User's Manual Part 2

Nomad User’s Manual Chapter 8 Analyzing the Results
Copyright © Spirent Communications, Inc. 2013 103
8.10 Troubleshooting Incomplete Data
On occasion, Nomad may be unsuccessful in merging the uplink and downlink data from a test
session into a unified log file for report generation. Such files will appear on the Data
Incomplete tab at the conclusion of a test (successfully merged files appear on the Data
Complete tab).
Figure 8-36 - Incomplete Session Files
Files on the Incomplete tab contain an icon signifying each problematic channel:
The half-circle icon indicates that Nomad does not have access to all of the data
required to merge this file. This might appear if no calls were started for a channel
during a test. This might also appear in the case of a Remote Unit test where Nomad
can access the locally collected data but not the remotely collected data.
The yellow triangle icon indicates that an error has occurred during data collection
preventing Nomad from merging the uplink and downlink data associated with this test
case. The most common reason for this error is lack of internet connectivity at merge
time. Another likely cause is the incorrect entry of the Phone Number Settings in the
Session dialog on the Test Setup Tab (see Section 5.2.2).