User's Manual

Chapter 5: Troubleshooting and Maintenance 37
Troubleshooting
Chapter 5: Troubleshooting and Maintenance
Thischaptercontainsinformation tohelpcorrectproblemswithsystemoperation,toentera
softwarelicense,andtotakepropercareofthesystem,transducer,andaccessories.
Troubleshooting
Ifyouencounterdifficultywiththesystem,usethefollowingtabletohelptroubleshootthe
problem.Iftheproblempersists,contactSonoSiteTechnicalSupport.(See“SonoSiteTechnical
Support”onpage viii.)
Troubleshooting
Symptom Solution
System does not turn on. Check all power connections.
Remove the DC input connector and battery, wait 10 seconds,
and then reinstall them.
Ensure that the battery is charged.
System image quality is poor. Adjust the LCD screen to improve viewing angle.
Adjust the brightness.
Adjust the gain.
No CPD image. Adjust the gain.
No Color image. Adjust the gain or the scale.
Print does not work. Select the printer on the Connectivity setup page. See “To
configure the system for a printer” on page 18.
Check the printer connections.
Ensure that the printer is turned on and set up properly. See
the printer manufacturer’s instructions, if necessary.
DVD recorder does not record. Check the DVD recorder connections.
Ensure that the DVD recorder is turned on and set up properly.
See the applicable SonoSite accessory user guide and the
manufacturers’ instructions.
System does not recognize the
transducer.
Disconnect and reconnect the transducer.
A maintenance icon
appears on the system screen.
System maintenance may be required. Record the number in
parentheses on the C: line and contact SonoSite or your
SonoSite representative.