User guide

LIMITED FIVE YEAR WARRANTY
SPECIALTY CONCEPTS, INC.
1. Specialty Concepts, Inc. warrants all its products for a period of five (5) years from the date of shipment from its factory. This warranty is valid against defects in materials and
workmanship for the five (5) year warranty period. It is not valid against defects resulting from, but not limited to:
A. Misuse and/or abuse, neglect or accident. B. Exceeding the unit's design limits. C. Improper installation, including, but not limited to, improper environmental protection and improper hook-up. D. Acts of God, including lightning, floods, earthquakes, fire and high winds. E. Damage in handling, including damage encountered during shipment.
2. This warranty shall be considered void if the warranted product is in anyway opened or altered. The warranty will be void if any eyelet, rivets, or other fasteners used to seal the unit are
removed or altered, or if the unit's serial number is in any way removed, altered, replaced, defaced or rendered illegible.
3. The five (5) year term of this warranty does not apply to equipment where another manufacturers' warranty is available. An example of such equipment may be, but is not limited to, an
electronic enclosure. The time limit for this warranty may be for less than the Specialty Concepts limited warranty. Specialty Concepts will assist the claimant in attempts to seek warranty
claims for such equipment, where appropriate.
4. Specialty Concepts cannot assume responsibility for any damages to any system components used in conjunction with Specialty Concepts products nor for claims for personal injury or
property damage resulting from the use of Specialty Concepts' products or the improper operation thereof or consequential damages arising from the products or use of the products.
5. Specialty Concepts cannot guaranty compatibility of its products with other components used in conjunction with Specialty Concepts products, including, but not limited to, solar modules,
batteries, and system interconnects, and such loads as inverters, transmitters, and other loads which produce "noise" or electromagnetic interference, in excess of the levels to which
Specialty Concepts products are compatible.
6. Warranty repair and/or evaluation will be provided only at Chatsworth, California facility of Specialty Concepts. Units for such repair and/or
evaluation must be returned freight prepaid to Specialty Concepts with a written description of any apparent defects. Specialty Concepts will not be required at any time to visit the installation site wherein Specialty Concepts' products are subject to warranty repair and/or evaluation.
7. Only Specialty Concepts is authorized to repair any of its products, and they reserve the right to repair or replace any unit returned for warranty repair. The party returning a unit for repair
is responsible for proper packaging and for shipping and insurance charges, as well as any other charges encountered, in shipping to and from Specialty Concepts.
8. This warranty supersedes all other warranties and may only be modified by statement in writing, signed by Specialty Concepts. Warranty terms effective as of April 1, 1993
REPAIR INFORMATION
PLEASE NOTE THAT THE MAJORITY OF UNITS RETURNED TO US FOR REPAIR ARE FOUND TO BE IN PERFECT WORKING ORDER. IN THESE CASES, THE PROBLEM USUALLY LIES SOMEWHERE ELSE WITHIN THE SYSTEM. PLEASE CHECK ALL OTHER SYSTEM COMPONENTS (INCLUDING FUSES) AND WIRING BEFORE RETURNING THE
UNIT FOR REPAIR. CONTACT YOUR PROFESSIONAL SOLAR DEALER IF YOU NEED ASSISTANCE.
Directions for returning units needing repair. 1. Write up a note with the following information: Name / Company Name Return Address: (For USA/Canada: UPS Deliverable. Avoid PO Boxes) Daytime Phone Description of the failure
Specify amount of repair charges pre-approved (we will contact you if repair charges are larger than this amount.)
2. Box up unit with copy of sales receipt (if available). 3. Send by UPS or Parcel Post to : Specialty Concepts, Inc. Attn : Repair Dept. 8954 Mason Ave Chatsworth, CA 91311 USA
YOU DO NOT NEED AN RMA OR OTHER AUTHORIZATION TO RETURN A UNIT FOR REPAIR. SIMPLY SEND IT TO US POST PAID. If the Repair is not covered under warranty, the repair charges will not exceed 30% of the value of a new unit. (shipping and handling not included) Domestic charges are collected via UPS-COD .
For non-warranty repairs, repaired portion features an additional one-year warranty.
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PECIALTY CONCEPTS, INC.
8954 MASON AVE., CHATSWORTH, CA 91311 USA WWW.SPECIALTYCONCEPTS.COM
FAX: [phone]