User Manual

2.Computer can't detect webcam

1).Mac book can't detect webcam

In rare cases, Mac OS 10.6 or above does not detect the USB Live Camera or the

detected camera name is inconsistent, please restart your computer and re-plugging

the camera,or connect the camera to another USB interface. If the camera is still not

detected, Maybe the MAC system does not load the driver of the USB Live Camera.

please follow the steps below to reset the PRAM:

①Turn off the computer.

②Find the following buttons on the keyboard:Command, Option, P, and R. You will

need to press these buttons simultaneously in step 4.

③Re-start your computer.

④Press the Command-Option-P-R three keys at same time before the screen turn

into the gray screen.

⑤Press and hold the above buttons until the computer restarts and you will hear the

startup sound again.

⑥Release these keys.

If your computer still can't detect the camera via above method, please

upgrade the Mac OS system.

2).Windows system computer can not detect the camera:

If the Windows system does not detect the camera device or camera device name is

inconsistent with the camera name in Device Manager, please try the following:

Step1. Remove the webcam> Reconnect the webcam to computer(or use another

USB plug), then webcam is detected or restart the computer;( If you are using a

desktop computer, please do not connect the camera to the USB port on the front of