User's Manual

13
Installation Guide
Malfunction on magnetic card reader
1, Check whether the way of card swiping is
correct, speed is normal, please refer to
section 2.2
2, Try to swipe in opposite direction
3, Try to use another card
4, Contact agency if problem cannot be solved
Malfunction on IC card reader
1, Check whether the way of card insertion is
correct, please refer to section 2.2
2, Check whether the card is completely inserted
3, Try to use another card
4, Contact agency if problem cannot be solved
Malfunction on printer
2, If it is powered by power adaptor, check
whether the connection of power cord or
power adaptor is connected properly
1, If the terminal is powered by battery, check the
battery level and charge the battery, replace
new battery or else power the terminal by
adaptor.
3, Open paper cover, check whether the paper is
used up
4, Check whether the way of paper feeding is
correct, please refer to section 1.5
5, The printer accepts thermal paper only, check
whether the paper roll is the correct type,
please refer to section 1.5
6, Check whether the paper is jammed or
damaged. Try to open the paper cover and
smooth the paper path.
7, Contact agency if problem cannot be solved
Malfunction on Contactless card reader
1, Check whether the position of card swiping is
correct, please refer to section 2.2
2, Check whether the card is completely swiped
3, Try to use another card
4, Contact agency if problem cannot be solved
on the contactless card reader
T800
RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
4.6 Caution