User Manual

User’s Guide
44
9. Troubleshooting – Q & A
1. I’m trying to log on the AP’s Web configuration page, but I do not see the login screen.
Answer:
1. Please make sure the IP address that you input on address field of IE browser is correct.
2. Make sure the physical layer connection is established. If you are using wired to connect this AP,
check the relevant LAN LED whether is lit or not.
3. On Command Prompt screen, using “ ping “ command to probe this AP, check if you got reply
from it.
Command: ping < Destination IP address >
4. If you have any TCP/IP setting problem, please refer to the Quick Installation Guide.
2. I forgot my password, how to log on this AP for configuration?
Answer:
1. Reset the AP to factory default by pressing the Reset button for 10 seconds then releasing it.
2. Log on the AP’s web management by http://192.168.1.250
Enter the username “admin” and enter the default password “admin”.
3. How to set the AP to factory default setting.
Answer:
1. Reset the AP to factory default by pressing the Reset button for 10 seconds then releasing it.
2. After release the Reset button, the AP will get back all setting to factory default and reboot
system.
3. While the reboot is complete, log on the AP’s web management by default IP
http://192.168.1.250
Enter the username “admin” and enter the default password “admin”.
4. My AP will not turn on. No LED’s light up.
Answer:
Usually it is caused by the power is not connected.
Please double check the power adapter if it connected to your AP and the other side is plugged into
the power outlet.
If it still has no power, please contact your reseller.
5. I can’t access the AP from a wireless client.
Answer:
Generally to make the wireless client unable to access AP with following possible issues:
1. Settings are different among each wireless station.
2. Out of range.
3. Wrong security key.
Resolution: