User's Manual

T1000
Send for repairing
. If it is necessary to send back T1000 for repairing, please contact agency, pack theterminal
properly (use original packingmaterial if possible) to avoid damage duringtransportation
4.5 Trouble Shooting
T1000 has been designed to provide stableservice for users. However, there would
besome minor problems during in use. Beforesending back for repairing, users can try
thefollowing simple procedures to fix theproblems themselves
Terminal not function
1. If it is powered by power adaptor, check whether the connection of power cord orpower
adaptor is connected properly
2. If it is powered by power adaptor, try to check whether the AC source is error free by
plugging with other electrical appliance
3. If it is powered by power adaptor, try to replace the adaptor with another one
4. If it is powered by power adaptor, try to replace the electric power socket with another
one
5. Try to adjust the LCD contrast
6. Contact agency if problem cannot be solved
Unsuccessful transaction
1. Try to use other magnetic card or IC card for transaction
2. Check whether the way of swiping card or inserting card is correct
3. Check whether all wire ends are connectedproperly
4. Contact agency if problem cannot be solved
Malfunction on printer
1. If the terminal is powered by battery, check thebattery level and charge the battery,
replace new battery or else power the terminal by adaptor.
2. If it is powered by power adaptor, checkwhether the connection of power cord or
power adaptor is connected properly
3. Open printer cover, check whether the paper is used up
4. Check whether the way of paper feeding is correct, please refer to section 1.5
5. The printer accepts thermal paper only, checkwhether the paper roll is the correct
Installation Guide 11