Warranty

WARRANTY INFORMATION
WHAT IS COVERED? Speculative Product Design LLC
(“Speck”) warrants that its product listed below (the
“Product”) will be free from defects in workmanship and
materials under normal use for the period listed below (the
“Limited Warranty Period”).
Lifetime Limited Warranty Period: Lifetime of product
• Presidio
• MightyShell and MightyShell Clear
One Year Limited Warranty Period: One (1) Year from original
purchase date
• All Speck Product for electronic mobile devices unless
otherwise stated.
Two Year Limited Warranty Period: Two (2) years from
original purchase date
• MightyPack and MightyPack Plus
Three Year Limited Warranty Period: Three (3) years from
original purchase date
• Laptop Business Backpacks, Laptop Business
Messenger Bags, Kargo, Deck, Stingray and
Velocity Bags
WHO IS COVERED? This limited warranty is non-transferable
and covers only the original end purchaser. An original or copy
of a sales receipt from the original Speck authorized retailer
is required for warranty service. This limited warranty does
not cover products purchased from unauthorized retailers
(including, without limitation, online 3rd party sellers who
sell on auction sites). Online sales auction confirmations are
NOT accepted for warranty verification.
WHAT IS NOT COVERED?
• Normal wear and tear of Product use
• Misuse, lack of care, mishandling, accident, abuse, or
other abnormal use
• Use of the Product other than for its intended purpose
• Damage caused by improper or unauthorized repair or
maintenance
• Product that has been modified or altered
• Any product that is not manufactured by Speck
(including, without limitation, any non-Speck product
that is used in connection with the Product)
• Any Product that is not purchased from a Speck
authorized retailer
WARNING ABOUT
UNAUTHORIZED SELLERS
Many resellers who sell through Amazon.com or other
online sites are not authorized retailers or resellers of Speck
Products. When purchasing Speck Products it is important
to note where the product is being “shipped from and sold
by” which is stated in the header of each product. Warranties
are only available for Speck Products sold by authorized
sellers. Please contact Speck directly before you make your
purchase if you are uncertain if you are purchasing from an
authorized retailer.
WARRANTIES ARE NON-TRANSFERRABLE. SECOND-
HAND ITEMS, INCLUDING SALES FROM WEBSITES
SUCH AS EBAY AND CRAIGSLIST, ARE NOT COVERED BY
SPECK’S WARRANTY.
HOW TO MAKE A WARRANTY CLAIM
Warranty claims must be made directly to Speck. View our
FAQ page for information on how to submit your warranty
claim. For customer assistance please call us at 1-888-872-
4445, or email us: [e-mail].
Please do not send your Product directly to Speck without
first contacting customer service, as this will only delay the
process.
Once Speck receives your Product, Speck will evaluate your
claim (typically within 7-10 business days) to determine
whether the returned Product is covered by the applicable
limited warranty. If Speck determines that there is a
warranted defect in the Product, Speck will, in its sole option,
remedy the defect as set forth below. Speck is not liable for
Products that are damaged or lost in transit to Speck. We
recommend that you ship your returned products to Speck
via a trackable shipment method. You are responsible for
customs fees, including, but not limited to, taxes, duties and
brokerage.
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