User's Guide for Frontload Washers Original Instructions Keep These Instructions for Future Reference. CAUTION: Read the instructions before using the machine. (If this machine changes ownership, this manual must accompany machine.) www.speedqueen.com Part No.
WARNING Failure to install, maintain, and/or operate this machine according to the manufacturer's instructions may result in conditions which can produce bodily injury and/or property damage. W030 WARNING For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Product Registration Product Registration New owners of Alliance Laundry Systems equipment are encouraged to register their appliance to insure proper limited warranty coverage. Register online at http://www.speedqueen.com/home/en-us/support/product-registration.aspx or contact your dealer to register your appliance. All information will be kept confidential and will not be distributed to other parties. © Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT 4 Part No.
Table of Contents Product Registration............................................................................... 4 Safety Information...................................................................................7 Explanation of Safety Messages.....................................................................7 Important Safety Instructions......................................................................... 7 Operation.........................................................................
Filter Screens.............................................................................................. 26 Vacations and Extended Non-Use.................................................................26 Reinstallation of Shipping Materials............................................................. 26 Cleaning Foreign Object Trap........................................................................27 Cleaning Door Seal Drain Holes....................................................................
Safety Information Safety Information Explanation of Safety Messages Important Safety Instructions Precautionary statements (“DANGER,” “WARNING,” and “CAUTION”), followed by specific instructions, are found in this manual and on machine decals. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
Safety Information • • • • • • • • • • • • • • • cerning the use of the appliance by a person responsible for their safety. This is a safety rule for all appliances. Cleaning and user maintenance shall not be made by children without supervision. Children less than three years should be kept away unless continuously supervised. Do not reach into the washer if the washtub or agitator, if applicable, is moving. Never operate the washer with any guards, panels and/or parts removed or broken.
Operation Operation Before Washing Pretreat Prepare Wash Load Pretreat shirt collars and cuffs with a pretreat product or liquid detergent when placing them in the washer. Before washing, treat special stains individually. Empty Pockets and Cuffs Make sure all pockets are empty and turn them inside out. One bobby pin, metal or plastic toy, nail or sharp object in a load can catch laundry, cause tears and plug the pump. Facial tissue left in a pocket will produce extreme “lint”.
Operation Wash Temperature Wash Temperature Guide Hot Water Hot water is the most effective for cleaning, but it is not recommended for all fabric types (read labels). Temperature Warm • Sturdy whites and colorfast items • Work clothes • Soiled items • Diapers • Best cleaning for items soiled with oily or greasy stains, grass, or ink.
Control Panel Control Panel Digital Display The two-digit display is used to show the time remaining in a cycle. If the cycle time is over 99 minutes the control will display either 1H, 2H, etc., and then the additional minutes over one or two hours. When the control is powered off, the right-most decimal in the display will flash every one to five minutes to indicate that the machine is in Idle Mode. The display also shows diagnostic codes.
Control Panel Favorite Spin The Favorite cycle keypad allows the user to save different cycles, selections and options for later use. Nine favorite cycles can be saved. Use this cycle to extract water from wet items. The cycle uses the high spin. 1. Press the Favorite keypad. The control will display the cycle and modifier settings for the first Favorite cycle. The 2-digit display will switch between F1 and the cycle time for the selected cycle. 2.
Control Panel Choose Light, Medium, Heavy or Max according to the amount of soil in the laundry load. Light is the minimum and Max is the maximum amount of time. The Soil Level LED will flash to indicate that you can also adjust the Wash Time using the up and down arrow keypads. The time is increased or decreased by one minute. Options The following options can be used to modify the currently chosen cycle, signal volume and control lock. Soak The Soak option is added to the beginning of the cycle.
Control Panel IMPORTANT: Remove all sharp objects from laundry to avoid tears and rips to items during normal machine operation. 2. Measure and add low sudsing, high efficiency (HE) detergent, fabric softener and bleach to the dispenser drawer. Refer to section on Using Your Dispenser Drawer. Follow instructions on detergent package for amount to use. FLW2458N_SVG FLW2457N_SVG 4. Close the loading door tightly. The washer will not operate with the loading door open.
Control Panel NOTE: The Normal Eco cycle is recommended for everyday cottons and linens. 7. If desired change the Selections and Options settings. 8. Press the Start/Pause button to begin the cycle. The Door Lock light will come on after a short delay and the cycle will begin. NOTE: If the door is open when trying to start a cycle, the display will show “do” and cycle time (1 second on/1 second off). If items need to be added or removed after a cycle has started, press the Start/Pause button.
Cycle Operation Cycle Operation The cycles of your washer include several different stages. Refer to the table below for what can be expected during the cycles that you select. The washer operates by gently tumbling the clothing through the water. The wash action consists of a period of tumbling in one direction, a brief pause, and then a reverse tumble in the opposite direction. The pauses are part of the tumble action and add to the unique cleaning capabilities of the washer. They are part of the cycle.
Cycle Operation Heavy Duty, Whites, Perm Press, Bulky and Quick Wash Cycles Cycle Stage Extra Rinse Activity Time (minutes) Speed Comments Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Final Rinse Fill/Tumble/Spin 3:25 Regular Agitate, Distribute, Ramp Spin Final Spin Spin Bulky = 8:2
Cycle Operation Normal Eco Cycle Cycle Stage Activity Time (minutes) Speed Comments Wash Fill/Tumble 14:00 Regular Agitate, Distribute Spin Spin 3:30 Ramp Spin Rinse Fill/Tumble 3:10 Regular Agitate, Distribute Spin Spin 3:30 Ramp Spin Extra Rinse Fill/Tumble 3:10 Regular Agitate, Distribute Option Spin 3:30 Ramp Spin Option Fill/Tumble 3:10 Regular Agitate, Distribute Option Spin 3:30 Ramp Spin Option Fill/Tumble 3:10 Regular Agitate, Distribute Option Spin 3:30
Cycle Operation Delicate Cycle Cycle Stage Activity Time (minutes) Speed Comments Wash Fill/Tumble/Distribute 8:00 Hand Wash Agitate, Distribute Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute Extra Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute Option Allergy Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute, PS Option Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute, PS Option Final Rinse Fill/Tumble 3:25 Hand Wash Agit
Cycle Operation Sanitize with Oxi Cycle Cycle Stage Extra Rinse Activity Time (minutes) Speed Comments Fill/Tumble 5:20 Sanitize Agitate, Distribute Option Spin 6:00 Ramp Spin Option Fill/Tumble 5:20 Sanitize Agitate, Distribute Option Spin 6:00 Ramp Spin Option Fill/Tumble 5:20 Sanitize Agitate, Distribute Option Spin 6:00 Ramp Spin Option Final Rinse Fill/Tumble/Spin 5:20 Sanitize Agitate, Distribute, Ramp Spin Final Spin Spin 12:40 High Spin Fluff Tumble 2:00 Brea
Cycle Operation Spin Cycle Cycle Stage Allergy Rinse Activity Time (minutes) Speed Comments Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Final Spin Spin 9:20 High Spin Fluff Tumble 1:30 Breakaway Agitate Common Washer Sounds Sounds Sounds Cause Clicking Cause Accelerating This sound is heard during the spin portions of every cycle.
Cycle Operation NOTE: If using non-HE detergent, avoid oversudsing by using only 1/2 of the detergent manufacturer's recommended amount. Using Your Dispenser Drawer IMPORTANT: If using single-load laundry detergent packets or 3-in-1 laundry sheets, DO NOT place them in the dispenser drawer. Place them directly in the wash drum with clothes. 4 S O F T E N E R LIQUID BLEACH P R E W A S H M A I N W A S H 1 3 NOTE: The normal level of suds should be below center of the door. 2 1. 2. 3. 4.
Cycle Operation Carefully close dispenser drawer. Do not allow softener to spill into other compartments. To Remove the Dispenser Drawer Pull the drawer out until it stops. Then press the tab under the drawer to release and remove it. To Clean the Dispenser Pour hot water into the dispenser drawer, making sure it flushes through each compartment. Use a small brush to thoroughly clean out any residue. © Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT 23 Part No.
Clothing Care Clothing Care Clothing Concerns To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual build-up of soil or water hardness minerals on them. If you notice that your Problem Gray or Dingy Clothes clothes are not as bright as they should be, take corrective measures immediately. Cause Insufficient Detergent Solution Add recommended amount of low-sudsing detergent to dispenser drawer before loading clothes.
Clothing Care Problem Excessive Lint Cause Solution Improper Sorting Fabrics that shed lint cannot be washed with fabrics that receive lint. Insufficient Detergent/Non-phosphate Detergent Use enough detergent so lint remains suspended in water and flushed out. Do not oversuds the water. Mixing Fabric Types Knits and permanent press attract lint. Wash these only with similar items. Use fabric softener in dispenser drawer.
Maintenance Maintenance Lubrication Replacing Hoses All moving parts are sealed in a permanent supply of lubricant or are equipped with oilless bearings. Additional lubrication will not be necessary. Hoses and other rubber parts deteriorate after extended use. Hoses may develop cracks, blisters or material wear from the temperature and constant high pressure they are subjected to. Do not lubricate the door hinge. If the hinge makes noise, replace the hinge.
Maintenance 7. Reconnect washer to electrical supply. Cleaning Door Seal Drain Holes Refer to Figure 4 . If there is water remaining in the door seal (black gasket), the drain holes at the bottom of the door opening may be plugged. They will need to be cleaned out so the water can drain properly. FLW2452N_SVG 1. Shipping Brace 1. Open the loading door. 2. Pull door seal back to access drain holes. 3. Using a paper clip or similar tool, remove debris from each hole. 4.
Maintenance Preventative Maintenance Follow these guidelines to ensure the washer operates properly. Call for service if you observe any of the following: water of any amount on the floor, an increase in operating noise or water remaining in the wash basket after a cycle. Maintenance Procedure Frequency Monthly 1. Check all hoses and the drain for leaks. 2. Check the door lock for proper operation. 3. Clean the dispenser drawer. Refer to Using Your Dispenser Drawer. 4.
Troubleshooting Troubleshooting Try these troubleshooting tips before making a service call. They may save you time and money. Washer Symptom Possible/Cause Solution Won't Fill • Make sure power cord is plugged all the way into the electrical outlet. • Make sure hot and cold water faucets are turned on. • Make sure that the fill hoses are not kinked or twisted. • Press Start/Pause button to start washer. • Make sure that the controls are properly set. • Make sure that the loading door is closed tightly.
Troubleshooting Washer Symptom Possible/Cause Solution Won't Drain • • • • Make sure drain hose is not kinked or twisted. Make sure drain hose is not clogged. Make sure drain receptacle is not clogged. Refer to the Installation instructions to make sure that the drain hose has been properly installed. • Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance section. Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water mixing valve.
Troubleshooting Washer Symptom Possible/Cause Solution Is Noisy • Make sure washer is level. Uneven leveling can cause vibration. • Some sounds may be a part of normal operation for a frontload washer, such as clicking noise when door locks and unlocks, and clicking noise from balance ring during agitate part of cycle. • When rotating the tub slowly you will hear the balance balls click together. This noise is normal and does not require a service call. Load is Too Wet • Wash load may be unbalanced.
Troubleshooting Washer Symptom Possible/Cause Solution Er, nF on digital display • The washer has not filled to the proper water level. • No or very little change in water level has been sensed within 5 minutes of the current fill. • Make sure hot and cold water faucets are turned on. • Make sure that the fill hoses are not kinked or twisted. • Clean the screens in the water mixing valve and the filter screens located at the faucet end of the fill hoses.
Troubleshooting Washer Symptom Possible/Cause Solution Er, SL on digital display • This code will be displayed after a cycle for one minute, or until the Power/Cancel keypad is pressed, and indicates an oversudsing condition. • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency (HE) detergent. If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended amount. • Laundry load may be overloaded. Make sure you are using proper load sizes.
Troubleshooting Warranty Repairs If something should occur with your washer or that requires service please use the service locator at www.speedqueen.com. We would like to point out items that would not be considered a product failure and are not covered under warranty. If a service technician is called for the items listed below you will be responsible for payment of the service call. • • • • • When contacting us about your washer, PLEASE GIVE THE MODEL AND SERIAL NUMBERS.