Warranty

Many resellers who sell through Amazon.com or other online sites are not authorized retailers or
resellers of Speck Products. When purchasing Speck Products it is important to note where the
product is being “shipped from and sold by” which is stated in the header of each product.
Warranties are only available for Speck Products sold by authorized sellers. Please contact Speck
directly before you make your purchase if you are uncertain if you are purchasing from an authorized
retailer.
WARRANTIES ARE NON-TRANSFERRABLE. SECOND-HAND ITEMS, INCLUDING SALES
FROM WEBSITES SUCH AS EBAY AND CRAIGSLIST, ARE NOT COVERED BY SPECK’S
WARRANTY.
How to make a warranty claim
Warranty claims must be made directly to Speck. View our FAQ page for information on how to
submit your warranty claim. For customer assistance please call us at 1-888-872-4445, or email us:
[e-mail]. Please do not send your Product directly to Speck without
first contacting customer service, as this will only delay the process.
Once Speck receives your Product, Speck will evaluate your claim (typically within 7-10 business
days) to determine whether the returned Product is covered by the applicable limited warranty. If
Speck determines that there is a warranted defect in the Product, Speck will, in its sole option,
remedy the defect as set forth below. Speck is not liable for Products that are damaged or lost in
transit to Speck. We recommend that you ship your returned products to Speck via a trackable
shipment method. You are responsible for customs fees, including, but not limited to, taxes, duties
and brokerage.
All Products returned to Speck will be subject to review for authenticity. Products determined to be
counterfeit will be confiscated and turned over to Speck's legal department for action. Counterfeit
cases will not be returned and consumers should seek restitution from their original place of
purchase.
Sole And Exclusive Remedy
Your sole and exclusive remedy for a breach of this limited warranty, and Speck’s sole and entire
liability is, at Speck’s option, to repair or replace the defective Product. If the Product was purchased
directly from our on-line store, you may request a refund for the purchase price of the defective
Product if your claim is submitted within 30 days of the purchase date. Repair or replacement
(including parts and labor and shipping costs) shall be made at Speck’s expense. Speck reserves
the right to send you a replacement Product that is the same or of a similar style or a substitute
equivalent that may not be of like kind (depending on availability). Replacement Products will be
furnished only on an exchange basis. Replacement Products are warranted (as specified above) for
the remainder of the original applicable Product Limited Warranty Period.
Warranty Disclaimers
Except as expressly set forth above in the applicable limited warranty, Speck disclaims all other
express or implied warranties to the extent permitted by law and specifically disclaims and excludes
all implied warranties, including, without limitation, the implied warranties of non-infringement of third
party rights, merchantability and fitness for a particular purpose. If such disclaimer of any implied
warranty is not permitted by law, the duration of any such implied warranties is limited to the
durations of the applicable warranties set forth in this limited warranty. Some jurisdictions do not