User's Manual
SMT User Manual
FAQ
109
b.
Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the SMT again after you disable the firewall and stop the antivirus
software.
c.
Allow & block list may have been set in Account and Authority setting. The PC of which
the IP address is in the black list or out of the white list cannot access the SMT remotely.
Q10. ActiveX control cannot be downloaded. What can I do?
a.
IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
① Open IE browser. Click Internet Options.
② Select SecurityCustom Level. Refer to Fig 10-1.
③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 10-2.
④ Then click “OK” to finish setup.
b.
Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.