Product Manual

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59
Alerts The table below lists some of the level-1 and level-2 alerts
you should know.
All indicate problems that can be remedied without external
support. The ANTI-THEFT ALARM is a special one as it
requires that you take the necessary steps to get your receiver
back. These are left to your own initiative.
If the receiver reports some other alerts, these may result only
from temporary problems (e.g. from the configuration or
operation of the modem, WiFi, network, UHF option, etc.).
Acknowledge the alert from the receiver front panel, make the
necessary corrections (if required) and check that everything
goes back to normal afterwards.
If the problem persists, please contact Technical Support.
# Alert Remedy Level
30 No SIM card detected Insert SIM card, or replace (silent) SIM card. 2
41 Memory Full Free memory space before doing anything else. 1
42
SDCard removed while
file opened
File may not have been closed correctly and so the file may be lost. Insert
the SD card back and start a new recording sequence. Data will be
recorded in a new file. Remember you shouldn’t remove the SD card while
it’s being used.
2
49
Current Power not
allowed
May happen when the UHF option is used as a transmitter and the internal
temperature does not allow the initially requested power to be radiated.
Full power will be restored when the internal temperature allows it.
2
58 Low battery Receiver’s last battery going low. Insert fresh batteries. 1
59 Low voltage External power source going low. Change external power source. 1
82 Not enough space left Free memory space before doing anything else. 2
88 WARRANTY END DATE Your receiver’s warranty for major free firmware upgrades has expired. 1
96 ANTI-THEFT ALARM
Theft detected:
Take the necessary steps based on the notifications received via email
or SMS.
If it’s a false alarm due to misuse of the anti-theft protection (you are
standing next to the receiver), use your data collector to deactivate the
Anti-Theft protection and stop the alarm.
1
99 SIM Card Locked Take the necessary steps to unlock the SIM card, then try again. 1
103 No SD Card Detected Insert SD card, or replace (silent) SD card. 2
104 UPGRADE FAILED Resume upgrade procedure from the beginning. 1