User's Guide

114 July 2019
Troubleshooting PLT-02931, Rev. A.1
Wrong Ribbon
Error Message No. 520
The ribbon installed in the printer
does not match the ribbon type
selected in the printer driver.
OR
A self-test job cannot be printed with
the print media installed.
Replace the ribbon in the printer with
the type specified by the printer
driver.
See Manual
Error Message No. 431, 432, 433, 452,
457, 485, 547, 548, 549, 550
Unspecified system error is detected
by printer firmware.
Reset printer and try again. If
problem persists, call for technical
assistance.
See Manual
Error Message No. 438
The print head has become too hot. Allow to cool off and try again.
Ribbon Temp Error
Error Message No. 441
The ambient temperature of the
printer is too high.
OR
Sensor failure.
Allow to cool off and try again. If
problem persists, call for technical
assistance.
Please Install Film and Close Cover
Error Message No. 536
Film is not installed. Install the film. Press OK and run the
calibration routine again.
Check Film/Card
Error Message No. 552
Card became jammed in printer
during transfer.
Clear the jam.
Printer Display Error Message Cause Solution