Use and Care Guide

Troubleshooting
Try these troubleshooting tips before making a service call. They
may save you time and money.
Washer Symptom Possible Cause/Solution
Won't Fill • Make sure power cord is plugged all the way into the electrical outlet.
• Make sure hot and cold water faucets are turned on.
• Make sure lid is closed.
• Make sure that the fill hoses are not kinked or twisted.
• Press Start/Pause buon to start washer.
• Make sure that the controls are properly set.
• In the Normal Eco cycle, during the rinse portion of the cycle, the tub won’t fill with water.
Instead, there is a spray rinse.
• Make sure that the last spin has been completed.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located at the faucet
end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the
screens.)
• Water is being siphoned from the washer during the cycle. Refer to the Installation in-
structions to make sure that the drain hose has been properly installed.
Won't Start • Make sure lid is closed.
• Press Start/Pause buon to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself and the dis-
play will show tp, St. Press the Start/Pause buon to resume cycle.
• You will not be able to press the Start/ Pause buon to start a cycle until five seconds
after turning on the washer. A status light will flash during this warm-up period.
Won't Agitate • Make sure lid is closed.
• Press Start/Pause buon to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself and the dis-
play will show tp, St. Press the Start/Pause buon to resume cycle.
• Broken drive belt. Call the service person.
Won't Spin • Make sure lid is closed.
• Press Start/Pause buon to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself and the dis-
play will show tp, St. Press the Start/Pause buon to resume cycle.
• Broken drive belt. Call the service person.
Table continues...
Troubleshooting
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17 Part No. 204402EN