Warranty

Sanlinx Return/Refund Policy

As the exclusive US wholesale distributor, Sanlinx Inc.will provide its customers with

warranty service even if the SoyaJoy is purchased from our resellers, provided that the

warranty is registered with Sanlinx within 30 days of purchase. If you buy the SoyaJoy from

a SoyaJoy reseller, the reseller may have its own return and refund policy, in which case the

reseller must be contacted for return/refund.

If this same machine is sold with a reseller's own brand, Sanlinx is NOT responsible for

return/refund or warranty service. Refund Policy

90-day full refund return policy

As part of our current promotion, Sanlinx Inc. currently offers a 90-day risk-free refund policy for

full refund of the purchase price (excluding s&h) for products returned in good condition. The 90-

day period starts from the date you received the machine (not the date you order the machine) to

the date you request for the return. Thus you have a full 90 days to try out the machine risk-free. We

are highly confident that you will be 100% satisfied with our products. If for any reason you are

not completely satisfied, simply email Sanlinx to obtain a return authorization. Once your return

is received, you will get a full refund of the purchase price, no questions asked.

The customer is responsible for packaging the product securely in its original box to ensure the

machine is returned without damages. If the customer cancels an order before it is shipped, Sanlinx

Inc. will credit the total amount, including s&h, to the customer.

Limited Warranties

Additional warranties may apply for specific items per specific warranty

offerings

If you ordered online directly from Sanlinx (individual order, not group order), you have

automatically registered for the warranty of the specific ordered item. If you ordered through

resellers or some one else or through a group order (where the billing address of our record is not

yours), you need to register for the warranty - provide your name, address, phone #, and date of

order, name of the reseller, and the machine model and serial #. Click here to register your warranty

by email. During the warranty period, a product with a defect will be either repaired or replaced

with a comparable model (at Sanlinx's option if the model is no longer in production) when the

product is returned to Sanlinx or to its authorized resellers. The repaired or replacement product

will be in warranty for the balance of the warranty period. The customer is responsible to pay the

shipping to Sanlinx and Sanlinx will pay the shipping back to customer.

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Sanlinx Return/Refund Policy As the exclusive US wholesale distributor, Sanlinx Inc.will provide its customers with warranty service even if the SoyaJoy is purchased from our resellers, provided that the warranty is registered with Sanlinx within 30 days of purchase. If you buy the SoyaJoy from a SoyaJoy reseller, the reseller may have its own return and refund policy, in which case the reseller must be contacted for return/refund.
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The detailed 1-year warranty agreement is included in the User Manual. If you ordered the product with 2-year, or additional warranty, the detailed terms are the same with that of 1-year warranty, except that the warranty duration is different. Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.