Install Manual
Table Of Contents
- CONTENTS
- ABOUT YOUR span panel
- Preparing to Install
- Installation
- Troubleshooting & SERVICING
- APPENDIX A: circuit breaker Compatibility
- The Span Panel is compatible with the following Homeline circuit breakers from Square D:
- The Span Panel is compatible with the following circuit breakers from Eaton:
- The Span Panel is compatible with the following circuit breakers from Siemens:
- The Span Panel is compatible with the following MP circuit breakers from Murray:
- APPENDIX B: Surge protective device compatability
Span 1-00800-xx Installation Manual (rev. 2022-01-28) 2
PRODUCT SPECIFICATIONS
All specifications and descriptions contained in this document are accurate at the time of
publication. In the interest of product improvement, Span reserves the right to make product
modifications at any time without advance notice.
For the latest Span product and installation documents, visit:
www.span.io/partner-portal
For errors or omissions, contact support@span.io
For complete product specifications and information on product listing and certification,
refer to the Product Datasheet at www.span.io.
Span assumes no liability for injury or property damage due to installation or service
attempted by unqualified individuals, or due to a failure of installers or service technicians to
properly follow safety, installation and service instructions.
© 2021 Span.IO, Inc. All rights reserved.
All information in this document is subject to copyright and other intellectual property rights
of Span.IO, Inc. This material may not be modified, reproduced or copied, stored in a
retrieval system, or transmitted, in whole or in part, without the prior written permission of
Span.IO. Additional information is available upon request.
Trademarks
The following are trademarks or registered trademarks of Span in the United States and
other countries.
Span, Span.IO, Span Panel
All other trademarks in this document are the property of their respective owners, and their
use within does not imply endorsement of their products or services. The unauthorized use
of any trademark displayed in this document or on the product is strictly prohibited.
Electronic Device Waste Disposal
Proper disposal of electronic equipment is required. Refer to local codes for disposal
requirements. To arrange for proper disposal of this product, contact your local authorities
or dealer for proper disposal requirements.
Warranty
To secure the full product warranty, the Span Panel must be registered by completing the
commissioning process, which sends system information to Span. For complete warranty
information, refer to the Product Warranty at www.span.io.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Follow these instructions during installation, maintenance and operation of the equipment.
This section contains safety information that must be observed at all times when working on
or using the equipment.
In Case of Fire or other emergency:
If safe to do so, switch off the main or upstream breaker for the panel.
Contact the fire department or other required emergency response team.
Evacuate the area and alert others in the area.
In case of unusual noise, smell or smoke:
Ensure nothing is in contact with the Span Panel or other equipment.
Ventilate the space.
Contact your installer or Span Customer Support.
Symbols Used
These symbols indicate important safety information in the documentation or on the
equipment:
WARNING: Indicates a situation where failure to follow instructions or use
proper materials may be a safety hazard that may result in serious injury,
loss of life, or destruction of equipment. Use caution and do not proceed until
the indicated conditions or required procedures are fully understood and met.
CAUTION: Indicates a situation where failure to follow instructions or use
proper materials may be a safety hazard that may result in minor injury or
damage to equipment. Do not proceed until the indicated conditions or
required procedures are fully understood and met.
NOTE: Indicates an important step or additional information that highlights
best practices or procedures. Follow instructions carefully.
RISK OF ELECTRIC SHOCK: Indicates components that present risk of
electric shock.
PROTECTIVE CONDUCTOR TERMINAL: Indicates location of grounding
connection on the equipment.
REFER TO INSTRUCTIONS: Indicates that user should refer to operating or
installation instructions before proceeding.
ATTENTION: Read all instructions and cautionary markings in this document and on the
equipment before installing the Span Panel. Failure to do so may result in equipment
damage, electric shock, serious injury, or loss of life. Failing to follow any of these
instructions may also void the warranty.
All installations must conform to the laws, regulations, codes and standards applicable in the
jurisdiction of installation. Before starting an installation, consult a local building or electrical
inspector for current requirements. Local codes may vary but are adopted and enforced to
promote safe electrical installations. A permit may be needed to do electrical work, and some
codes may require an inspection of the electrical work.
Jurisdiction
Code
United States
National Electrical Code (ANSI/NFPA 70)
General
WARNING: Risk of electric shock. Risk of fire. Only qualified electrical personnel
should install, troubleshoot, service, or replace the equipment.
WARNING: Risk of electric shock. Apply appropriate personal protective
equipment (PPE) and follow safe electrical work practices during installation and
service. Turn off all power supplying this equipment before working on or inside
equipment. Always use a properly rated voltage sensing device to confirm power
is off. Replace all devices, covers, and doors before turning on power to the
equipment.
WARNING: To protect the equipment and its components from damage when
transporting, handle with care. To help prevent damage, leave all equipment in its
shipping packaging until it is ready to be installed.
WARNING: Inspect the equipment for damage before installing. Do not install the
equipment if it has been damaged in any way.
WARNING: Do not insert foreign objects into any part of the equipment.
WARNING: Do not expose the equipment or any of its components to direct
flame.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or modify
the equipment other than what is permitted in this manual. The equipment
contains no user-serviceable parts other than field-installed circuit breakers.
Contact the installer who installed the equipment for any repairs.
WARNING: Do not connect life-support systems, other medical equipment, or
any other use where product failure could lead to injury to persons or loss of life
to circuits which can be remotely switched.
CAUTION: Do not use solvents to clean the equipment or expose the equipment
to flammable or harsh chemicals or vapors. Do not allow petroleum-based paints,
solvents, or sprays to contact nonmetallic parts of the equipment.
CAUTION: Do not use parts or accessories other than those specified for use
with the equipment.
Installation and Use
WARNING: Risk of electric shock. Risk of fire. Only use electrical system
components approved for wet locations.
WARNING: Risk of electric shock. Risk of fire. Ensure that all wiring is correct
and that none of the wires are pinched or damaged.
WARNING: Risk of electric shock. Risk of fire. Before making any connections
verify that the circuit breaker(s) are in the off position. Double check all wiring
before applying power.
WARNING: Risk of electric shock. Improper servicing of the equipment or its
components may result in a risk of shock or fire. To reduce these risks,
disconnect all wiring before attempting any maintenance or cleaning.
WARNING: Risk of electric shock. Always de-energize the equipment before
servicing. While connectors are rated for disconnect under load, it is best practice
to de-energize before disconnecting.
WARNING: Risk of electric shock. Do not use equipment in a manner not
specified by the manufacturer. Doing so may cause injury or loss of life, or
damage to equipment.
WARNING: Risk of electric shock. To maintain the warranty, do not modify the
deadfront other than to remove filler plates as needed.
NOTE: The equipment is intended to operate with a connection to the internet.
Failure to maintain an internet connection may impact performance.
NOTE: This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modifications not
expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Environmental Conditions
WARNING: This equipment is intended for operation in an environment having a
minimum temperature of –30°C (–22°F) and a maximum
temperature of 50°C (122°F).
WARNING: Install the equipment in a location that prevents damage from
flooding. Ensure that no water sources are above or near the equipment,
including downspouts, sprinklers, or faucets.