Part No. 14117800, Ed.2 October 6, 2006 Part No. 14117800, Ed.
Copyright © 2006 KIRK telecom - a SpectraLink company All rights reserved. The information in this document is subject to change without notice. KIRK telecom reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.
Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons.
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Contents 5 Contents Chapter 1 Preface........................................................................................................ 17 1.1 Before You Begin ...................................................................................................... 17 1.2 Chapter Overview ..................................................................................................... 18 1.3 Related Documentation ......................................................................................
Chapter 5 KIRK Repeater Installation ....................................................................... 47 5.1 Unpacking................................................................................................................. 47 5.1.1 Inspect for Damage ......................................................................................... 47 5.2 Unpacking the Shipping Container ........................................................................... 47 5.3 KIRK Repeater Description ...
Contents 7 Chapter 7 Configuring KIRK Wireless Server 600v3 ............................................... 73 7.1 Powering up the KIRK Wireless Server 600v3 ......................................................... 73 7.1.1 Power over Ethernet........................................................................................ 73 7.1.2 Local Power Supply......................................................................................... 74 7.1.3 Checking Indicators................................
Chapter 8 KIRK Handset Registration and Subscription ...................................... 155 8.1 Registering KIRK Handsets.................................................................................... 155 8.1.1 Registering Handsets Using Skinny Protocol................................................ 156 8.1.2 Registering Handsets Using H323 Protocol.................................................. 158 8.1.3 Registering Handsets Using SIP Protocol................................................
Contents 9 Chapter 11 Messaging over IP MSF ........................................................................ 193 11.1 Activating MSF Messages Function ..................................................................... 193 11.2 Sending Text Messages........................................................................................ 194 Chapter 12 Troubleshooting..................................................................................... 195 12.
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Figures 11 Figures Figure 1 Overview of the Whole Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 2 Synchronization Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Figure 3 Synchronization Chain Layout without Alternative Sync Ways . . . . . . 33 Figure 4 Synchronization Chain with Alternative Sync Ways . . . . . . . . . . . . . . 34 Figure 5 Synchronization Chain with Alternative Sync Ways . . . . . . . . . . . . . .
Figures Figure 40 Adm. Page: Configuration/DECT/Master page . . . . . . . . . . . . . . . . . . 87 Figure 41 Adm. Page: Configuration/IP/Settings page . . . . . . . . . . . . . . . . . . . . 88 Figure 42 KWS600v3 Multi-cell installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Figure 43 Adm. Page: Enter Network Password dialog box . . . . . . . . . . . . . . . . 90 Figure 44 Adm. Page: Configuration/General/Admin/Change Password page. . 91 Figure 45 Adm.
Figures Figure 82 Adm. Page: Configuration/LDAP/Replicator page . . . . . . . . . . . . . . 129 Figure 83 KWS600v3 Single-cell installation . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Figure 84 KIRK Configuration Tool: Master tab . . . . . . . . . . . . . . . . . . . . . . . . 131 Figure 85 KWS600v3 Multi-cell installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Figure 86 KIRK Configuration Tool: Master tab . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 124 Adm. Page: Configuration/ETH/Statistics page . . . . . . . . . . . . . . . . 180 Figure 125 Adm. Page: Administration/Diagnostics/Logging page . . . . . . . . . . . 181 Figure 126 Adm. Page: Administration/Diagnostics/Tracing page . . . . . . . . . . . 182 Figure 127 Adm. Page: Administration/Diagnostics/Config Show page . . . . . . . 183 Figure 128 Adm. Page: Administration/Diagnostics/Ping page. . . . . . . . . . . . . . 183 Figure 129 Adm.
Tables 15 Tables Table 1 Overview of System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 2 KIRK Wireless Server 600v3 Catalog Numbers . . . . . . . . . . . . . . . . 40 Table 3 LED Indicator Description - Front Cover . . . . . . . . . . . . . . . . . . . . . . 43 Table 4 Reset Button Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Table 5 KIRK Repeater Catalog Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Preface This guide is intended for qualified technicians who will install, configure and maintain the KIRK Wireless Server 600v3 Solution. To qualify to install the KIRK Wireless Server 600v3 Solution, you must have successfully completed the KIRK Wireless Server 600v3 technical training. The guide provides all the necessary information for successful installation and maintenance of the wireless solutions.
Preface 1.2 Chapter Overview Where is it? What is it about? When to use it? Chapter 2 Introduction to KIRK Wireless Server 600v3 To learn about the different components in a typical KIRK Wireless Server 600v3 configuration. Chapter 3 Deploying the KIRK Wireless Server 600v3 To learn how to deploy a KIRK Wireless Server 600v3 Multi-cell installation Chapter 4 Installing the KIRK Wireless To learn about KIRK Wireless Server 600v3 Server 600v3 and to install it.
Preface 19 1.3 Related Documentation For further information about the KIRK Wireless Server 600v3 not covered by this manual, refer to the following documentation: Subject Documentation Deployment Kit DECT Deployment and Demonstration Tool User’s Guide KIRK Handset Operation Handset User’s Guide Service News Every software release is accompanied by a Service News.
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Chapter 2 Introduction to KIRK Wireless Server 600v3 A KIRK solution offers a range of possibilities, each of them representing a way to put together a telephony solution to suit your requirements. For vertical markets ranging from retail, hospitality and healthcare segments to manufacturing and heavy industry, KIRK telecom provides small, medium and large businesses with range of wireless products and services, across analogue, ISDN and IP interface technology.
Introduction to KIRK Wireless Server 600v3 This section provides information about: • • “Components of the KIRK Wireless Server 600v3 Solution” on page 22 “Requirements for the KIRK Wireless Server 600v3 Solution” on page 25 2.1 Components of the KIRK Wireless Server 600v3 Solution This section provides information about: • • • • • “KIRK Wireless Server 600v3” on page 22 “Wireless Bands” on page 23 “KIRK Repeater” on page 24 “KIRK Handset” on page 24 “KIRK Maintenance Software” on page 25 2.1.
Introduction to KIRK Wireless Server 600v3 23 Table 1 Overview of System Capacity Description Capacity Min. number of KIRK Wireless Server 600v3 Single-cell 1 Max. number of KIRK Wireless Server 600v3 Multi-cell 256 Max. number of KIRK Repeaters on KIRK Wireless Server 600v3 Single-cell 6 Max. number of KIRK Repeaters on KIRK Wireless Server 600v3 Multi-cell 1,2 or 3 Max. number of KIRK Repeaters in a whole system 256 (minus number of KIRK Wireless Server primaries and secondaries Max.
Introduction to KIRK Wireless Server 600v3 2.1.3 KIRK Repeater The KIRK Repeater can be used to extend the coverage area in a KIRK solution. The wireless KIRK Repeater is used in areas with limited voice traffic, where cabling is difficult. The KIRK Repeater does not increase the number of traffic channels, but increases the coverage area established with the KIRK Wireless Server 600v3. Up to three KIRK Repeaters can be placed in cascade formation directing coverage in a certain direction.
Introduction to KIRK Wireless Server 600v3 25 2.1.6 KIRK Maintenance Software KIRK telecom provides the following software applications for the installation and maintenance of the KIRK Wireless Server 600v3: • Web based Administration Page Used for programming of the KIRK Wireless Server 600v3 and registration of KIRK Handsets. • KIRK Configuration Tool Used for programming of the KIRK Wireless Server 600v3.
Introduction to KIRK Wireless Server 600v3 • • • • • • Verify that ventilation of the installation area is capable of maintaining an ambient temperature of 0-40° C, and a relative humidity of 20-80% non-condensing, while the system is operating. The maximum power rating of a KIRK Wireless Server 600v3 under full load should not exceed 315W/1070 BTU/Hr. These figures are for each cabinet only, and do not take into account heat generated by other equipment.
Introduction to KIRK Wireless Server 600v3 27 2.2.2 KIRK Repeater 2.2.2.1 Environmental Requirements • • • • • • • • • • • • Avoid installing repeaters on large concrete or marble columns because these columns affect radio coverage. If possible, place the repeater a minimum of one meter from these types of columns. Do not install a repeater with the antenna housings near metal objects. Be careful not to damage existing wiring or panels.
Introduction to KIRK Wireless Server 600v3 2.2.3 KIRK Handsets 2.2.3.1 Environmental Requirements • • • • The area where the KIRK Handset is used must be within the temperature ranges of 10°C and 40°C. For correct battery charging, the room temperature must be between 0°C and 25°C. Therefore, the handset must not be placed in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high.
Chapter 3 Deploying KIRK Wireless Server 600v3 Before you install the KIRK Wireless Server 600v3 solution, it is necessary to perform a complete site survey and determine the exact location of KIRK Wireless Server 600v3 primaries and secondaries and number of handsets required. A well planned installation should start with an RF coverage site survey.
Deploying KIRK Wireless Server 600v3 This section provides information about: • • “Recommendations for KIRK Wireless Server 600v3/ KIRK Repeater Placement” on page 30 “Deployment of a KIRK Wireless Server 600v3 Multi-Cell” on page 31 3.1 Recommendations for KIRK Wireless Server 600v3/ KIRK Repeater Placement • • • • • • • In large halls, the KIRK Wireless Server 600v3/KIRK Repeater should be installed vertically in the middle of the space below the drop ceiling.
Deploying KIRK Wireless Server 600v3 31 3.2 Deployment of a KIRK Wireless Server 600v3 Multi-Cell Note: This section only contains deployment information specific to the KIRK Wireless Server 600v3. For more information about deployment in general, refer to the DECT Deployment and Demonstration Tool User Guide accompanying the Deployment Kit.
Deploying KIRK Wireless Server 600v3 This section provides information about: • • • “Synchronization Chain With One Sync Master (Primary Sync Ways)” on page 32 “Synchronization Chain With Alternative Sync Ways” on page 34 “Synchronization Chain With and Without Alternative Sync Ways” on page 37 3.2.2.1 Synchronization Chain With One Sync Master (Primary Sync Ways) Figure 2 Synchronization Chain • • • • The synchronization chain must always overlap with the KIRK Wireless Server 600v3 to sync on. No.
Deploying KIRK Wireless Server 600v3 33 Figure 3 Synchronization Chain Layout without Alternative Sync Ways No. 0 • No. 0 is the Sync Master (can be numbered 0-255). Note: It is recommended to place the Sync Master in the middle of the building. • Green line: Shows the primary sync ways. • Braun line: Only handover overlap is needed. Note: It is recommended to make a site planner! Every KIRK Wireless Server 600v3 must be numbered with Radio ID, Primary sync Radio ID, and Alternative sync Radio ID.
Deploying KIRK Wireless Server 600v3 3.2.2.2 Synchronization Chain With Alternative Sync Ways Figure 4 Synchronization Chain with Alternative Sync Ways • • • • No. 0 is the Sync Master (can be numbered 0-255). No. 10 and No. 20: Primary and alternative sync on No. 0. No. 11: Primary sync on No. 10 and alternative sync on No. 21. No. 21: Primary sync on No. 20 and alternative sync on No. 11. 14117800, Ed.
Deploying KIRK Wireless Server 600v3 35 In the example below (Figure 5 on page 35), KIRK Wireless Server 600v3 No. 10 is down. As a consequence, KIRK Wireless Server 600v3 No. 11 must use the alternative sync way on No. 21. Figure 5 Synchronization Chain with Alternative Sync Ways • • • • No. 0 is the Sync Master (can be numbered 0-255). No. 10 and No. 20: Primary and alternative sync on No. 0. No. 11: Primary sync on No. 10 and alternative sync on No. 21. No. 21: Primary sync on No.
Deploying KIRK Wireless Server 600v3 Figure 6 Synchronization Chain with Alternative Sync Ways • • • • • • No. 0 is the Sync Master (can be numbered 0-255). No. 10, No. 20, No. 30, and No. 40: Primary and alternative sync on No. 0. No. 11: Primary sync on No. 10 and alternative sync on No. 21. No. 21: Primary sync on No. 20 and alternative sync on No. 11. No. 31: Primary sync on No. 30 and alternative sync on No. 41. No. 41: Primary sync on No. 40 and alternative sync on No. 31.
Deploying KIRK Wireless Server 600v3 37 3.2.2.3 Synchronization Chain With and Without Alternative Sync Ways Figure 8 Synchronization Chain With and Without Alternative Sync Ways • • • • • • • No. 0 is the Sync Master (can be numbered 0-255). No. 10 and No. 20: Primary and alternative sync on No. 0. No. 11, No. 12 and No. 13: Only primary sync. No. 14 and No. 15: Primary sync and alternative sync. No. 21, No. 22 and No. 23: Only primary sync. No. 41: Primary sync on No. 40 and alternative sync on No.
Deploying KIRK Wireless Server 600v3 Figure 9 Synchronization Chain With Repeaters • • • • • • • No. 0 is the Sync Master (can be numbered 0-255). No. 10 and No. 20: Primary and alternative sync on No. 0. No. 74, No. 138 and No. 202: Repeater - no alternative sync possible. No. 14 and No. 15: Primary sync and alternative sync on repeater. No. 84, No. 148 and No. 212: Repeater - no alternative sync possible. No. 24 and No. 25: Primary sync and alternative sync. No. 74 and No.
Chapter 4 Installing the KIRK Wireless Server 600v3 This section provides a description of the KIRK Wireless Server 600v3 and describes how to unpack and install it. The section also provides information about resetting the KIRK Wireless Server 600v3 hardware using the Reset button on the KIRK Wireless Server 600v3 faceplate. Before you install the equipment, ensure that a site planner defines the locations of the KIRK Wireless Server.
Installing the KIRK Wireless Server 600v3 4.2 Description of KIRK Wireless Server 600v3 This section contains information about: • • • • • “KIRK Wireless Server 600v3 Provides RF Channels to KIRK Handsets” on page 40 “KIRK Wireless Server 600v3 Types and Catalog Numbers” on page 40 “KIRK Wireless Server 600v3 Appearance and Components” on page 41 “KIRK Wireless Server 600v3 LED Indicators” on page 43 “KIRK Wireless Server 600v3 - Reset Button” on page 44 4.2.
Installing the KIRK Wireless Server 600v3 41 4.2.
Installing the KIRK Wireless Server 600v3 The KIRK Wireless Server 600v3 faceplate includes the following (see figure below). Figure 11 KIRK Wireless Server 600v3 - Faceplate ETH0 Port LINK Indicator 100 Indicator ETH1 Port (use for service) LINK Indicator 100 Indicator Power Supply Alarm Indicator Ready Indicator Power Indicator Reset Button For information about the Reset button, refer to “Resetting the KIRK Wireless Server 600v3 Hardware” on page 44. 14117800, Ed.
Installing the KIRK Wireless Server 600v3 43 4.2.4 KIRK Wireless Server 600v3 LED Indicators 4.2.4.1 Front Cover The KIRK Wireless Server 600v3 front cover has one indicator describing the Wireless Server 600v3 faults and failures. The indicator is off when the KIRK Wireless Server 600v3 is not powered. The LED flashes when the KIRK Wireless Server 600v3 initializes. The indicator is on when the KIRK Wireless Server 600v3 is operating.
Installing the KIRK Wireless Server 600v3 4.2.5 KIRK Wireless Server 600v3 - Reset Button It is possible to restart or reset the KIRK Wireless Server 600v3 by pressing the Reset button on the faceplate of the KIRK Wireless Server 600v3. For description of the faceplate, refer to “Faceplate” on page 43. 4.2.5.1 Resetting the KIRK Wireless Server 600v3 Hardware This section contains description of the different actions that take place when pressing the Reset button.
Installing the KIRK Wireless Server 600v3 45 4.3 Installing the KIRK Wireless Server 600v3 The KIRK Wireless Server 600v3 is suitable for mounting indoors on a wall or ceiling. A KIRK Wireless Server 600v3 covers a circular area between 50 and 300 meters, depending on the environment. Note: Before beginning the installation, it is important to determine the location of the KIRK Wireless Server 600v3 for the best coverage.
Installing the KIRK Wireless Server 600v3 4.3.1 KIRK Wireless Server 600v3 Indoor Wall Mounting For best RF coverage, the KIRK Wireless Server 600v3 must be mounted vertically on walls. Caution: The KIRK Wireless Server 600v3 must not be installed at any angle other than vertical. If the KIRK Wireless Server 600v3 is placed upside-down, the coverage area of the KIRK Wireless Server 600v3 is decreased by 40 - 50% and it might not transmit or receive effectively.
Chapter 5 KIRK Repeater Installation This section provides information about the KIRK Repeater and how to unpack and install it. Installing repeaters requires a software installation as well as a hardware installation. Before you install the equipment, ensure that a site planner defines the location of the KIRK Repeaters.
KIRK Repeater Installation 5.3 KIRK Repeater Description This section contains information about: • • • • “KIRK Repeater provides RF Channels to KIRK Handsets” on page 48 “KIRK Repeater Types and Catalog Numbers” on page 48 “KIRK Repeater Appearance and Components” on page 49 “KIRK Repeater LED Indicators” on page 49 5.3.1 KIRK Repeater provides RF Channels to KIRK Handsets The KIRK Repeater is a compact device that contains RF circuitry and transmit/receive antennas.
KIRK Repeater Installation 49 5.3.3 KIRK Repeater Appearance and Components The KIRK Repeater mounting template includes two mounting holes that allow it to be affixed to the wall. See Figure 15 on page 51 and Figure 16 on page 51. The repeater connection panel includes the following: • Receive and transmit wire pair to connect to a KIRK Power Supply Repeater Note: The KIRK Power Supply for the repeater is to be ordered separately (Part no. UK version: 84642421, Part no. EU version: 84642420).
KIRK Repeater Installation Note: The KIRK Repeater can only be registered on the system when placed within the coverage area of a KIRK Wireless Server 600v3 or within the coverage area of an already-installed repeater. A full slot repeater covers four simultaneous speech channels. These channels are borrowed from the attached KIRK Wireless Server 600v3, and are not additional channels to the total number of channels on the system. 5.4.
KIRK Repeater Installation 2 51 Mount the bracket onto the wall using the anchors and screws accompanying the repeater. Note: Do not fasten the screws completely to allow for adjustments of the cable length when connecting the cable to the repeater.
KIRK Repeater Installation 5.5 Recording the Installation Information After completing the installation of the KIRK Repeaters, record the location of each KIRK Repeater. 5.6 Checking Indicators • Verify that the KIRK Repeater LED indicator is continuously on, indicating that the repeater is functional. 5.7 Powering the KIRK Repeater 5.7.1 Power Options The KIRK Power Supply for the KIRK Repeater should be 9VDC, 300mA. 5.
KIRK Repeater Installation 53 Figure 18 KIRK Programming Kit Repeater Splitter Serial cable 5.8.2 Set up of the Hardware for Repeater Programming 1 Unplug the repeater power supply and insert the splitter. 2 Connect the repeater power supply to the splitter and the mains. Note: Ensure that you have the appropriate power supply for the local requirements. 3 Connect the serial cable to the splitter and Com port of your computer. The repeater is now ready for programming via the ServiceTool. 5.8.
KIRK Repeater Installation The numbering of the KIRK Wireless Server 600v3 and KIRK Repeaters has to follow the numbering shown in the tables below.
KIRK Repeater Installation 55 Table 6 Repeater Numbering Table KWS600v3 Repeater 1 Repeater 2 Repeater 3 34 98 162 226 35 99 163 227 36 100 164 228 37 101 165 229 38 102 166 230 39 103 167 231 40 104 168 232 41 105 169 233 42 106 170 234 43 107 171 235 44 108 172 236 45 109 173 237 46 110 174 238 47 111 175 239 48 112 176 240 49 113 177 241 50 114 178 242 51 115 179 243 52 116 180 244 53 117 181 245 54 118 182 246 55
KIRK Repeater Installation Table 6 Repeater Numbering Table KWS600v3 Repeater 1 Repeater 2 Repeater 3 71 135 199 7 72 136 200 8 73 137 201 9 74 138 202 10 75 139 203 11 76 140 204 12 77 141 205 13 78 142 206 14 79 143 207 15 80 144 208 16 81 145 209 17 82 146 210 18 83 147 211 19 84 148 212 20 85 149 213 21 86 150 214 22 87 151 215 23 88 152 216 24 89 153 217 25 90 154 218 26 91 155 219 27 92 156 220 28 93 157
KIRK Repeater Installation 57 Table 6 Repeater Numbering Table KWS600v3 Repeater 1 Repeater 2 Repeater 3 108 172 236 44 109 173 237 45 110 174 238 46 111 175 239 47 112 176 240 48 113 177 241 49 114 178 242 50 115 179 243 51 116 180 244 52 117 181 245 53 118 182 246 54 119 183 247 55 120 184 248 56 121 185 249 57 122 186 250 58 123 187 251 59 124 188 252 60 125 189 253 61 126 190 254 62 127 191 255 63 128 192 0 64 129
KIRK Repeater Installation Table 6 Repeater Numbering Table KWS600v3 Repeater 1 Repeater 2 Repeater 3 145 209 17 81 146 210 18 82 147 211 19 83 148 212 20 84 149 213 21 85 150 214 22 86 151 215 23 87 152 216 24 88 153 217 25 89 154 218 26 90 155 219 27 91 156 220 28 92 157 221 29 93 158 222 30 94 159 223 31 95 160 224 32 96 161 225 33 97 162 226 34 98 163 227 35 99 164 228 36 100 165 229 37 101 166 230 38 102 16
KIRK Repeater Installation 59 Table 6 Repeater Numbering Table KWS600v3 Repeater 1 Repeater 2 Repeater 3 182 246 54 118 183 247 55 119 184 248 56 120 185 249 57 121 186 250 58 122 187 251 59 123 188 252 60 124 189 253 61 125 190 254 62 126 191 255 63 127 192 0 64 128 193 1 65 129 194 2 66 130 195 3 67 131 196 4 68 132 197 5 69 133 198 6 70 134 199 7 71 135 200 8 72 136 201 9 73 137 202 10 74 138 203 11 75 139 204
KIRK Repeater Installation Table 6 Repeater Numbering Table KWS600v3 Repeater 1 Repeater 2 Repeater 3 219 27 91 155 220 28 92 156 221 29 93 157 222 30 94 158 223 31 95 159 224 32 96 160 225 33 97 161 226 34 98 162 227 35 99 163 228 36 100 164 229 37 101 165 230 38 102 166 231 39 103 167 232 40 104 168 233 41 105 169 234 42 106 170 235 43 107 171 236 44 108 172 237 45 109 173 238 46 110 174 239 47 111 175 240 48 11
KIRK Repeater Installation 61 Note: Repeater and KIRK Wireless Server numbers must not be the same. Neither can the KIRK Repeater have a number similar to another KIRK Wireless Server or another repeater in a situation where common overlap is present between the actual units (Numbers with red colour show where numbering could be identical between different units). If this occurs, handover between the different units is not possible.
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Chapter 6 Preparing KIRK Handset for Use This section provides information about how to prepare the KIRK Handset for use, to install and charge the battery and how to retrieve the serial numbers on the different KIRK Handsets.
Preparing KIRK Handset for Use 6.2 KIRK Handset Description The KIRK Handset is a lightweight, ergonomically designed wireless unit that includes and LDC display and keyboard. 6.2.
Preparing KIRK Handset for Use 65 6.3 Installing Battery Read the following information before you handle the batteries: • Do not replace the batteries in potentially explosive environments, such as rooms where flammable liquids or gases are present. • The battery will explode if disposed of in a fire. • Do not charge the batteries unless you use the KIRK approved charger and the proper batteries. • Only use battery type 84743411 in the KIRK 4020 and KIRK 4040.
Preparing KIRK Handset for Use 6.3.2 Installing Battery on KIRK 4020/KIRK 4040/KIRK 4080 Handsets Note: The battery is connected to the handset when it is shipped from the factory. Warning: The battery in a KIRK 4080 handset must not be removed in a potentially explosive atmostphere. Only use battery type 84743416 in the KIRK 4080. 1 To change the battery unscrew the plate on the rear of the handset to access the battery compartment. Use a normal screw driver.
Preparing KIRK Handset for Use 67 6.4 Charging KIRK Handsets 6.4.1 Using the Charger Each KIRK Handset is equipped with a handset charger, a compact desktop unit designed to charge and automatically maintain the correct battery charge levels and voltage. The charger performs battery diagnostic functions. It can also switch charge/discharge functions when required in order to prolong battery life.
Preparing KIRK Handset for Use Figure 23 KIRK Single Charger for KIRK 4080 Figure 24 KIRK Multicharger for KIRK 4020 and KIRK 4040 6.4.2 Charging Battery When charging the battery for the first time, it is necessary to leave the handset in the charger for 14 - 16 hours before the battery is fully charged and the handset ready for use. Warning: Do not charge KIRK 4080 in a potentially explosive atmostphere. Use only the dedicated charger (orange) for charging of KIRK 4080 handset.
Preparing KIRK Handset for Use • 69 Place the KIRK Handset in the charger. For correct charging, be sure the room temperature is between 0°C and 25°C. Do not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high. If the handset is turned off when placed in charger, only the LED indicates the charging.
Preparing KIRK Handset for Use 6.5 Retrieving the Serial Number of the KIRK Handset To enable service to the handset, the serial number must be programmed into the system database via the web based Administration Page of the KIRK Wireless Server 600v3. (For more information, refer to “Registering KIRK Handsets” on page 155). The serial number of each handset is printed on the label, which is placed behind the the battery.
Preparing KIRK Handset for Use 71 6.5.2 Retrieving Serial Number on KIRK 4020/KIRK 4040/KIRK 4080 Handsets 1 Use a screwdriver to unscrew the plate on the rear of the handset to access the battery compartment. Warning: The plate on the rear of the KIRK 4080 handset must not be removed in a potentially explosive atmostphere. 2 Insert the screwdriver into the small crack behind the blind cover and press to open the handset.
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Chapter 7 Configuring KIRK Wireless Server 600v3 This section provides you with information on how to power up the KIRK Wireless Server 600v3 and connect it to a computer, and also how to configure a KIRK Wireless Server 600v3 Single-cell solution and a KIRK Wireless Server 600v3 Multi-cell solution through the web based Administration Page and the KIRK Configuration Tool. Using the web based Administration Page is recommended when configuring small to medium-sized installations.
Configuring KIRK Wireless Server 600v3 7.1.2 Local Power Supply Powering the KIRK Wireless Server 600v3 with a local power supply can be done using the power input on the KIRK Wireless Server 600v3. Note: The Power Supply for the KIRK Wireless Server 600v3 is to be ordered separately (Part no. EU version: 84642449). 7.1.3 Checking Indicators • Verify that the KIRK Wireless Server 600v3 LED indicator is continuously on, indicating that the KIRK Wireless Server 600v3 is functional. 7.
Configuring KIRK Wireless Server 600v3 75 7.3 Accessing the Web Based Administration Page In order for your computer to communicate with the KIRK Wireless Server 600v3 it is necessary to change the computer’s Internet Protocol Properties to use the following: • • IP address: 192.168.1.2 Sub-net mask: 255.255.255.0 7.3.1 How to Change Internet Protocol Properties using Windows XP 1 From the Start menu, point to Connect to and then click Show all connections. A Network Connections window appears.
Configuring KIRK Wireless Server 600v3 A Local Area Connection Properties dialog box appears. Figure 28 Local Area Connection Properties dialog box 3 In the General tab, select Internet Protocol (TCP/IP), and then click Properties. An Internet Protocol (TCP/IP) Properties dialog box appears. Figure 29 Internet Protocol Properties dialog box 4 Click Use the following IP address, and then type 192.168.1.2 in the IP address field. 5 In the Subnet mask field, type 255.255.255.0. 6 Click OK.
Configuring KIRK Wireless Server 600v3 77 7.3.2 How to Access the Administration Page The web based Administration Page is accessed through a standard web browser. 1 Open a web browser. 2 In the browsers Address bar, type http://192.168.1.1, and then press ENTER. Note: The KIRK Wireless Server 600v3 is pre-configured with the IP address: 192.168.1.1 through the ETH1 port. The KIRK Wireless Server 600v3 Administration Page appears. Figure 30 Main page of the Web Based Administration Page 7.
Configuring KIRK Wireless Server 600v3 7.4.2 Starting the KIRK Configuration Tool When you have the KIRK Configuration Tool application installed, start it from your computer. 1 Double-click the KIRK Configuration Tool icon or locate the program under the Start menu to open the KIRK Configuration Tool application on your desktop. A start-up window appears. Figure 31 KIRK Configuration Tool startup window 14117800, Ed.
Configuring KIRK Wireless Server 600v3 79 7.5 Configuring Single-Cell Solution through Administration Page Note: Using the web based Administration Page is recommended when configuring small to medium-sized installations. This section describes how to configure a KIRK Wireless Server 600v3 Single-cell solution. Figure 32 KWS600v3 Single-cell installation For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 75.
Configuring KIRK Wireless Server 600v3 7.5.1 Entering a User Name and Password First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200. Figure 33 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type admin. 2 In the Password field, type ip1200 3 Click OK. 14117800, Ed.
Configuring KIRK Wireless Server 600v3 81 7.5.1.1 Changing User Name and Password Optionally, you can choose to change the user name and password. 1 Under the Configuration menu, click General, and then click admin. Figure 34 Adm. Page: Configuration/General/Admin/Change Password page 2 In the User name field, type a user name. 3 In the Password field, type a new password, then type the password again in the field below to confirm it. 4 Click OK to change the password.
Configuring KIRK Wireless Server 600v3 7.5.2 Assigning a Specific IP Address To assign a specific IP address to the KIRK Wireless Server 600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KIRK Wireless Server 600v3. The new IP address and network address will be provided by the system administrator. 1 Under the Configuration menu, click ETH0, and then click DHCP. Figure 35 Adm.
Configuring KIRK Wireless Server 600v3 5 83 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KIRK Wireless Server 600v3. 6 In the Network mask field, type a new network mask. Contact your system administrator for more information. 7 In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. 8 Click OK.
Configuring KIRK Wireless Server 600v3 7.5.4 Configuring DECT System 1 Under the Configuration menu, click DECT, and then click System. Figure 38 Adm. Page: Configuration/DECT/System page 14117800, Ed.
Configuring KIRK Wireless Server 600v3 2 85 In the Name field, the name MUST ALWAYS be DECT. If changing the name, the system cannot operate. 3 In the PDW (password) field, type the password, and then type it again in the field below. 4 From the Subscriptions list, select either Allow Anonymous, With User AC only, or Disabled. Note: It is recommended to select With User AC only. When subscribing a new handset to the system it is possible to use an authentication code (AC).
Configuring KIRK Wireless Server 600v3 7.5.5 Configuring DECT Master On the Master page you can establish a communication protocol between the KIRK Wireless Server 600v3 and a call handler. 1 Under the Configuration menu, click DECT, and then click Master. Figure 39 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Active. 3 In the GK (Gate Keeper) field, type the IP address of your call handler. Contact your system administrator for more information.
Configuring KIRK Wireless Server 600v3 87 7.5.6 Configuring DECT Radio 1 Under the Configuration menu, click DECT, and then click Radio. Figure 40 Adm. Page: Configuration/DECT/Master page 2 In the Radio-Id field, type 1. 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration.
Configuring KIRK Wireless Server 600v3 7.5.7 Configuring TOS (Type of Service) Priorities It is possible to change the TOS (Type of Service) priorities in a system. The TOS priority depends on the network used. 1 Under the Configuration menu, click IP. Figure 41 Adm. Page: Configuration/IP/Settings page 2 In the TOS priority field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority.
Configuring KIRK Wireless Server 600v3 89 7.6 Configuring Multi-Cell Solution through Administration Page Note: Using the web based Administration Page is recommended when configuring small to medium-sized installations. This section describes how to configure a KIRK Wireless Server 600v3 Multi-cell solution.
Configuring KIRK Wireless Server 600v3 7.6.1 Configuring the Master (Primary) KIRK Wireless Server 600v3 This section describes how to configure a Master KIRK Wireless Server 600v3 in a multi-cell solution.
Configuring KIRK Wireless Server 600v3 1 In the User Name field, type admin. 2 In the Password field, type ip1200 3 Click OK. 91 7.6.1.1.1 Changing User Name and Password Optionally, you can choose to change the user name and password. 1 Under the Configuration menu, click General, and then click admin. The following dialog box appears. Figure 44 Adm. Page: Configuration/General/Admin/Change Password page 2 In the User name field, type a user name.
Configuring KIRK Wireless Server 600v3 7.6.1.2 Assigning a Specific IP Address (Primary) To assign a specific IP address to the KIRK Wireless Server 600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KIRK Wireless Server 600v3. The new IP address and network address will be provided by the system administrator. 1 Under the Configuration menu, click ETH0, and then click DHCP. Figure 45 Adm.
Configuring KIRK Wireless Server 600v3 5 93 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KIRK Wireless Server 600v3. 6 In the Network mask field, type a new network mask. 7 In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. 8 Click OK. 9 Click Reset (under Administration menu) to save your configuration. 7.6.1.
Configuring KIRK Wireless Server 600v3 4 Under the Configuration menu, click General, and then click License. Figure 47 Adm. Page: Configuration/General/License page 5 Click Browse to search for the text file containing license information, select it, and then click Open. 6 Click Upload to upload the file. 7 Click either Reset Immediately or Idle Reset. When resetting the KIRK Wireless Server 600v3 immediately, all calls are terminated and the KIRK Wireless Server 600v3 is reset.
Configuring KIRK Wireless Server 600v3 95 7.6.1.4 Configuring Ethernet Link (Primary) 1 Under the Configuration menu, click ETH0, and then click Link. Figure 48 Adm. Page: Configuration/ETH0/Link page 2 From the Link list, select auto, and then click OK. When selecting auto, the link speed will be determined by the network switch. 3 Click Reset (under Administration menu) to save your configuration.
Configuring KIRK Wireless Server 600v3 7.6.1.5 Setting LDAP Mode (Primary) For the Master (Primary) KIRK Wireless Server 600v3 to act as a server for all the KIRK Wireless Server 600v3 secondaries, you need to set the LDAP (Lightweight Directory Access Protocol) mode. 1 Under the Configuration menu, click LDAP, and then click Server. Figure 49 Adm. Page: Configuration/LDAP/Server page 2 In the User field, type the user name. 3 In the Password field, type the password.
Configuring KIRK Wireless Server 600v3 97 7.6.1.6 Setting LDAP Replicator (Primary) 1 Under the Configuration menu, click LDAP, and then click Replicator. Figure 50 Adm. Page: Configuration/LDAP/Replicator page 2 In the Server field, type the IP address of the LDAP server. 3 In the User field, type the user name. 4 In the Password field, type the password. 5 The Enable check box must be selected. 6 Click OK. 7 Click Reset (under Administration menu) to save your configuration.
Configuring KIRK Wireless Server 600v3 7.6.1.7 Configuring DECT System (Primary) 1 Under the Configuration menu, click DECT, and then click System. Figure 51 Adm. Page: Configuration/DECT/System page 2 In the Name field, the name MUST ALWAYS be DECT. If changing the name, the system cannot operate. 3 In the PDW (password) field, type the password, and then type it again in the field below. 4 From the Subscriptions list, select either Allow Anonymous, With User AC only, or Disabled.
Configuring KIRK Wireless Server 600v3 7 99 If H323 Protocol and SKINNY Protocol: Deselect the Local R-Key/Display Handling check box. Note: When using SIP Protocol, the Local R-Key/Display Handling check box has to be enabled to support supplementary services such as On hold and Call transfer. 8 If SIP Protocol: Select the DTMF through RTP channel check box. The DTMF through RTP channel check box has to be enabled if DTMF tones are needed.
Configuring KIRK Wireless Server 600v3 7.6.1.8 Configuring DECT Master (Primary) On the Master page you can define which mode the KIRK Wireless Server 600v3 should operate in. You also establish a communication protocol between the Master KIRK Wireless Server 600v3 and a call handler. 1 Under the Configuration menu, click DECT, and then click Master. Figure 52 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Active.
Configuring KIRK Wireless Server 600v3 101 7.6.1.9 Configuring DECT Radio (Primary) On the Radio page you define which radio ID the Master KIRK Wireless Server 600v3 and Sync Master has to synchronize with. Note: In a multi-cell installation with max. 10 KIRK Wireless Server primary and secondaries, the Master KIRK Wireless Server 600v3 and the Sync Master can be the same. 1 Under the Configuration menu, click DECT, and then click Radio. Figure 53 Adm.
Configuring KIRK Wireless Server 600v3 7.6.1.10 Configuring TOS (Type of Service) Priorities (Primary) It is possible to change the TOS (Type of Service) priorities in a system. The TOS priority depends on the network used. 1 Under the Configuration menu, click IP. Figure 54 Adm. Page: Configuration/IP/Settings page 2 In the TOS priority field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority.
Configuring KIRK Wireless Server 600v3 103 7.6.2 Configuring Sync Master This section describes how to configure a Sync Master KIRK Wireless Server 600v3 in a multi-cell solution. KIRK Wireless Server 600v3 primary and secondaries uses the existing DECT air interface to synchronize to each other on. One KIRK Wireless Server 600v3 is configured as a Sync (synchronization) Master in the system. It is not necessary to configure what KIRK Wireless Server 600v3 the Sync Master should synchronize to.
Configuring KIRK Wireless Server 600v3 4 Under the Configuration menu, click ETH0, and then click IP. Note: It is necessary to use the ETH0 port when integrating the KIRK Wireless Server 600v3 on the local network. Figure 56 Adm. Page: Configuration/ETH0/IP page 5 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KIRK Wireless Server 600v3. 6 In the Network mask field, type a new network mask.
Configuring KIRK Wireless Server 600v3 105 7.6.2.2 Configuring LDAP Replicator (Sync Master) In a KIRK Wireless Server 600v3 Multi-cell solution the Sync Master needs access to the information (such as system ARI code and user data) that are stored on the Master KIRK Wireless Server 600v3/LDAP Server. Therefore, it is necessary to activate the LDAP replicator services for the Sync Master. 1 Under the Configuration menu, click LDAP, and then click Replicator. Figure 57 Adm.
Configuring KIRK Wireless Server 600v3 7.6.2.3 Configuring DECT Master (Sync Master) 1 Under the Configuration menu, click DECT, and then click Master. Figure 58 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Off. Selecting Off defines the KIRK Wireless Server 600v3 as not being the Master. 3 From the Prot (Protocol) list, select H323. 4 Click OK. 5 Click Reset (under Administration menu) to save your configuration. 14117800, Ed.
Configuring KIRK Wireless Server 600v3 107 7.6.2.4 Configuring DECT Radio (Sync Master) 1 Under the Configuration menu, click DECT, and then click Radio. Figure 59 Adm. Page: Configuration/DECT/Radio page 2 In the Master field, type the IP address of the Master (Primary) KIRK Wireless Server 600v3. 3 In the Radio-id field, type the radio ID of the Sync Master. 4 Click OK. 5 Click Reset (under Administration menu) to save your configuration. The Sync Master is now configured.
Configuring KIRK Wireless Server 600v3 7.6.3 Configuring the Alternative Master KIRK Wireless Server 600v3 This section describes how to configure an alternative (Standby) Master KIRK Wireless Server 600v3 in a multi-cell solution. In case the Master KIRK Wireless Server 600v3 stops working, the alternative (Standby) Master KIRK Wireless Server 600v3 will take over connection to the call handler.
Configuring KIRK Wireless Server 600v3 109 7.6.3.1 Entering a User Name and Password (Standby) First time you access the Administration Page, you need to log on with user name and a password. Note: In a KIRK Wireless Server 600v3 Multi-cell solution, all primary and secondary KIRK Wireless Server 600v3 must have the same password. The default user name of the system is admin and the default password of the system is ip1200.
Configuring KIRK Wireless Server 600v3 7.6.3.2 Assigning a Specific IP Address (Standby) To assign a specific IP address to the KIRK Wireless Server 600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KIRK Wireless Server 600v3. The new IP address and network address will be provided by the system administrator. 1 Under the Configuration menu, click ETH0, and then click DHCP. Figure 62 Adm.
Configuring KIRK Wireless Server 600v3 5 111 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KIRK Wireless Server 600v3. 6 In the Network mask field, type a new network mask. 7 In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. 8 Click OK. 9 Click Reset (under Administration menu) to save your configuration. 7.6.3.
Configuring KIRK Wireless Server 600v3 7.6.3.4 Configuring DECT Master (Standby) On the Master page you need to define the KIRK Wireless Server 600v3 as an alternative (Standby) Master KIRK Wireless Server 600v3. 1 Under the Configuration menu, click DECT, and then click Master. Figure 65 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Standby. Selecting Standby defines the KIRK Wireless Server 600v3 as an alternative Master (Standby).
Configuring KIRK Wireless Server 600v3 113 7.6.3.5 Configuring DECT Radio (Standby) 1 Under the Configuration menu, click DECT, and then click Radio. Figure 66 Adm. Page: Configuration/DECT/Radio page 2 Select the Disable check box to disable the radio. 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration. The alternative (Standby) Master KIRK Wireless Server 600v3 is now configured.
Configuring KIRK Wireless Server 600v3 7.6.4 Configuring the Secondary KIRK Wireless Server 600v3 This section describes how to configure KIRK Wireless Server 600v3 secondaries in a multi-cell solution. After configuring the Master (Primary) KIRK Wireless Server 600v3, you need to configure each Secondary KIRK Wireless Server 600v3 to be used in the system one by one.
Configuring KIRK Wireless Server 600v3 115 7.6.4.1 Entering a User Name and Password (Secondary) First time you access the Administration Page, you need to log on with user name and a password. Note: In a KIRK Wireless Server 600v3 Multi-cell solution, all primary and secondary KIRK Wireless Server 600v3 must have the same password. The default user name of the system is admin and the default password of the system is ip1200.
Configuring KIRK Wireless Server 600v3 7.6.4.2 Assigning a Specific IP Address (Secondary) To assign a specific IP address to the KIRK Wireless Server 600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KIRK Wireless Server 600v3. The new IP address and network address will be provided by the system administrator. Note: It is advisable that the IP addresses for KIRK Wireless Server 600v3 secondaries are numbered in succession; eg. 192.168.1.3, 192.168.1.4, 192.
Configuring KIRK Wireless Server 600v3 117 Figure 70 Adm. Page: Configuration/ETH0/IP page 5 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KIRK Wireless Server 600v3. 6 In the Network mask field, type a new network mask. 7 In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. 8 Click OK.
Configuring KIRK Wireless Server 600v3 7.6.4.3 Configuring Ethernet Link (Secondary) 1 Under the Configuration menu, click ETH0, and then click Link. Figure 71 Adm. Page: Configuration/ETH0/Link page 2 From the Link list, select auto, and then click OK. When selecting auto, the link speed will be determined by the network switch. 3 Click Reset (under Administration menu) to save your configuration. 14117800, Ed.
Configuring KIRK Wireless Server 600v3 119 7.6.4.4 Setting LDAP Replicators (Secondary) In a KIRK Wireless Server 600v3 Multi-cell solution the Secondary KIRK Wireless Server 600v3 needs access to the information (such as system ARI code and user data) that are stored on the Master KIRK Wireless Server 600v3/LDAP Server. Therefore, it is necessary to activate the LDAP replicator services for the Secondary KIRK Wireless Server 600v3. 1 Under the Configuration menu, click LDAP, and then click Replicator.
Configuring KIRK Wireless Server 600v3 7.6.4.5 Configuring DECT System (Secondary) 1 Under the Configuration menu, click DECT, and then click System. Figure 73 Adm. Page: Configuration/DECT/System page 2 In the Name field, the name MUST ALWAYS be DECT. If changing the name, the system cannot operate. 3 In the PDW (password) field, type the password, and then type it again in the field below. 4 Click OK. 5 Click Reset (under Administration menu) to save your configuration. 14117800, Ed.
Configuring KIRK Wireless Server 600v3 121 7.6.4.6 Configuring DECT Master (Secondary) On the Master page you need to define the KIRK Wireless Server 600v3 as a Secondary KIRK Wireless Server 600v3. 1 Under the Configuration menu, click DECT, and then click Master. Figure 74 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Off. Selecting Off defines the KIRK Wireless Server 600v3 as a Secondary. 3 Check that the protocol H323 is selected from the Prot (Protocol) list.
Configuring KIRK Wireless Server 600v3 7.6.4.7 Configuring DECT Radio (Secondary) On the Radio page you define which radio ID the Master KIRK Wireless Server 600v3 and Sync Master has to synchronize with. 1 Under the Configuration menu, click DECT, and then click Radio. Figure 75 Adm. Page: Configuration/DECT/Radio page 2 In the Master field, type the IP address of the Master KIRK Wireless Server 600v3. 3 In the Radio-Id field, type the radio ID number of the KIRK Wireless Server 600v3.
Configuring KIRK Wireless Server 600v3 7 123 Click Reset (under Administration menu) to save your configuration. The Secondary KIRK Wireless Server 600v3 is now configured. Note: When configuring more KIRK Wireless Server 600v3 secondaries, it is possible to make a backup of the configuration file of the first configured Secondary KIRK Wireless Server 600v3. This configuration file can be used as input to configure the rest of the KIRK Wireless Server 600v3 secondaries.
Configuring KIRK Wireless Server 600v3 7.6.6 Configuring Standalone LDAP Server In a KIRK Wireless Server 600v3 Multi-cell solution it is possible to configure an LDAP Server to handle all handset/user registration data (such as name, directory number, IPEI etc.).
Configuring KIRK Wireless Server 600v3 125 7.6.6.1 Setting LDAP Mode (LDAP Server) 1 Under the Configuration menu, click LDAP, and then click Server. Figure 77 Adm. Page: Configuration/LDAP/Server page 2 In the User field, type the user name. 3 In the Password field, type the password. 4 Select the Write Access check box. 5 Click OK. 6 Click Reset (under Administration menu) to save your configuration. 7.6.6.
Configuring KIRK Wireless Server 600v3 2 From the Mode list, select Off. 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration. 7.6.6.3 Configuring DECT Radio (LDAP Server) 1 Under the Configuration menu, click DECT, and then click Radio. Figure 79 Adm. Page: Configuration/DECT/Radio page 2 Select the Disable check box to disable the radio. 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration. The LDAP Server is now configured.
Configuring KIRK Wireless Server 600v3 127 7.6.7 Configuring Alternative LDAP Server Working with LDAP Servers, you can also define a KIRK Wireless Server 600v3 to be an alternative LDAP Server. In case the LDAP Server stops working, the alternative LDAP Server will take over the LDAP Replication to the radio units.
Configuring KIRK Wireless Server 600v3 7.6.7.1 Setting LDAP Mode (Alt. LDAP Server) 1 Under the Configuration menu, click LDAP, and then click Server. Figure 81 Adm. Page: Configuration/LDAP/Server page 2 In the User field, type the user name. 3 In the Password field, type the password. 4 Select the Write Access check box. 5 Click OK. 6 Click Reset (under Administration menu) to save your configuration. 7.6.7.2 Setting LDAP Replicator (Alt.
Configuring KIRK Wireless Server 600v3 1 129 Under the Configuration menu, click LDAP, and then click Replicator. Figure 82 Adm. Page: Configuration/LDAP/Replicator page 2 In the Server field, type the IP address of the LDAP Server. 3 In the User name field, type the user name. 4 In the Password field, type the password. 5 Select the Enable check box. 6 Click OK. 7 Click Reset (under Administration menu) to save your configuration. The alternative LDAP Server is now configured.
Configuring KIRK Wireless Server 600v3 7.7 Configuring Single-Cell Solution through KIRK Configuration Tool Note: Using the KIRK Configuration Tool is recommended when configuring medium-sized to large installations. It is possible, though, to use the KIRK Configuration Tool for single-cell configuration as well. For information on accessing the KIRK Configuration Tool, refer to “Accessing the KIRK Configuration Tool” on page 77.
Configuring KIRK Wireless Server 600v3 131 Figure 84 KIRK Configuration Tool: Master tab 1 In the IP Address area: • Deselect the DHCP check box. First time you power up the KIRK Wireless Server 600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the KIRK Wireless Server 600v3, provided by your system administrator.
Configuring KIRK Wireless Server 600v3 2 In the Gatekeeper area: • From the Mode list, select Active. • In the Gatekeeper field, type the IP address of your call handler. Contact your system administrator for more information. • In the Alternative Gatekeeper field, type an alternative IP address of your call handler (optionally). Contact your system administrator for more information. • 3 From the Protocol list, select either H323, SIP or Skinny depending on the protocol you are using.
Configuring KIRK Wireless Server 600v3 133 7.8 Configuring Multi-Cell Solution through KIRK Configuration Tool Note: Using the KIRK Configuration Tool is recommended when configuring medium-sized to large installations. For information on accessing the KIRK Configuration Tool, refer to “Accessing the KIRK Configuration Tool” on page 77. This section describes how to configure a KIRK Wireless Server 600v3 Multi-cell solution.
Configuring KIRK Wireless Server 600v3 7.8.1 Configuring the Master (Primary) KIRK Wireless Server 600v3 Note: To configure a KIRK Wireless Server 600v3 Multi-cell solution it is necessary to obtain a multi-cell license from www.kirktelecom.com. Contact KIRK telecom sales support by e-mail (mph@kirktelecom.com or hbk@kirktelecom.com) and require a multi-cell license for the KIRK Wireless Server 600v3. You receive an e-mail containing a text file with the multi-cell license.
Configuring KIRK Wireless Server 600v3 • 135 In the Host Name field, type the host name of the KIRK Wireless Server 600v3. The host name consist of ip1200- followed by the last three octets of the MAC address of the KIRK Wireless Server 600v3 (to be found on the label on the rear of the KIRK Wireless Server 600v3). Eg. ip1200-0f-01-9d Note: When clicking the Get button, the system provides the host name automatically.
Configuring KIRK Wireless Server 600v3 5 In the Radio field: • Select the Disable check box to disable the radio. 6 In the License area: • Click Browse to search for the text file containing license information, select it, and then click Open. Note: Remember to obtain a multi-cell license from www.kirktelecom.com. Contact KIRK telecom sales support by e-mail (mph@kirktelecom.com or hbk@kirktelecom.com) and require a multi-cell license for the KIRK Wireless Server 600v3.
Configuring KIRK Wireless Server 600v3 137 7.8.2 Configuring the Alternative Master KIRK Wireless Server 600v3 This section describes how to configure an alternative (Standby) Master KIRK Wireless Server 600v3 in a multi-cell solution. In case the Master KIRK Wireless Server 600v3 stops working, the alternative (Standby) Master KIRK Wireless Server 600v3 will take over connection to the call handler.
Configuring KIRK Wireless Server 600v3 Figure 88 KIRK Configuration Tool: Alt Master tab 1 In the IP Address area: • Deselect the DHCP check box. First time you power up the KIRK Wireless Server 600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the alternative Master KIRK Wireless Server 600v3, provided by your system administrator.
Configuring KIRK Wireless Server 600v3 139 2 In the Gatekeeper area: • From the Mode list, select Standby. Selecting Standby defines the KIRK Wireless Server 600v3 as an alternative (Standby) Master. 3 In the Radio field: • Select the Disable check box to disable the radio. 4 Save the configuration now or wait until you have finished configuring the whole installation. For more information about saving the configuration, refer to “Saving Configurations” on page 150. 7.8.
Configuring KIRK Wireless Server 600v3 Figure 90 KIRK Configuration Tool: LDAP Server tab 14117800, Ed.
Configuring KIRK Wireless Server 600v3 1 141 In the IP Address area: • Deselect the DHCP check box. First time you power up the KIRK Wireless Server 600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the LDAP Server, provided by your system administrator. This IP address is now the default address when accessing the LDAP Server. • • • In the Network Mask field, type the network mask.
Configuring KIRK Wireless Server 600v3 7.8.4 Configuring Alternative LDAP Server Working with LDAP Servers, you can also define a KIRK Wireless Server 600v3 to be an alternative LDAP Server. In case the LDAP Server stops working, the alternative LDAP Server will take over the LDAP Replication to the radio units.
Configuring KIRK Wireless Server 600v3 143 Figure 92 KIRK Configuration Tool: Alt LDAP Server tab KIRK Wireless Server 600v3 Installation and Configuration Guide
Configuring KIRK Wireless Server 600v3 1 In the IP Address area: • Deselect the DHCP check box. First time you power up the KIRK Wireless Server 600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the alternative LDAP Server, provided by your system administrator. This IP address is now the default address when accessing the alternative LDAP Server.
Configuring KIRK Wireless Server 600v3 145 7.8.5 Configuring Sync Master This section describes how to configure a Sync Master KIRK Wireless Server 600v3 in a multi-cell solution. KIRK Wireless Server 600v3 primary and secondaries uses the existing DECT air interface to synchronize to each other on. One KIRK Wireless Server 600v3 is configured as a Sync (synchronization) Master in the system. It is not necessary to configure what KIRK Wireless Server 600v3 the Sync Master should synchronize to.
Configuring KIRK Wireless Server 600v3 • In the Host Name field, type the host name of the KIRK Wireless Server 600v3. The host name consist of ip1200- followed by the last three octets of the MAC address of the KIRK Wireless Server 600v3 (to be found on the label on the rear of the KIRK Wireless Server 600v3). Eg. ip1200-0f-01-9d Note: When clicking the Get button, the system provides the host name automatically.
Configuring KIRK Wireless Server 600v3 147 7.8.6 Configuring the Secondary KIRK Wireless Server 600v3 This section describe how to configure KIRK Wireless Server 600v3 secondaries in a multi-cell solution. After configuring the Master (Primary) KIRK Wireless Server 600v3, you need to configure each Secondary KIRK Wireless Server 600v3 to be used in the system.
Configuring KIRK Wireless Server 600v3 In the Secondaries tab you configure the Secondary KIRK Wireless Server 600v3. Figure 95 KIRK Configuration Tool: Secondaries tab 1 In the IP Address Range area: • In the First Secondary field, type the IP address of the first Secondary KIRK Wireless Server 600v3. Contact your system administrator for more information.
Configuring KIRK Wireless Server 600v3 149 A Secondary Settings dialog box appears. Figure 96 KIRK Configuration Tool: Secondary Settings dialog box — In the Host Name field, type the host name. The host name consist of ip1200followed by the last three octets of the MAC address of the KIRK Wireless Server 600v3 (to be found on the label on the rear of the KIRK Wireless Server 600v3). Eg. ip1200-0f-01-9d Note: When clicking the Get button, the system provides the host name automatically.
Configuring KIRK Wireless Server 600v3 5 Save the configuration now or wait until you have finished configuring the whole installation. For more information about saving the configuration, refer to “Saving Configurations” on page 150. 7.8.7 Saving Configurations This section describes how to save your configurations. You can save all the configurations or just some of them. 1 On the File menu, click Save. A Save dialog box appears.
Configuring KIRK Wireless Server 600v3 151 7.8.8 Uploading Configuration Files This section describes how to upload configuration files. Note: When uploading a configuration file to the KIRK Wireless Server 600v3, the KIRK Wireless Server 600v3 in question must have a specific IP address valid to the whole network.
Configuring KIRK Wireless Server 600v3 2 Select the configuration files to be uploaded, and then click Open. An Upload dialog box appears: Figure 99 KIRK Configuration Tool: Upload dialog box 3 Click Upload. The following dialog box appears. 14117800, Ed.
Configuring KIRK Wireless Server 600v3 153 In the Status area you can see the status of the uploading process. • • • 4 Green - OK Yellow - working Red - error If you receive an error, click either Abort to abort all uploads or click Skib to skip the upload in question and continue to the next (if any). 7.8.9 Opening Configuration Files This section describes how to open configuration files. 1 On the File menu, click Open. A Select configuration text files to open dialog box appears.
Configuring KIRK Wireless Server 600v3 14117800, Ed.
Chapter 8 KIRK Handset Registration and Subscription This section provides information about KIRK Handset registration and subscription. You must register and subscribe a handset before you can use it. Note: This section only describes how to register handsets on the Master KIRK Wireless Server 600v3/LDAP server. You also need to register the users on the call handler. For registering users on the call handler, refer to the user guide accompanying this product.
KIRK Handset Registration and Subscription 8.1.1 Registering Handsets Using Skinny Protocol 1 Under Administration menu, click DECT, and then click Users. The following window appears. Figure 101 Adm. Page: Administration/DECT/Users page 2 Click New. An Edit User dialog box appears. Figure 102 Adm. Page: Edit User dialog box 14117800, Ed.
KIRK Handset Registration and Subscription 157 3 In the Long Name field, type any name. It is recommended to type the same information as in the Name field (see step 4 below). 4 In the Name field, type SEP followed by the IPEI number of the handset. The IPEI number is found either on a label under the battery, on the packaging label, or by pressing *99984*3/OK on the handset to be registered.
KIRK Handset Registration and Subscription 8.1.2 Registering Handsets Using H323 Protocol 1 Under Administration menu, click DECT, and then click Users. The following window appears. Figure 103 Adm. Page: Administration/DECT/Users page 2 Click New. An Edit User dialog box appears. Figure 104 Adm. Page: Edit User dialog box 14117800, Ed.
KIRK Handset Registration and Subscription 159 3 In the Long Name field, type any name. It is recommended to type the same information as in the Name field (see step 4 below). 4 In the Name field, type SEP followed by the IPEI number of the handset. The IPEI number is found either on a label under the battery, on the packaging label, or by pressing *99984*3/OK on the handset to be registered.
KIRK Handset Registration and Subscription 8.1.3 Registering Handsets Using SIP Protocol 1 Under Administration menu, click DECT, and then click Users. The following window appears. Figure 105 Adm. Page: Administration/DECT/Users page 2 Click New. An Edit User dialog box appears. Figure 106 Adm. Page: Edit User dialog box 14117800, Ed.
KIRK Handset Registration and Subscription 3 In the Long Name field, type any name. 4 In the Name field, type the SIP registration name (no spaces allowed). 5 In the Number field, type the SIP registration number. 161 Note: If the SIP registration procedure requires a user name instead of the SIP registration number, you must access a hidden menu, by typing the following in the web browsers Address bar:http://xxx.xxx.xxx.xxx/SIP/mod cmd.xml?xsl=sip.
KIRK Handset Registration and Subscription 8.2 Subscribing KIRK Handsets This section provides information about: • • “Subscribing Handsets” on page 162 “Subscribing a Handset to Different Systems” on page 163 Note: Subscription of handsets requires the use of each registered handset. Note: To make subscriptions, the system must allow subscriptions to be made. Some systems also require an Authentication Code (AC).
KIRK Handset Registration and Subscription 163 8.2.2 Subscribing a Handset to Different Systems The handset can be subscribed (connected) to a maximum of 10 different systems. Note: To be able to log on to a system, subscription to the system must be established. 8.2.2.1 Changing to another System Automatically Note: Auto login should only be used when systems are separate, with no overlaps. 1 Press MENU - go to MENU LOGIN. 2 Press 3 - go to SELECT LOGIN. 3 Press 3 - go to SELECT LOGIN AUTO.
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Chapter 9 KIRK Handset Management This section provides information about KIRK Handset management such as unsubscribing and deregistering handsets, changing user configurations and handset adjustment. The section also provides information about activating pre call services on your handset specific for the Cisco call handler.
KIRK Handset Management 9.2 Searching for Handset/User Information Through the web based Administration Page, it is possible to search for a registered handset/user in the system. For more information about accessing the Administration Page, refer to “Accessing the Web Based Administration Page” on page 75. 1 Under the Administration menu, click DECT, and then click Users. Figure 108 Adm.
KIRK Handset Management 7 Press 3/OK. 8 If handset is subscribed to more than one system, select the system ARI in question. 167 The handset has been unsubscribed. 9.4 Removing KIRK Handsets from the List (Deregistering) You can deregister KIRK Handsets from KIRK Wireless Server 600v3. This is necessary when: • • you must replace the handset due to loss or breakage. you want to assign the handset to a user with a different telephone number.
KIRK Handset Management 2 Select the handset in question by clicking on the Long Name. An Edit User dialog box appears. Figure 110 Adm. Page: Edit User dialog box 3 Click Delete. 14117800, Ed.
KIRK Handset Management 169 9.5 Changing User Configurations You can change user configurations, such as the AC (authentication code) using the web based Administration Page. For more information about accessing the Administration Page, refer to “Accessing the Web Based Administration Page” on page 75. 1 Under the Administration menu, click DECT, and then click Users. Figure 111 Adm. Page: Administration/DECT/Users window 2 Select the handset in question by clicking on the Long Name.
KIRK Handset Management 3 Change settings, and then click Apply. 4 Click OK. 9.6 Adjusting the KIRK Handset This section provides information about: • • • “Content of the KIRK Programming Kit Handset” on page 170 “Set up of the Hardware for KIRK Handset Adjustment” on page 171 “Adjusting the KIRK Handset with the ServiceTool” on page 171 9.6.1 Content of the KIRK Programming Kit Handset The KIRK Programming Kit Handset (Part no.
KIRK Handset Management 171 9.6.2 Set up of the Hardware for KIRK Handset Adjustment 1 Connect the serial cable to the programming stand/charger and Com port of your computer. 2 Place the handset in the charger. The handset is now ready for programming via the ServiceTool 9.6.3 Adjusting the KIRK Handset with the ServiceTool The ServiceTool is the tool you access from your desktop and use for repeater programming, handset adjustment and software download to the KIRK Handset and KIRK Repeater.
KIRK Handset Management 9.7.2 Cancelling Call-Forward-All Use this feature to cancel the call forward between telephone numbers. On your handset do the following: 1 Press 2 Press ** and then press 2. You will receive a confirmation tone. . 9.7.3 Call Pickup Use this feature to answer a phone in your call pickup group. Note: Not supported for SRST. On your handset do the following: 1 Press 2 Press ** and then press 3. .
Chapter 10 System Management This section provides you with information about the web based Administration Page of the KIRK Wireless Server 600v3 and ServiceTool. The section describes how the programs are used for system management. This section includes information about: • • “Using the Web Based Administration Page” on page 173 “Using the ServiceTool” on page 192 10.
System Management 10.1.1 Reading System Information This page provides general system information. 1 Under the Configuration menu, click General. Figure 114 Adm.
System Management 175 10.1.2 Reading DECT Statistics In the DECT menu, under Administration, it is possible to read information about calls, users, radio calls, and handovers in the system. You get an over all overview of how the system is running. Note: The pages in the DECT menu varies, depending on the installation (single-celle/multi-cell) and role of the KIRK Wireless Server 600v3 (Master/Secondary/LDAP Server).
System Management 10.1.2.2 Users This page provides information about the handsets/users registered on the system. 1 Under the Administration menu, click DECT, and then click Users. Figure 116 Adm. Page: Administration/DECT/Users page 2 Click Show. 10.1.2.3 Unknown This page provides information about anonymous registered handsets/users on the system. 1 Under the Administration menu, click DECT, and then click Unknown. Figure 117 Adm. Page: Administration/DECT/Unknown page 14117800, Ed.
System Management 177 10.1.2.4 Radios This page provides information about all KIRK Wireless Server 600v3 secondaries in the KIRK Wireless Server 600v3 installation. 1 Under the Administration menu, click DECT, and then click Radios. Figure 118 Adm. Page: Administration/DECT/Radios page 10.1.2.5 Master Calls This page provides information about all calls on the Master (Primary) KIRK Wireless Server 600v3. 1 Under the Administration menu, click DECT, and then click Master Calls. Figure 119 Adm.
System Management 10.1.2.6 Radio Calls This page provides information about the IPEI number and status, and to which IP address the handset will make a handover. 1 Under the Administration menu, click DECT, and then click Radio Calls. Figure 120 Adm. Page: Administration/DECT/Radio Calls page 10.1.2.7 Handovers This page provides information about the handsets being in handover status. 1 Under the Administration menu, click DECT, and then click Handover. Figure 121 Adm.
System Management 179 10.1.3 Reading LDAP Server Status This page provides information about the amount of replication clients connected to the LDAP Server. 1 Under the Configuration menu, click LDAP, and then click Server-Status. Figure 122 Adm. Page: Configuration/LDAP/Server-Status page 10.1.4 Reading LDAP Replicator Statistics This page provides information about the selected server. 1 Under the Configuration menu, click LDAP, and then click Replicator-Status. Figure 123 Adm.
System Management 10.1.5 Reading Ethernet Statistics This page provides status information on the interface. 1 Under the Configuration menu, click ETH0/ETH1, and then click Statistics. Figure 124 Adm. Page: Configuration/ETH/Statistics page 2 Click Clear if you want to delete all information. 14117800, Ed.
System Management 181 10.1.6 Diagnotics In the Diagnostics menu, under Administration, it is possible to define which logs are to be generated. The logs are useful when supervising the system and in case of problem solving. This section provides information about: • • • • “Logging” on page 181 “Tracing” on page 182 “Config Show” on page 183 “Ping” on page 183 10.1.6.1 Logging 1 Under the Administration menu, click Diagnostics. Figure 125 Adm.
System Management 10.1.6.2 Tracing In this page you can define what information to trace. This information is useful when troubleshooting and when contacting service representatives. 1 Under the Administration menu, click Diagnostics, and then click Tracing. Figure 126 Adm. Page: Administration/Diagnostics/Tracing page 2 Select which information you want to trace. 3 Click Trace(buffer) if you only want to trace in a small buffer or click Trace(continues) if you want to trace in a large buffer.
System Management 183 10.1.6.3 Config Show This page displays the KIRK Wireless Server 600v3 configuration as a text string. 1 Under the Administration menu, click Diagnostics, and then click Config Show. Figure 127 Adm. Page: Administration/Diagnostics/Config Show page 10.1.6.4 Ping This page is used to determine the responce time from the KIRK Wireless Server 600v3 to a certain IP address. This is useful when checking the connection between the different system components.
System Management 2 In the IP address field, type the IP address of another IP system on the network you want to check up against. The connection will be checked. 10.1.7 Making a Back-Up of the Configuration File This section provides information about saving the configuration data of the KIRK Wireless Server 600v3, registration and subscription data of the handset and system information.
System Management 185 10.1.8 Updating the KIRK Wireless Server 600v3 This section describes how to update the following: • • • • “Updating Configuration File” on page 185 “Updating Firmware” on page 186 “Updating Radio File” on page 187 “Updating Boot File” on page 188 10.1.8.1 Updating Configuration File 1 Under the Administration menu, click Upload. Figure 130 Adm. Page: Administration/Upload/Config page 2 Click Browse. A dialog box appears.
System Management 10.1.8.2 Updating Firmware The software of the KIRK Wireless Server 600v3 can be updated. To update the software you load a file to the system. Contact your distributor for newest software. 1 Under the Administration menu, click Upload, and then click Firmware. Figure 131 Adm. Page: Administration/Upload/Firmware page 2 Click Browse. A dialog box appears. 3 Select the firmware in question, and then click Open. 4 Click Upload. Wait until the system has finished updoading.
System Management 187 10.1.8.3 Updating Radio File The radio file of the KIRK Wireless Server 600v3 can be updated. To update the radio file you load a file to the system. Contact your distributor for newest software. 1 Under the Administration menu, click Upload, and then click Radio. Figure 132 Adm. Page: Administration/Upload/Radio page 2 Click Browse. A dialog box appears. 3 Select the radio file in question, and then click Open. 4 Click Send file. Wait until the system has finished updoading.
System Management 10.1.8.4 Updating Boot File The boot file of the KIRK Wireless Server 600v3 can be updated. To update the boot file you load a file to the system. Contact your distributor for newest software. 1 Under the Administration menu, click Upload, and then click Boot. Figure 133 Adm. Page: Administration/Upload/Boot page 2 Click Browse. A dialog box appears. 3 Select the boot file in question, and then click Open. 4 Click Upload. Wait until the system has finished updoading.
System Management 189 10.1.9 Resetting the KIRK Wireless Server 600v3 Some configuration changes requires a reset in order to take effect. A reset restarts the KIRK Wireless Server 600v3 software.
System Management 10.1.9.2 Resetting KIRK Wireless Server 600v3 When System is Idle Instead of resetting the system immediately and terminating all ongoing calls, it is also possible to reset the system, when the system is idle. The reset is done when there are no active calls in the KIRK Wireless Server 600v3. 1 Under the Administration menu, click Reset. Figure 135 Adm. Page: Administration/Reset/Idle Reset page 2 Click OK to reset if the system is idle (no active calls, etc.). 14117800, Ed.
System Management 191 10.1.9.3 Resetting in TFTP Mode You can also reset the KIRK Wireless Server 600v3 in TFTP mode (Trivial File Transfer Protocol). The TFTP mode is used, if the KIRK Wireless Server 600v3 is to be updated through the GWLOAD program. For more information about using the GWLOAD program, refer to “Using the GWLOAD Program” on page 199. 1 Under the Administration menu, click Reset, and then click TFTP. Figure 136 Adm. Page: Administration/Reset/TFTP page 2 Click OK.
System Management 10.2 Using the ServiceTool The ServiceTool is used for repeater programming and handset adjustment. This section provides information about: • • “KIRK Repeater Programming” on page 192 “Adjusting the KIRK Handset” on page 192 10.2.1 KIRK Repeater Programming For information about repeater programming, refer to “Programming the KIRK Repeater with the ServiceTool” on page 53. 10.2.
Chapter 11 Messaging over IP MSF This section provides you with information about writing MSF messages (Message Service Function) using the web based Administration Page of the KIRK Wireless Server 600v3. For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 75. With the MSF messages function you can send text messages to any MSF compatible handset connected to the KIRK Wireless Server 600v3.
Messaging over IP MSF 11.2 Sending Text Messages The MSF messages function requires the use of a third-party application, such as an alarm server. For demonstration, KIRK telecom has a MSF package including: • • • • • Binary dll Lan Manager program including the java source code Description of the dll interface Description of the MSF protocol Simple example in VB.net usig the dll interface including source code Note: The MSF Lan Manager is a demo program using the KIRK dll interface.
Chapter 12 Troubleshooting This section provides you with general troubleshooting information, frequently asked questions, and describes how to upload IP firmware using the KIRK GWLOAD program. This section includes information about: • • • “Solving Problems in KIRK Wireless Server 600v3” on page 195 “Frequently Asked Questions” on page 198 “Using the GWLOAD Program” on page 199 12.1 Solving Problems in KIRK Wireless Server 600v3 This section describes wireless troubleshooting procedures only.
Troubleshooting 12.1.1 Administration Page of the KIRK Wireless Server 600v3 The error messages that may occur on the KIRK Wireless Server 600v3 Administration Page are described in the following table. Table 11 Error Messages on the Administration Page Problem Action required LDAP replication is down/ stopped The LDAP replicator is not active. Check password. Check that the Master IP address of the LDAP Server is correct. Check that the LDAP replication service is enabled. Missing Skinny license.
Troubleshooting 197 12.1.2 KIRK Configuration Tool for KIRK Wireless Server 600v3 The error messages that may occur in the KIRK Configuration Tool are described in the following table. Table 12 Error Messages in KIRK Configuration Tool Problem Action required Get button is grayed cannot click on it The Get button uses the IP address to look up the host name. The Get button is only enabled, if the DHCP check box is disabled.
Troubleshooting 12.2 Frequently Asked Questions This section contains frequently asked questions about the KIRK Wireless Server 600v3. Question - General Answer Why is my single cell system continuously restarting itself? On the Administration Page of the KIRK Wireless Server 600v3 (Configuration > DECT > Radio) - or in the KIRK Configuration Tool, set radio ID back to default (blank).
Troubleshooting 199 12.3 Using the GWLOAD Program This section describes how to reach the KIRK Wireless Server 600v3 through the GWLOAD program. It is necessary to use the GWLOAD program if the system GW Upload is chrashed and/ or if KIRK Wireless Server 600v3 is restarted in TFTP mode (refer to “Resetting the KIRK Wireless Server 600v3 Hardware” on page 44 for more information). The GWLOAD program is to be downloaded from www.kirktelecom.com.
Troubleshooting 6 Select the file in question, and then click Open. The following dialog box appears. Figure 140 KIRK GWLOAD: Upload dialog box 7 Click Upload. The following dialog box appears. Figure 141 KIRK GWLOAD: Upload in progress dialog box 8 When uploading has finished, the following dialog box appears. Figure 142 KIRK GWLOAD: Uploading finished dialog box Click OK.
Index 201 Index A G acronyms 19 GWLOAD program 199 Administration Page accessing 77 Alternative Master (Primary) 108 changing Internet Protocol 75 changing password 81 configuring multi-cell 89 configuring single-cell 79 default password 80 Master (Primary) 90 Secondary 114 single-cell 79 auto login 24 Autologging 24 H Handover 24 handset deregistration 167 I installing KIRK Repeater 49 KIRK Wireless Server 600v3 45 Internet Protocol, changing 75 IP address 75 B IPEI 155 battery charging 68 infor
Index requirements 25 wireless bands 23 unsubscribing 166 viewing configuration 165 KIRK Handset adjustment hardware setup 171 KIRK Programming Kit 170 ServiceTool 171 KIRK Maintenance Software requirements 28 KIRK Repeater components 49 description 48 downloading software 53 installing 49 LED indicators 49 placement 30 powering 52 programming 52 requirements 27 types 48 unpacking 47 KIRK Repeater programming hardware setup 53 KIRK Programming Kit 52 ServiceTool 53 KIRK Wireless Server 600v3 accessing
Index 203 Index RJ45 74 S secondary 22 serial number 155 retrieving 70 single-cell configuration KIRK Configuration Tool 130 site survey 29 standard LAN patch cable 74 subscription 162 sync over air 31 synchronization chain 31 alternative sync ways 34 sync master 32 with repeaters 38 system capacity 23 T trademarks 2 troubleshooting 195 Administration Page 196, 197 U updating boot file 188 configuration file 185 firmware 186 radio file 187 W wireless bands 23 KIRK Wireless Server 600v3 Installation a
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