User's Manual Part 1
Table Of Contents
- 1: Introduction
- 2: Product Overview
- 2.1 Introduction to the workflow interface
- 2.2 Product overview
- 2.3 General product handling and operation
- 2.3.1 Protection from water and dust ingress
- 2.3.2 Important battery charging note
- 2.3.3 Powering on/off
- 2.3.4 Attaching the strap
- 2.3.5 About the touchscreen display
- 2.3.6 Selecting the active interface
- 2.3.7 Running a function or test
- 2.3.8 Repeating a function or test
- 2.3.9 Screen title bar buttons/icons
- 2.3.10 Capturing a screen image (screenshot)
- 2.3.11 Stopping a test
- 2.3.12 Saving results
- 2.3.13 Maximum test duration for continuous tests
- 2.3.14 Interpreting results
- 2.4 Handling the MoCA/RF module
- 2.5 Remote control of the unit
- 2.6 Licensed feature details
- 2.7 Maintenance
- 2.8 FTP information
- 2.9 Technical support
- 3: Wi-Fi Testing Menu
- 4: 10/100/1G Testing Menu
- 5: System Menu
- 5.1 Record Manager
- 5.2 Admin Port
- 5.3 Set Date and Time
- 5.4 Version Info
- 5.5 Battery Status
- 5.6 Video
- 5.7 Cal Touchscreen
- 5.8 Licensed Options
- 5.9 Update Firmware
- 5.10 System/Module Settings
- 5.10.1 System/Module Settings > Base Unit
- 5.10.2 System/Module Settings > RF Video Module
- 5.10.3 System/Module Settings > ADSL/VDSL2 Module
- 5.10.4 System/Module Settings > Combined Module Default
- 5.10.5 System/Module Settings > MoCA Module
- 5.10.6 System/Module Settings > DOCSIS Module
- 5.10.7 System/Module Settings > CSM Module
- 5.10.8 System/Module Settings > MoCA-RF Module
- 5.10.9 System/Module Settings > Wi-Fi
- 5.11 Signature Capture
- 5.12 Language Selection
- 5.13 Help and Support
- 5.14 System Information
- 5.15 Wizard GUI
Tech-X Flex User Guide - Firmware v06.50 Tech-X Flex
®
(NG2)
3-4
Intro
Overview
Wi-Fi
Ethernet
System
IP/Video
MoCA
RF
Specs
3.3.3 If you cannot connect (troubleshooting tips)
If you are in range of a wireless access point but cannot connect, verify the following:
• If entering all information manually, you have properly identified the network. Because this is an error-
prone process, it is recommended that you use the auto-scan feature to find the network and
prepopulate many of the parameters (see Wi-Fi Setup > Scan on page 3-5.)
• The network is not an “ad hoc” network, which the unit does not support within the normal Wi-Fi
menu tools.
• You have identified the proper security protocol in use and have the necessary information for
connection. If the network uses WEP or WPA-PSK, you must have the required authentication
information. If it uses a different protocol that the unit does not support, such as WPA-EAP or MAC
address restrictions, you will not be able to connect.
3.3.4 About WPS support
The unit supports several Wi-Fi Protected Setup (WPS) options for connection. To enable WPS, select
Security Type=WPA-WPS in the connection setup screen, then one of the following for Key Type:
• PUSHBUTTON - This option prepares the unit for normal WPS “pushbutton” mode. When the
connection parameters are submitted, the unit will first prompt you to press the WPS button on the
wireless gateway/router. Once the button is pushed, you should dismiss the prompt and allow the
connection to proceed. Be sure to complete the process before the gateway/router times out and
denies access to the unit.
• PIN - This option assumes that a WPS PIN is pre-configured on the gateway/router, using its
administrative tools. You must know what the PIN is. To connect, enter the PIN in the Key field and
submit the connection request. If the PIN is specified correctly, the gateway/router should allow the
connection. See the gateway/router documentation for more information on configuring WPS PINs.
• GENERATE PIN - This option is similar to the PIN option, except that it assumes that no PIN is
currently configured on the gateway/router for the device. When you submit the connection
parameters, the unit will present a prompt with the PIN to use, which must then be entered into the
gateway/router WPS configuration. Once configured, you should dismiss the prompt on the unit and
allow the connection to proceed. Again, see the gateway/router documentation for more information
on configuring WPS PINs.
Upon a successful WPS connection, the unit attempts to store the underlying WPA authentication
information for the link. Afterwards, the unit can rejoin the network without the WPS step. This feature is
the most useful for pushbutton mode, allowing you to bypass the button push for all subsequent attempts
to join the network.
Note the following:
Preliminary issue - Limited distribution only!