Installation and Operation Link Wireless Telephone System Link 150 M3 MCU Part Number: 72-0075-01 Issue C-W
SpectraLink Corporation Link WTS Installation and Operation NOTICE SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients. The drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
SpectraLink Corporation Link WTS Installation and Operation Note concerning the Master Control Unit: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SpectraLink Corporation Link WTS Installation and Operation UL Information This symbol on the nameplate means the product is listed by Underwriter’s Laboratories, Inc. It is designed and manufactured to meet rigid U.L. safety standards against X-radiation, fire, casualty, and electrical hazards. The following are statements required for UL certification, related to safety procedures that must be adhered to during installation.
SpectraLink Corporation Link WTS Installation and Operation FCC Information The Master Control Unit Complies with Part 68, FCC Rules FCC Registration Numbers: Link 150: IYGUSA-33400-PX-E Ringer Equivalence: Link 150 Model 3: 0.3B SpectraLink Corporation Link 150 Made in the USA This equipment complies with Part 68 of the FCC Rules. On the back of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
SpectraLink Corporation Link WTS Installation and Operation Industry Canada (IC) Notice Notice: The Industry Canada (IC) label identifies certified equipment. This cert ification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction.
SpectraLink Corporation Link WTS Installation and Operation Warranty Support Program World-class support for your Wireless Telephone System Service Overview The SpectraLink Warranty Support Program provides predictable no cost Service Coverage All models within the Link 150 and Link 3000 product families, Link WTS Base Stations, Wireless Telephones, and the full range of NetLink products. Term Twelve (12) month warranty on hardware and software.
SpectraLink Corporation Customer Responsibilities Link WTS Installation and Operation 1. Maintain the installation site and provide the necessary utility services for use of the Product in accordance with SpectraLink’s applicable published specifications, see installation guide. 2. Provide all on-site labor necessary to assist SpectraLink in troubleshooting; and for receiving, replacing, and returning all parts required to effect a repair. 3.
SpectraLink Corporation Link WTS Installation and Operation Cleaning Tips for Wireless Telephones Wireless Telephones may occasio nally need to be cleaned to maintain appearance. Generally, wiping the handset surface with a clean, water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution may be used. Be sure to wipe away any detergent residue with a plain water dampened cloth.
SpectraLink Corporation Link WTS Installation and Operation Table of Contents 1. ABOUT THIS DOCUMENT 1 1.1 Questions? 1 1.2 Icons and Conventions 1 1.3 Installation Overview 1 2. LINK WIRELESS TELEPHONE SYSTEM OVERVIEW 3 2.1 System Operation 3 2.2 The Front Panel of the Link 150 M3 MCU 5 3. SITE PREPARATION 6 3.1 Required Materials 6 3.2 Determine Location of MCU 6 4. RUN CABLE FOR SYSTEM 7 4.1 Run Cables to Base Station Locations 7 4.2 Pull Cable 8 4.
SpectraLink Corporation Link WTS Installation and Operation 7. SITE CERTIFICATION 29 8. SYSTEM ADMINISTRATION 30 8.1 Troubleshoot Error Codes 30 8.2 Troubleshoot Phone Features 30 8.3 Status LED Codes 31 8.4 Replace a Wireless Telephone 35 8.5 Replace an MCU 36 8.6 Replace a Base Station 37 9. WIRELESS TELEPHONE PLANNING WORKSHEET 38 10. BASE STATION LOCATION WORKSHEET 39 11. APPENDIX A: TECHNICAL PARAMETERS 40 11.1 Select Alternate Spread Spectrum Sequence 40 11.
SpectraLink Corporation Link WTS Installation and Operation 1. About This Document This document explains installation and operation of SpectraLink’s Link Wireless Telephone System (WTS), using the Link 150 Model 3 (M3) Master Control Unit (MCU). The Link 150 M3 MCU adds wireless service to your existing telephone system. The installation process connects the Link Wireless Telephone System to your telephone system, and activates SpectraLink Wireless Telephones. 1.
SpectraLink Corporation Link WTS Installation and Operation This table lists the installation steps and the person usually responsible for each step.
SpectraLink Corporation Link WTS Installation and Operation 2. Link Wireless Telephone System Overview Review this section if you are unfamiliar with the features and operation of the Link Wireless Telephone System. 2.1 System Operation The Link Wireless Telephone System (WTS) is a wireless communication system that offers direct telephone access for incoming and outgoing calls anywhere within a facility.
SpectraLink Corporation Link WTS Installation and Operation The MCU supports four Base Stations and up to 16 Wireless Telephones. Up to four Link 150 M3 MCUs can be linked together for extended coverage area. Chained MCUs support up to 64 Wireless Telephones maximum. SpectraLink offers an analog MCU that works with telephone systems (CO, PBX or Key Systems) with analog (loop start) ports.
SpectraLink Corporation 2.2 Link WTS Installation and Operation The Front Panel of the Link 150 M3 MCU The MCU's front panel contains the connections to the telephone system, switches to control system administration, and status LEDs. 1. STEP Button – Selects a specific line or Base Station during registration process. 2. Mode Switch – Selects the mode of operation for the Link 150 Wireless Telephone System.
SpectraLink Corporation Link WTS Installation and Operation 3. Site Preparation 3.1 Required Materials The following equipment must be provided by the customer. 1. Outlet Strip – Recommended for installations with more than one MCU. This will allow the MCUs to be turned on and off together. 2. Cross-Connect Block – required to connect the telephone switch ports and the Base Stations to the MCU. 3. 25 Pair Cables – RJ-21 male at MCU end, required to connect the MCU to the cross-connect blocks. 4.
SpectraLink Corporation Link WTS Installation and Operation 4. Run Cable for System 4.1 Run Cables to Base Station Locations The Base Station locations should be designated on the building floor plans provided to the installer. Base Stations can be mounted easily on raised or acoustical ceiling tiles, or on the wall. Avoid locating Base Stations in high or hard-to-reach places, as this will hinder maintenance, testing, or repositioning.
SpectraLink Corporation 4.2 Link WTS Installation and Operation Pull Cable Pull the cable from the MCU location (usually in the telephone equipment room) to the Base Station locations designated on the floor plans. If the cabling exits the building, consult the telephone system manual, the NEC, and local codes for instructions on providing lightning and other overcurrent protection.
SpectraLink Corporation Link WTS Installation and Operation When wiring the 8-pin connector, use the following table as a guide. 8-pin modular connector 4.4 MCU Pin Function Polarity 1 Data 1 Any 2 Data 2 Any 3 Power 3 + 4 Power 2 - 5 Power 2 + 6 Power 3 - 7 Power 1 - 8 Power 1 + Prepare Demarc Blocks The MCU connects to the existing telephone system using RJ-21 connections.
SpectraLink Corporation Link WTS Installation and Operation Based on the number and type of interfaces in the system, determine the number of 25pair cables required to connect line ports and Base Stations to the demarcation blocks. The diagrams which follow provide an overview of the connections. Multiple Power Pairs Some sites may prefer to wire Base Stations to a separate demarc block in order to split out power pairs.
SpectraLink Corporation Link WTS Installation and Operation Two Wire Analog or Digital Interface The wiring diagram below shows the connections required for a two-wire analog or digital interface. Two Wire Analog or Digital Connection Part Number: 72-0075-01-C-W.
SpectraLink Corporation Link WTS Installation and Operation Four Wire Digital Interface The wiring diagram below shows the connections required for a four-wire interface . Each MCU of this type requires two demarcation blocks which will be wired as indicated. Four Wire Digital Connection Part Number: 72-0075-01-C-W.
SpectraLink Corporation 4.5 Link WTS Installation and Operation Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A ½" or ¾" thick board mounted on the wall near the MCU is typical. Although this manual uses 66blocks as examples, any standard cross-connect blocks are acceptable.
SpectraLink Corporation 4.7 Link WTS Installation and Operation Connect Cables from Base Stations and Phone Lines to Demarc Blocks Two-pair twisted cable from Base Stations installed throughout the facility converge at the demarc block or backboard. Each MCU can support four Base Stations and up to 16 Wireless Telephones. The Base Station and Wireless Telephone cables are punched down onto the demarc/cross-connect blocks as shown in the demarc block diagrams below. Refer also to the diagrams in .
SpectraLink Corporation Link WTS Installation and Operation Two Wire Analog or Digital Demarc Block The demarc block for the two-wire analog or digital interface should be wired as follows. Part Number: 72-0075-01-C-W.
SpectraLink Corporation Link WTS Installation and Operation Four Wire Digital Demarc Block The four wire digital interface (future release) requires two demarc blocks, one to Connector A and one to Connector B on the MCU. They should be wired as follows. 4-Wire Connector A Part Number: 72-0075-01-C-W.
SpectraLink Corporation Link WTS Installation and Operation 4-Wire Connector B Part Number: 72-0075-01-C-W.
SpectraLink Corporation Link WTS Installation and Operation 5. Install Link Wireless Telephone System 5.1 Survey Site Check the site to be sure pre- installation work has been completed correctly. This includes: • Location chosen for the MCU is adequate, and power is available. • Wiring to Base Station locations has been pulled and correctly terminated. • Phone lines for the Wireless Telephones are installed and properly terminated.
SpectraLink Corporation • Link WTS Installation and Operation Link Wireless Telephone s – The correct number of Wireless Telephones for this installation. • Battery Chargers – SpectraLink Wireless Telephones require a battery charging system, usually one per Wireless Telephone. • Batteries – The system may have one or more spare batteries per Wireless Telephone, depending on the needs at your location.
SpectraLink Corporation Link WTS Installation and Operation Connect Multi-Unit Systems Use the following procedure to connect multiple MCUs. 1. Mount the MCUs side by side. 2. Connect the IPC cable from the OUT Port of the first unit to the IN Port of the adjacent unit. Repeat until all units are connected, as shown in the following illustration. Multi-Unit Link 150 MCUs ! No IPC cable is connected to the IN Port of the first unit.
SpectraLink Corporation Link WTS Installation and Operation Use only the provided Class II AC Adapter with output 24VDC, 1A. ! For installations with more than one MCU, use an outlet strip with a built in power switch. This allows the MCUs to be turned on and off together. 2. Plug the AC adapter into a 110VAC outlet or switch on the outlet strip to apply power to the MCU. Set Switch Interface Type The following steps explain how to assign a switch interface type to the MCU.
SpectraLink Corporation Switch Interface Link WTS Installation and Operation Line LEDs MCU Type Analog 1 SCA Comdial 3 SCU DEFINITY - 2 wire 1,4 SCU DEFINITY - 4 wire 1,5 SCF Executone 2,5 SCB Fujitsu 2,4 SCU Inter-Tel 2,3,4 SCU Meridian 1,2 SCU Merlin Legend 1,3 SCF Mitel 1,2,3 SCX NEC 1,2,4 SCU Norstar 2 SCU Panasonic 5 SCP Siemens / Rolm 4 SCU Toshiba 2,3 Unconfigured Notes The SCA will only support Analog The SCX will only support Mitel SCU-5XX 1 thro
SpectraLink Corporation 5.4 Link WTS Installation and Operation Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks. Check your location for other radio antenna devices and place the Base Stations to avoid interference.
SpectraLink Corporation Link WTS Installation and Operation Mount Base Stations On Finished Ceilings If your site does not have a dropped tile ceiling, the Base Station can be mounted to a finished ceiling or wall with a 4-5" long 1/4" –20 TPI plastic or nylon screw or bolt (such as a lag screw). ! The customer's wire contractor is responsible for this installation. 1. Drill two holes approximately one inch apart.
SpectraLink Corporation 5.5 Link WTS Installation and Operation Install Outdoor Base Stations Outdoor Base Stations are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. ! Only RCO Base Stations can be used outdoors. The customer's wire contractor is responsible for wiring and mounting the outdoor Base Station enclosure.
SpectraLink Corporation Link WTS Installation and Operation 6. Connect and Register Wireless Telephones 6.1 Set Up Diagnostic Modem Each MCU has an internal modem feature that allows SpectraLink technicians to dial into the system for troubleshooting and maintenance. The modem is enabled on Line 1 when no Wireless Telephone is registered to Line 1. When enabled, the modem will autoanswer an incoming call to that line. ! This internal modem uses proprietary communication software.
SpectraLink Corporation Link WTS Installation and Operation To register a Wireless Telephone to your system do the following: 1. Be sure all unregistered Wireless Telephones are powered off and that there is a Base Station plugged in and within range of the Wireless Telephones to be registered. 2. Move the mode switch to the REGISTER position. (If your system has more than one MCU, be sure to move the switch only on the correct MCU.) The LED which indicates the Box ID (1-4) may change.
SpectraLink Corporation Link WTS Installation and Operation mainly on. 3. Press the DEL/ENTER button. The line indicator LED for the selected line will be off with a short on flash. 4. Register the new Wireless Telephone or return the mode switch to the NORM position. 6.4 Program Wireless Telephone Features PBX and Key Systems provide users with special features such as hold, trans fer, conference, camp on, and speed dial.
SpectraLink Corporation Link WTS Installation and Operation 7. Site Certification The installer should not leave the site before contacting SpectraLink to perform remote install verification. Contact a SpectraLink engineer on the technical support line 800-775-5330. The hours of operation are 7:00 a.m. to 6:00 p.m. Mountain Time, Monday through Friday, excluding holidays. The engineer will connect with the diagnostic modem, verify calling functions, and listen while you perform a walk test.
SpectraLink Corporation Link WTS Installation and Operation 8. System Administration 8.1 Troubleshoot Error Codes When an alarm is detected, the Error LED will light and the MCU’s status LEDs will display an alarm code. If the error code refers to a Base Station problem, the Base Station LED will indic ate which Base Station has the problem. If more than one Base Station LED is on, the error code refers to the lowest numbered Base Station with an error.
SpectraLink Corporation 8.3 Link WTS Installation and Operation Status LED Codes Status LEDs 12345 Description Action Random Cycling The Link 150 M3 MCU is powering up. Initialization to follow. This is not an error and should change to another code after a minute. 5 Link 150 M3 MCU is initalizing. Code number will change when finished. 1,2,3 or 4 MCU identification number. Indicates normal operation when it is on steady.
SpectraLink Corporation Status LEDs 4 Link WTS Installation and Operation Description IPC problem. Action Check IPC cabling by disconnecting and reconnecting the MCUs. Connect the Male RJ-21 connector from the appropriate demarcation block to the designated RJ-21 connector (A or B) on each MCU. Secure cables using the keeper. If the error still occurs try using a different IPC cable. Replace MCU if the problem still occurs. 4,5 The switch type selected is not supported by this MCU.
SpectraLink Corporation Status LEDs 5 3,5 Link WTS Installation and Operation Description Action The MCU was powered on with the mode switch in the wrong position. Turn off the MCU, place the mode switch in the NORM position and turn back on.. One or more of the Base Stations on this unit is disabled because it is located too close to other Base Stations. The error display refers to the LED that is red. If more than one LED is red, it refers to the lowest numbered Base Station.
SpectraLink Corporation Link WTS Installation and Operation Wireless Telephone Status Indicator Messages Indicator Description Action BATT Displays when user is on the Wireless Telephone and the battery charge is low. The user has two minutes to complete the call. Replace the battery with a charged battery. BATTERY LOW Displays when user is not on the Wireless Telephone and battery charge is low. The Wireless Telephone will ring to alert user to this condition.
SpectraLink Corporation 8.4 Link WTS Installation and Operation Replace a Wireless Telephone If a Wireless Telephone breaks or needs to be replaced, the old Wireless Telephone must be deleted and the new Wireless Telephone added. Delete Old Wireless Telephone 1. Make sure all unregistered Wireless Telephones are OFF. If this is not done an unregistered Wireless Telephone may unintentionally register to an available line. 2. Move the mode switch to the REGISTER position on the MCU. 3.
SpectraLink Corporation 8.5 Link WTS Installation and Operation Replace an MCU When the system has more than one MCU, each MCU contains a complete set of configuration information for the entire system. This includes Wireless Telephone registration information, function definitions, and frequency sequence selection. This Configuration Sharing feature allows a failed MCU in a multi- unit installation to be replaced without having to register the Wireless Telephones again.
SpectraLink Corporation 8.6 Link WTS Installation and Operation Replace a Base Station To replace a Base Station, unplug the existing Base Station and plug in the new Base Station. • The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested. • When the LED blinks amber, the system is ready for operation. • When the LED blinks green, a Wireless Telephone has established a radio link with that Base Station.
SpectraLink Corporation Link WTS Installation and Operation 9. Wireless Telephone Planning Worksheet Copy and complete this worksheet to keep track of the port numbers, extensions, users, and features assigned to your Wireless Telephones. MCU ID: _________ Tel No. Extension Port ID User Name Feature Notes 1* 2** 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ! *On MCU No. 1: Reserve Port 1 for access to SpectraLink Diagnostic Modem **On MCU No.
SpectraLink Corporation Link WTS Installation and Operation 10. Base Station Location Worksheet MCU: ________ Base Station # Location (e.g.: building, floor #, detailed description) Port ID Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 MCU: ________ Base Station # Location (e.g.: building, floor #, detailed description) Port ID Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 MCU: ________ Base Station # Location (e.g.
SpectraLink Corporation Link WTS Installation and Operation 11. Appendix A: Technical Parameters 11.1 Select Alternate Spread Spectrum Sequence The SpectraLink system uses spread spectrum radio transmission. Spread spectrum takes a discrete signal, such as a digitized voice conversation, and spreads it over a wide range of frequencies rather than transmitting at a single carrier frequency.
SpectraLink Corporation Link WTS Installation and Operation 11.2 Change Companding The factory setting on the Link 150 M3 MCU is compatible with Mu- law companding (signal compression), which is the standard used by most PBXs in North America. Systems outside North America generally use A-law companding. If the PBX companding is incompatible with the MCU's, the Wireless Telephones will have distorted or hissing dial tone and voice will be unintelligible.
SpectraLink Corporation Link WTS Installation and Operation 12. Appendix B: Program Analog Features 12.1 Defining Macros On an analog telephone system, telephone system features such as transfer, hold, or speed dial are usually accessed via key presses or hook flashes. The Link Wireless Telephone System allows these features to be customized using system macros. These features can then be accessed from all Wireless Telephones by pressing FCN followed by a digit.
SpectraLink Corporation Link WTS Installation and Operation 12.3 Program Macro Codes Functions are defined by placing an Administrative Call using the Administrative Wireless Telephone (registered to Line 2 of MCU 1). Follow these steps to place an administrative call and define functions. ! In multi- unit installations, be sure all MCUs are properly connected to one another before making an administrative call. 1. On the MCU that displays a box ID of 1, move the mode switch to the ADMIN position. 2.
SpectraLink Corporation Link WTS Installation and Operation 12.4 Examples of Programming Transfer: On your telephone system, the Transfer feature is accessed using Flash * 7. On the Wireless Telephone, Transfer will be accessed using FCN 2. With the Mode switch in the ADMIN position, key in the following sequence on the Administrative Wireless Telephone: START,FCN, 2 START(flash),*,7,END Speed Dial: You want FCN 4 to dial 555-1234.
SpectraLink Corporation Link WTS Installation and Operation 13. Appendix C: Installing the Open Applications Interface (OAI) Telephony Gateway The OAI Telephony Gateway (MOG 500) allows the Link 150 M3 MCU to interface with an application server as shown in the diagram belo w. This enables third-party applications to communicate directly with the Link 150 M3 MCU, allowing users to retrieve and respond to information using Wireless Telephones.
SpectraLink Corporation Link WTS Installation and Operation 13.2 The OAI Telephony Gateway’s Front Panel The OAI Telephony Gateway’s front panel has the following status indicators. • ERROR: indicates an internal error • Status LEDS: • • LED 1: future use • LED 2: future use LED 3/IPC: indicates the status of the communication between the OAI Telephony Gateway and the other MCUs. • LED 4/RD: indicates the OAI Telephony Gateway is receiving data on the RS-232 port.
SpectraLink Corporation Link WTS Installation and Operation 13.4 Initial Test Use only the provided Class II AC Adapter with output 24Vdc, 1A, 24W. 1. Connect the power plug from the OAI Telephony Gateway’s power adapter to the jack labeled POWER on the back of the OAI Telephony Gateway box. 2. Plug the power adapter into an 110VAC outlet or outlet strip. 3. Apply power to the OAI Telephony Gateway. The Power LED on the front panel should come on. All other LEDs should be off.
SpectraLink Corporation Link WTS Installation and Operation 13.5 Connect the OAI Telephony Gateway to the MCU 1. The OAI Telephony Gateway must be connected as the last box in the MCU chain. Connect the OAI Telephony Gateway to the OUT port on the MCU, using the IPC cable supplied. 2. Double-check that the IN and OUT ports are correctly connected on all MCUs. The first MCU will have no connection to the IN port; the last MCU is connected to the OAI Telephony Gateway.
SpectraLink Corporation Link WTS Installation and Operation 13.6 Connect the OAI Telephony Gateway to the Application Server Using a standard 9-pin female D-type connector, connect the serial port on the front panel of the OAI Telephony Gateway to the PC, application server, or modem that will be used to interface with the application.
SpectraLink Corporation Link WTS Installation and Operation 13.
SpectraLink Corporation Link WTS Installation and Operation Index AC Adapter Connecting MCU to Telephone System, 9 MCU, 18 Coverage, 4 OAI, 47 Customer Support Hotline, 1 A-law, 41 Demarcation blocks Alternate sequence, 40 Four wire digital, 16 Function Keys, 49 Installing, 13 Attenuation, 7 Two wire analog or digital, 15 Base Station, 18 Diagnostic Modem, 10 Cabling, 7, 8 Error Codes, 30 Description, 4 ESD bonding strap, 18 Installation, 23 Extension numbers, 35 LED, 30 Features, D
SpectraLink Corporation Link WTS Installation and Operation Mounting, 19 Remote Access via modem, 10 Multiple, 20 Replacing Replacing, 36 Base Station, 37 Mode Switch, 5 MCU, 36 Modem, 10, 26 Wireless Telephone, 35 Mounting Hardware, 18 Site Certification, 29 Mu-law, 41 Site Preparation, 6 OAI Site Survey, 18 Assigning Function Key, 49 Spread Spectrum Sequence, 40 Certification Test, 50 STEP Button, 5 Connecting to MCU, 48 Switch programming, Analog, 42 FCN key, 42 Switch type, 21
