User Manual
Table Of Contents
- 1: Introduction/Overview
- 1.1 Documentation notes
- 1.2 Important safety note
- 1.3 Product introduction
- 1.4 General product handling and operation
- 1.4.1 Protection from water and dust ingress
- 1.4.2 Powering on/off and sleep mode
- 1.4.3 Attaching, detaching, and handling modules
- 1.4.4 Attaching the strap
- 1.4.5 About the touchscreen display
- 1.4.6 Selecting the active interface
- 1.4.7 Running a function or test
- 1.4.8 Repeating a function or test
- 1.4.9 Screen title bar buttons/icons
- 1.4.10 Capturing a screen image (screenshot)
- 1.4.11 Stopping a test
- 1.4.12 Saving results
- 1.4.13 Maximum test duration for continuous tests
- 1.4.14 Interpreting results
- 1.4.15 Important MoCA module compatibility note
- 1.5 Remote control of the unit
- 1.6 Licensed feature details
- 1.7 Maintenance
- 1.8 FTP information
- 1.9 Technical support
- 2: Wi-Fi Testing Menu
- 3: 10/100/1G Testing Menu
- 4: System Menu
- 4.1 Record Manager
- 4.2 Admin Port
- 4.3 Set Date and Time
- 4.4 Sync with PC
- 4.5 Version Info
- 4.6 Battery Status
- 4.7 Download IPTV Channel Guide
- 4.8 Cal Touchscreen
- 4.9 Licensed Options
- 4.10 Update Firmware
- 4.11 System/Module Settings
- 4.11.1 System/Module Settings > Base Unit
- 4.11.2 System/Module Settings > RF Video Module
- 4.11.3 System/Module Settings > ADSL/VDSL2 Module
- 4.11.4 System/Module Settings > Combined Module Default
- 4.11.5 System/Module Settings > MoCA Module
- 4.11.6 System/Module Settings > DOCSIS Module
- 4.11.7 System/Module Settings > CSM Module
- 4.11.8 System/Module Settings > MoCA-RF Module
- 4.11.9 System/Module Settings > Wi-Fi
- 4.12 Taskforce
- 4.13 Signature Capture
- 4.14 Language Selection
- 4.15 Help and Support
- 5: IP and Video Testing
- 5.1 IP Network Setup
- 5.2 Connection Info
- 5.3 Ping
- 5.4 Traceroute
- 5.5 Web Browser
- 5.6 Packet Loss Test
- 5.7 Throughput
- 5.8 Speedtest
- 5.9 IP Video testing
- 5.9.1 Video QoS (Quality of Service)
- 5.9.2 Change Channel
- 5.9.3 Channel Guide Settings
- 6: Specifications
Tech-X Flex
®
(P5) Verizon Base Unit User Guide Rev B PRELIMINARY 3/20/2014
1-35
Intro
Wi-Fi
10/100
System
IP/Video
Specs
Figure 1-23 Enable WAN Remote Control results screen
Note the following:
• If this function fails, the router may not support UPnP management or it may have been
configured in a manner that prevents the unit from performing the necessary tasks. Router
administration is beyond the scope of this document. If you continue to have trouble, consult the
router documentation and/or a network specialist.
• In rare cases, this function will pass but report an address of 0.0.0.0. Again, certain router
configurations may cause this behavior. If you already know or can determine a valid WAN side
address, VNC control may still be possible.
• Following the router configuration, the unit attempts a test connection with the WAN interface,
using the newly-configured path. If the test is successful, it reports Pass for WAN-side
Loopback, which generally indicates that the path from the interface to the unit is good.
Otherwise, it reports Fail; however, note that hardware limitations and/or other anomalies may
obstruct the test and that the path may still be good. In other words, a result of Fail does not
necessarily indicate a problem and you should always attempt the VNC session anyway.
5. Forward the IP address and port to the remote VNC user, who must then launch a VNC session with
those parameters (see Initiating a VNC connection on the client on page 1-36).
6. When the VNC session is complete, select System > Admin Port > WAN Remote Control >
Disable WAN Remote Control to restore the router to its original configuration.
Additional technical details
This remote control functionality is based on port-forwarding technology that is typically supported by
residential routers. In summary, a router can be configured to accept packets at its public WAN address
using a specific port, then translate to a different port and forward the packets to a specific (non-public)
host on the LAN. In this manner, standard firewalls can remain in place, with a path for very specific
traffic to reach a specific LAN host.