User's Manual Part 1
Table Of Contents
- 1: Introduction
- 2: Product Overview
- 2.1 Introduction to the workflow interface
- 2.2 Product overview
- 2.3 General product handling and operation
- 2.3.1 Protection from water and dust ingress
- 2.3.2 Important battery charging note
- 2.3.3 Powering on/off
- 2.3.4 Attaching the strap
- 2.3.5 About the touchscreen display
- 2.3.6 Selecting the active interface
- 2.3.7 Running a function or test
- 2.3.8 Repeating a function or test
- 2.3.9 Screen title bar buttons/icons
- 2.3.10 Capturing a screen image (screenshot)
- 2.3.11 Stopping a test
- 2.3.12 Saving results
- 2.3.13 Maximum test duration for continuous tests
- 2.3.14 Interpreting results
- 2.4 Handling the MoCA/RF module
- 2.5 Remote control of the unit
- 2.6 Licensed feature details
- 2.7 Maintenance
- 2.8 FTP information
- 2.9 Technical support
- 3: Wi-Fi Testing Menu
- 4: 10/100/1G Testing Menu
- 5: System Menu
- 5.1 Record Manager
- 5.2 Admin Port
- 5.3 Set Date and Time
- 5.4 Version Info
- 5.5 Battery Status
- 5.6 Video
- 5.7 Cal Touchscreen
- 5.8 Licensed Options
- 5.9 Update Firmware
- 5.10 System/Module Settings
- 5.10.1 System/Module Settings > Base Unit
- 5.10.2 System/Module Settings > RF Video Module
- 5.10.3 System/Module Settings > ADSL/VDSL2 Module
- 5.10.4 System/Module Settings > Combined Module Default
- 5.10.5 System/Module Settings > MoCA Module
- 5.10.6 System/Module Settings > DOCSIS Module
- 5.10.7 System/Module Settings > CSM Module
- 5.10.8 System/Module Settings > MoCA-RF Module
- 5.10.9 System/Module Settings > Wi-Fi
- 5.11 Signature Capture
- 5.12 Language Selection
- 5.13 Help and Support
- 5.14 System Information
- 5.15 Wizard GUI
Tech-X Flex
®
(NG2) Tech-X Flex User Guide - Firmware v06.50
3-3
Intro
Overview
Wi-Fi
Ethernet
System
IP/Video
MoCA
RF
Specs
– Wired Equivalent Privacy (WEP) authentication, both WEP-64 (40-bit key) and WEP-128 (104-bit
key)
– Wi-Fi Protected Access (WPA and WPA2) authentication, using pre-shared key (PSK) mode
NOTE: The unit cannot connect to a network that does not broadcast its SSID. A network such as this
may appear within Scan results; however, the controls related to connection will be disabled.
By emulating a wireless PC in the home, you can perform troubleshooting activities such as:
• Verifying ISP availability and therefore ruling out the provider network as the cause of internet
connectivity problems. If the unit can access the internet but a subscriber PC cannot, it is likely that
the problem resides in the PC and/or its wireless interface.
• Determine whether Wi-Fi “dead zones” exist at the premises and whether they are affecting network
performance. In some cases, wireless network troubles may be caused by equipment that is simply
out-of-range of the source.
Detailed technical information about Wi-Fi and 802.11 is beyond the scope of this document. If you are
having trouble connecting, see If you cannot connect (troubleshooting tips) on page 3-4.
3.3.2 Wi-Fi testing diagram
The following diagram shows a typical setup for Wi-Fi testing.
Figure 3-3 Typical Wi-Fi testing diagram
Ping, traceroute, web browsing
Provider
network/ISP
Wireless
router
Home
computer
Ping
Preliminary issue - Limited distribution only!