for your frontload washer Inside . . . Safety Information . . .3 Operation . . . . . . . . . . 6 Clothing Care . . . . . . . 17 Maintenance. . . . . . . 26 Troubleshooting . . . . 28 Para bajar una copia de estas instrucciones en español, visite www.speedqueen.com. Part No. 801989R3 www.speedqueen.
WA R N I N G For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. W022E Product Registration New owners of Speed Queen equipment are encouraged to register their appliance to insure proper warranty coverage. Register by returning the product registration card enclosed in the accessories bag or online at www.speedqueen.com.
Safety Information Explanation of Safety Messages NOTE: The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related. Throughout this manual and on machine decals, you will find precautionary statements (“DANGER,” “WARNING,” and “CAUTION”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. THE GAS IS FLAMMABLE. DO NOT SMOKE OR USE AN OPEN FLAME DURING THIS TIME. 15.
25. Always read and follow manufacturer’s instructions on packages of laundry and cleaning aids. Heed all warnings or precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). 26. Always follow the fabric care instructions supplied by the garment manufacturer. 27. Never operate the washer with any guards and/or panels removed. 28. DO NOT operate the washer with missing or broken parts. 29.
Operation Before Washing Prepare Wash Load Empty Pockets and Cuffs Make sure all pockets are empty and turn them inside out. One bobby pin, metal or plastic toy, nail or sharp object in a load can catch laundry and cause tears. Facial tissue left in a pocket will produce extreme “lint”. A crayon or lipstick in a wash load may cause stains that cannot be removed. Roll down cuffs and shake out grass, sand and gravel. TLW1990N TLW1990N Mend Rips and Tears 2.
The time needed to reach this temperature may add an additional 30 to 60 minutes to the cycle time. Hot water is the most effective for cleaning but it is not recommended for all fabric types (read labels). NOTE: The Boosted Hot Wash can be turned off by changing the cycle selector knob to OFF and restarting a cycle with a different water temperature setting. WA R N I N G Do not wash or dry items soiled with vegetable or cooking oils.
Wash Temperature Guide Water Temperature Use Comments BOOSTED HOT (select models only) (approximately 140°F [60°C]) • • • • Sturdy whites and colorfast items Work clothes Heavily soiled items Diapers • • Best cleaning for heavily soiled items Best for sanitizing HOT (approximately 120°F [49°C] or as determined by outside hot water supply) • • • • Sturdy whites and colorfast items Work clothes Soiled items Diapers • • Best cleaning for soiled items Good for sanitizing WARM (approximately 100º F
Operating Your Washer Handwash/Delicate Cycle Wash delicate items usually washed by hand on this cycle. The cycle includes a wash tumble of five minutes. The cycle has two rinses with an optional third rinse. The final spin extracts moisture at a low spin for four minutes. The total cycle time is approximately 23 minutes without the extra rinse. WA R N I N G To reduce the risk of fire, electric shock, serious injury or death to persons, read the Safety Information section before operating your washer.
To Wash Clothes NOTE: High efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results. Look for the HE logo or “high efficiency” on the detergent’s label. IMPORTANT: Before using your new washer, make sure the washer cord is plugged into a 120 Volt electrical outlet that has the proper grounding and polarity. Make sure the washer hoses are connected to the hot and cold water faucets, and that the faucets are turned on.
5. Set WASH/RINSE temperatures. The extra rinse control is useful for detergent sensitive skin. By pressing the EXTRA RINSE to ON, the REGULAR, PERMANENT PRESS, and HANDWASH/DELICATE cycles will each provide an additional rinse. If the rinse is desired, press the switch to ON. When the extra rinse is not wanted, OFF should be selected. 7. Select the cycle according to the type of fabric being washed. Use the indicator dot on the cycle selector knob as a guide. 8.
To Change Cycles Manual Soaking If the selected cycle is not the correct cycle for the fabric being washed, you may change the cycle selection at any time until the first wash fill is complete. Once the washer has filled for the first part of the cycle (the wash portion), the current cycle must be aborted and a new cycle must be started. To soak a clothes load, start a wash in the desired cycle. After fill is complete and wash drum has started tumbling, turn the cycle selector knob to OFF.
Available Washing Cycles The cycles of your washer include several different settings. Refer to the table below for what can be expected during the cycles that you select.
Handwash/Delicate Cycle Activity Water Temperatures Wash Fill & Tumble Boosted Hot (select models), Hot, Warm or Cold Spin Pulse Spin Rinse Fill & Tumble Spin Pulse Spin Extra Rinse (Optional) Fill & Tumble Spin Pulse Spin Final Rinse Fill & Tumble Spin Pulse Spin Final Spin Low Spin (500 rpm) Fluff Tumble Cold Cold Warm or Cold Rinse & Spin Cycle Activity Water Temperatures Rinse Fill & Tumble Warm or Cold Spin Pulse Spin Spin Medium Spin (650 rpm) Final Spin High Spin (
Using Your Dispenser Drawer NOTE: High efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results. Look for the HE logo or “high efficiency” on the detergent’s label. 3 2 1 NOTE: If using detergents made for topload washers, avoid oversudsing by using only 1/4 cup regular detergent (1/2 of the recommended amount). When adding detergent, use only the recommended amount.
Liquid Bleach Compartment Fabric Softener Compartment The bleach compartment is located in the left front corner of the dispenser drawer. Refer to compartment 2 of illustration. It has been designed to prevent the dispensing of undiluted bleach onto the clothes load. The fabric softener compartment is located in the left rear corner of the dispenser drawer. Refer to compartment 3 of illustration. Use no more than the maximum level indicated for the fabric softener compartment.
Clothing Care Clothing Care Labels DRY The symbols below appear on many clothing care labels. Following the instructions on each label will help ensure the best laundry results.
Washing Special Items NOTE: Always Follow Manufacturer’s Care Label Instructions. Bedding • • • • Warm wash and warm rinse, if available. Use PERMANENT PRESS cycle. Pretreat heavily soiled areas before washing. When washing an electric blanket, protect the plug by stitching the edge of the blanket over the plug. Only dry in dryer if manufacturer says it can be done. Diapers • Rinse out diapers immediately in cold water and soak in a diaper pail with a small amount of detergent or enzyme presoak.
Sweaters of Manufactured Fibers • • • • Follow directions for comparable knits. Button sweaters and turn inside out. Stretch to shape after washing. Avoid pulling when wet. Wool Items • Unless labeled “machine washable,” wash by hand. Permanent Press • Wash often. Permanent press clothes tend to look clean even when they should be washed. Do not wash with lint-shedding loads. Pretreat grease stains and oily areas.
Clothing Concerns To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual build-up of soil or water hardness minerals on them. If you notice that your clothes are not as bright as they should be, take corrective measures immediately. Problem Gray or Dingy Clothes Yellowed Clothes Cause Solution Insufficient Detergent Add recommended amount of low-sudsing detergent to dispenser drawer before loading clothes. Mild detergents are not suitable for average soil.
Laundry Products Laundry Aids Soak/Pretreat Products Use • • Detergents/Soaps • • Bleaches • • • • • Comments Use a pretreating agent and soak overnight to remove stains and soils. Always follow manufacturer’s instructions with any pretreat product (Spray ‘N Wash, Shout*, etc.). • Use low-sudsing, high efficiency (HE) detergent (recommended for frontload washers) in your washer. When using detergents made for topload washers, use 1/2 of the recommended amount to prevent oversudsing.
Stain Removal • When removing a stain, treat the stain from the back of the fabric unless otherwise noted. This will force the stain off the surface instead of driving it through the fabric. • Many soils will not become stains if treated promptly. Older stains may be difficult or impossible to remove. Hot water will set some stains, particularly protein based stains. Use cold or warm water on these before washing in hot water.
Stain Treatment Chocolate or Cocoa Rinse with cold water. Rub detergent into stain and soak in cold water. If greasy stain remains, sponge face down on paper towels with a pretreat product. If traces of the stain remain, wash in hot water and chlorine bleach (if safe for fabric). Coffee, Tea Soak in cold water. Rub detergent into stain, rinse. If traces of the stain remain, use a pretreat product and wash in warm water, or wash in hot water with chlorine bleach (if safe for fabric).
Stain Treatment Ketchup, Tomato-Based Products Scrape off excess. Soak in cold water 30 minutes. Rub detergent into the stain and, if safe for fabric, wash in hot water and chlorine bleach. Lipstick Rub dampened stain with bar soap and wash. Lotion (Hand, Body, Suntan) Scrape off excess. Blot stain with paper towel. Rub colorless hand dishwashing liquid into stain and let stand several minutes. Rinse. Apply a pretreat product and wash in hot water (if safe for fabric.) Mildew Treat promptly.
Stain Treatment Urine Rinse with cold water. Soak with an enzyme soaking product. Wash in hot water with chlorine bleach (if safe for fabric). If the color of the fabric has changed, sponging the area with ammonia may restore the color. Vomit Soak in a solution of one quart warm water, half teaspoon liquid hand dishwashing detergent, and one tablespoon ammonia (if safe for fabric). Soak 15 minutes. Use sponge to loosen stain. Blot with toweling.
Maintenance Lubrication Replacing Hoses • All moving parts are sealed in a permanent supply of lubricant or are equipped with oilless bearings. Additional lubrication will not be necessary. • Hoses and other natural parts deteriorate after extended use. Hoses may develop cracks, blisters or material wear from the temperature and constant high pressure they are subjected to. Cold Weather Care • All hoses should be checked on a yearly basis for any visible signs of deterioration.
Reinstallation of Shipping Materials Cleaning Foreign Object Trap The washer’s pump has a trap that may collect foreign objects. The trap may need to be cleaned if water is draining slower than usual. To clean: To prevent damage while moving the unit, the shipping materials MUST be reinstalled. • Disconnect washer from electrical supply. • Disconnect washer from electrical supply. • While supporting the front access panel, remove two screws from the bottom edge of the panel.
Troubleshooting Try these troubleshooting tips before making a service call. You may save time and money! Washer Symptom Possible Cause / Solution Won’t Fill • • • • • • • • Make sure power cord is plugged all the way into the electrical outlet. Make sure hot and cold water faucets are turned on. Make sure that the fill hoses are not kinked or twisted. Press and hold the start button for two seconds to start washer. Make sure that the controls are properly set.
Washer Symptom Too Many Soap Suds Possible Cause / Solution • • • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency (HE) detergent. Make sure you are using the amount of detergent recommended on the detergent’s label. If using detergents made for topload washers, use only 1/4 cup regular detergent (1/2 of the recommended amount). Laundry load may be overloaded. Make sure you are using proper load sizes. Vibrates/Moves Slightly • • Make sure washer is level.
Contact Information If service is required, contact the nearest Factory Authorized Service Center. To find the nearest service center, visit us online at www.speedqueen.com. When contacting us about your washer, PLEASE GIVE THE MODEL AND SERIAL NUMBERS. The model and serial numbers are located on the nameplate. The nameplate will be in the location shown. Please include a copy of your bill of sale and any service receipts you have.
