHCP
request, expected to be the residential router or BHR. For general information on the Packet Loss
Test, see Packet Loss Test on page 5-8.
4. Speedtest (Wireless AC only) - The unit runs a standard Speedtest using the destination region
specified in the Wi-Fi thresholds area (see System/Module Settings > Wi-Fi > View/Edit Thresholds
on page 4-16). For general information on the Speedtest, see Speedtest on page 5-13.
5. Summary (all networks) - When the test finishes, it presents a general summary, including an
overall evaluation of the network labeled Wi-Fi network. If any stage has produced a failed result,
the entire test receives an evaluation of FAIL. If any stage has produced a marginal result but no
stages failed, the network receives an evaluation of MARGINAL.
Most of the results produced by the test are evaluated against configured thresholds and
colored/annotated appropriately (see System/Module Settings > Wi-Fi > View/Edit Thresholds on
page 4-16). In the Log tab, stages are marked using colored icons according to thresholds that were
evaluated during the process. A single failed or marginal evaluation causes the respective stage to be
marked as such, with a failure taking precedence. Likewise, individual results in the Details tab are
colored as appropriate. Note that a failure does not mean that the testing process could not complete,
only that a threshold was violated.
NOTE: All results are saved automatically and uploaded whenever an IP connection becomes
available, perhaps as a part of this testing (see About automatic result file upload on page 4-2).