User's Manual

Table Of Contents
Chapter 5: Troubleshooting and Maintenance 71
Troubleshooting
Chapter 5: Troubleshooting and Maintenance
Thischaptercontainsinformationtohelpcorrect
problemswithsystemoperation,toentera
softwarelicense,andtotakepropercareofthe
system,transducer,andaccessories.
Troubleshooting
Ifyouencounterdifficultywiththesystem,use
thefollowinglisttohelptroubleshootthe
problem.Iftheproblempersists,contactSonoSite
TechnicalSupport.(See“SonoSiteTechnical
Support”onpage vii.)
System does not turn on.Checkallpower
connections.
RemovetheDCinpu tconnectorandbattery,wait
10seconds,andthenreinstallthem.
Ensurethatthebattery
ischarged.
System image quality is poor.Adjustthedisplay
toimproveviewingangle.
Adjustthebrightness.
Adjustthegain.
No CPD image.Adjustthegain.
No Color image.AdjustthegainorthePRFscale.
NoOBmeasurementselections.
SelecttheOBexamtype.
Print does not work.Selecttheprinteronthe
Connectivitysetuppage.See“Toconfigurethe
systemforaprinter
onpage 19.
Checktheprinterconnections.
Ensurethattheprinteristurnedonandsetup
properly.Seetheprintermanufacturers
instructions,ifnecessary.
DVD recorder does not record.ChecktheDVD
recorderconnections.
EnsurethattheDVDrecorderisturnedonand
setupproperly.SeetheapplicableSonoSite
accessoryuserguideandthemanufacturers’
instructions.
Externalmonitordoesnotwork.
Checkthemonitorconnections.
Checkthemonitortoensurethatitisturnedon
andsetupproperly.Seethemonitor
manufacturers’instructions,ifnecessary.
System does not recognize the transducer.
Disconnectandreconnectthetransducer.
A maintenance icon appears on the system
screen.Systemmaintenancemayberequired.
RecordthenumberinparenthesesontheC:line
and
contactSonoSiteoryourSonoSite
representative.
Software licensing
SonoSitesoftwareiscontrolledbyalicensekey.
Afteryouinstallnewsoftware,thesystem
promptsyouforalicensekey.Youmustobtain
onekeyforeachsystemortransducerthatuses
thesoftware.
Thesoftwarewilloperateforashorttime(the
graceperiod)withoutalicensekey.During
the
graceperiod,allsystemfunctionsareavailable.
Afterthegraceperiod,thesystemisnotusable
untilyouenteravalidlicensekey.Graceperiod
timeisnotusedwhilethesystemisofforasleep.
Graceperiodtimeremainingappearsonthe
licenseupdatescreen.
Caution:
After the grace period expires, all
system functions except licensing
are unavailable until a valid license
key is entered.