User's Manual Part 2

Tech-X Flex User Guide - Firmware v06.50 Tech-X Flex
®
(NG2)
7-4
Intro
Overview
Wi-Fi
Ethernet
System
IP/Video
MoCA
RF
Specs
7.3 Join MoCA Network (Single-ended testing details)
(Select MoCA-RF > MoCA > Join MoCA Network)
This command initializes the MoCA hardware and begins the process of joining the MoCA network on the
specified frequency. If this command is successful, the unit has been properly admitted by the network
coordinator (NC) and is prepared to conduct testing on the network.
A single-ended setup allows the unit to operate on the network similar to any other single-channel MoCA
device, such as an STB. The unit can be assigned an IP address, then send and receive traffic to and
from other devices, as well as to and from the internet if connectivity is available.
NOTE: The MoCA specifications allow five minutes for a MoCA network to stabilize and reach optimal
performance. While the unit may not require a full five minutes to synchronize, the network may
not be immediately ready for optimal testing.
When attempting to join a network, it is important that you specify the correct frequency that corresponds
to the desired MoCA channel, especially if a WAN and a LAN coexist on the same cable (see Example
TVs work OK, but
a wired Ethernet-
connected
computer in the
house is slow or
cannot connect
In this case, the MoCA/Ethernet bridge device or the computer itself may be
cause. The first troubleshooting step is normally to replace the bridge device with
the unit, configured to act as a bridge (see Figure 7-16 on page 7-23). If the
computer operates properly afterwards, the bridge device is the problem,
otherwise something is wrong with the computer or the cable that connects it to
the bridge.
Note that a misconfiguration of the bridge device can prevent it from operating
correctly, such as improper MoCA channel and/or security information. To verify
the MoCA channel information, the unit can be connected directly to the bridge
device, then a single-ended MoCA synchronization performed to determine the
channel in use.
The MoCA
network appears
OK (that is,
devices can
synchronize), but
no IP-based
services are
working
If the network uses DHCP to assign IP addresses, synchronize with the LAN
channel and do an IP Network Setup. If the unit cannot obtain an address, the
router may be misconfigured or malfunctioning. If an IP address can be obtained,
try to ping an internet address that you know should be available. If the ping fails,
the problem may exist in the provider network upstream, not in the home.
Issue Troubleshooting suggestions
Preliminary issue - Limited distribution only!