User's Manual

T300
. Close the printer cover
Send for repairing
. If it is necessary to send back T300 for repairing, please contact agency, pack the terminal
properly (use original packing material if possible) to avoid damage during transportation
4.5 Trouble Shooting
T300 has been designed to provide stable service for users. However, there would be
some minor problems during in use. Before sending back for repairing, users can try the
following simple procedures to fix the problems themselves
Terminal not function
1. If it is powered by power adaptor, check whether the connection of power cord or power
adaptor is connected properly
2. If it is powered by power adaptor, try to check whether the AC source is error free by
plugging with other electrical appliance
3. If it is powered by power adaptor, try to replace the adaptor with another one
4. If it is powered by power adaptor, try to replace the electric power socket with another
one
5. Try to adjust the LCD contrast
6. Contact agency if problem cannot be solved
Unsuccessful transaction
1. Try to use other magnetic card or IC card for transaction
2. Check whether the way of swiping card or inserting card is correct
3. Check whether all wire ends are connected properly
4. Contact agency if problem cannot be solved
Malfunction on printer
1. If the terminal is powered by battery, check the battery level and charge the
battery, replace new battery or else power the terminal by adaptor.
2. If it is powered by power adaptor, check whether the connection of power cord or
power adaptor is connected properly
3. Open printer cover, check whether the paper is used up
4. Check whether the way of paper feeding is correct, please refer to section 1.5
Installation Guide 11