Install Manual
2SPAN Drive Installation Manual Information & Warnings |
Product Specications
All specications and descriptions contained in this document are accurate at the time 
of publication. In the interest of product improvement, SPAN reserves the right to make 
product modications at any time without advance notice.
For the latest SPAN product and installation documents, visit:
www.SPAN.io/partner-portal 
For errors or omissions, contact support@SPAN.io 
For complete product specications and information on product listing and certication, 
refer to the Product Datasheet at www.SPAN.io.
SPAN assumes no liability for injury or property damage due to installation or service 
attempted by unqualied individuals, or due to a failure of installers or service 
technicians to properly follow safety, installation and service instructions.
© 2022 SPAN.IO, Inc. All rights reserved.
All information in this document is subject to copyright and other intellectual property 
rights of SPAN.IO, Inc. This material may not be modied, reproduced or copied, stored 
in a retrieval system, or transmitted, in whole or in part, without the prior written 
permission of SPAN.IO. Additional information is available upon request.
Trademarks
The following are trademarks or registered trademarks of SPAN in the United States and 
other countries.
SPAN, SPAN.IO, SPAN Panel, SPAN Drive
All other trademarks in this document are the property of their respective owners, 
and their use within does not imply endorsement of their products or services. The 
unauthorized use of any trademark displayed in this document or on the product is 
strictly prohibited.
Electronic Device Waste Disposal
Proper disposal of electronic equipment is required. Refer to local codes for disposal 
requirements. To arrange for proper disposal of this product, contact your local 
authorities or dealer for proper disposal requirements.
Warranty
To secure the full product warranty, SPAN Drive must be registered by completing the 
commissioning process, which sends system information to SPAN. For complete warranty 
information, refer to the Product Warranty at www.span.io/warranty 
Important Safety Instructions
SAVE THESE INSTRUCTIONS
Follow these instructions during installation, maintenance and operation of the 
equipment. This section contains safety information that must be observed at all times 
when working on or using the equipment.
In Case of Fire or other emergency:
If safe to do so, switch o the main or upstream breaker for the panel.
Contact the re department or other required emergency response team.
Evacuate the area and alert others in the area. 
In case of unusual noise, smell or smoke:
Ensure nothing is in contact with the SPAN Drive, SPAN Panel, or other equipment.
Ventilate the space. Contact your installer or SPAN Customer Support. 
Symbols Used
These symbols indicate important safety information in the documentation or on the 
equipment:
WARNING: Indicates a situation where failure to follow instructions or use proper 
materials may be a safety hazard that may result in serious injury, loss of life, or 
destruction of equipment. Use caution and do not proceed until the indicated conditions 
or required procedures are fully understood and met. 
CAUTION: Indicates a situation where failure to follow instructions or use proper 
materials may be a safety hazard that may result in minor injury or damage to equipment. 
Do not proceed until the indicated conditions or required procedures are fully 
understood and met. 
NOTE: Indicates an important step or additional information that highlights best 
practices or procedures. Follow instructions carefully.
RISK OF ELECTRIC SHOCK: Indicates components that present risk of 
electric shock.
PROTECTIVE CONDUCTOR TERMINAL: Indicates location of grounding connection 
on the equipment.
REFER TO INSTRUCTIONS: Indicates that user should refer to operating or installation 
instructions before proceeding.
ATTENTION: Read all instructions and cautionary markings in this document and on the 
equipment before installing SPAN Drive. Failure to do so may result in equipment damage, 
electric shock, serious injury, or loss of life. Failing to follow any of these instructions may 
also void the warranty. All installations must conform to the laws, regulations, codes and 
standards applicable in the jurisdiction of installation. Before starting an installation, 
consult a local building or electrical inspector for current requirements. Local codes 
may vary but are adopted and enforced to promote safe electrical installations. A permit 
may be needed to do electrical work, and some codes may require an inspection of the 
electrical work.
General
WARNING: Risk of electric shock. Risk of re. Only qualied electrical personnel 
should install, troubleshoot, service, or replace the equipment.
WARNING: Risk of electric shock. Apply appropriate personal protective equipment 
(PPE) and follow safe electrical work practices during installation and service. Turn 
o all power supplying this equipment before working on or inside equipment. 
Always use a properly rated voltage sensing device to conrm power is o. Replace 
all devices, covers, and doors before turning on power to the equipment.
WARNING: To protect the equipment and its components from damage when 
transporting, handle with care. To help prevent damage, leave all equipment in its 
shipping packaging until it is ready to be installed. Inspect the equipment for damage 
before installing. Do not install the equipment if it has been damaged in any way.
WARNING: Do not insert foreign objects into any part of the equipment. Do not put 
ngers into the electric vehicle connector. Do not forcefully fold or apply pressure to 
SPAN Drive or damage it with sharp objects.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or modify the 
equipment other than what is permitted in this manual. The equipment contains no 
user-serviceable parts. Contact the installer who installed the equipment for any 
repairs. Only qualied electrical personnel should open SPAN Drive. 
CAUTION: Do not use solvents to clean the equipment or expose the equipment 
to ammable or harsh chemicals or vapors. Do not allow petroleum-based paints, 
solvents, or sprays to contact nonmetallic parts of the equipment.
CAUTION: Do not use parts or accessories other than those specied for use with 
the equipment.
Installation and Use
WARNING: Risk of electric shock. Risk of re. Only use electrical system components 
approved for wet locations.
WARNING: Risk of electric shock. Risk of re. Ensure that all wiring is correct and that 
none of the wires are pinched or damaged. 
WARNING: Risk of electric shock. Risk of re. Before making any connections verify 
that the circuit breaker(s) are in the o position. Double check all wiring before 
applying power.
WARNING: Risk of electric shock. Improper servicing of the equipment or its 
components may result in a risk of shock or re. To reduce these risks, disconnect all 
wiring before attempting any maintenance or cleaning. While connectors are rated 
for disconnect under load, it is best practice to de-energize before disconnecting.
WARNING: Risk of electric shock. Do not use equipment in a manner not specied by 
the manufacturer. Doing so may cause injury or loss of life, or damage to equipment.
WARNING: Do not use if the EV charging cable is frayed, has broken insulation, or 
any other signs of damage. Do not use if the enclosure or the EV connector is broken, 
cracked, open, or shows any other indication of damage. 
WARNING: Do not install or use SPAN Drive near ammable, explosive, harsh, or 
combustible materials, chemicals, or vapors. Install your charger in a suciently 
ventilated location and avoid areas with direct sunlight.
WARNING: SPAN Drive should be supervised when using around children.
WARNING: SPAN Drive must be grounded through a permanent wiring system or an 
equipment-grounding conductor. 
WARNING: Take appropriate precautions with electronic medical implants. Contact 
your medical device manufacturer to nd out any potential eects.
WARNING: SPAN Drive is only to be used for xed installations and cannot be used 
as a portable device.
WARNING: SPAN Drive should never be lifted or carried by the EV cable. Always lift 
and carry your charger by lifting up the charger’s enclosure.
Environmental Conditions
WARNING: This equipment is intended for operation in an environment having a 
minimum temperature of –30°C (–22°F) and a maximum temperature of 50°C (122°F). 
Do not operate SPAN Drive in temperatures outside of its range. 
WARNING: Install the equipment in a location that prevents damage from 
ooding. Ensure that no water sources are above or near the equipment, including 
downspouts, sprinklers, or faucets. If SPAN Drive was submerged in water due to 
ooding, have an electrician inspect your charger prior to use.
Maintenance
There are no parts within SPAN Drive that the user has to maintain. Only a qualied 
electrician may open and modify SPAN Drive.
If you want to clean your SPAN Drive, we recommend that you use a soft, dry or damp 
cloth. Do not use a spray or direct water stream. Make sure that the power supply is 
turned o before you start cleaning the charger.
Jurisdiction:
United States
Code: 
National Electrical Code (ANSI/NFPA 70)










