Use And Care Manual

SOVARO THREE-YEAR LIMITED WARRANTY

SOVARO Soft-Sided Coolers and Backpack Coolers have a THREE-YEAR LIMITED WARRANTY

against product failure resulting from defects in manufacturing or materials. The warranty period

starts on the delivery date. Incidental and consequential damages are not covered.

WARRANTY CLAIMS

Registering your cooler is required for warranty and parts support. Each cooler is assigned a unique

ID number, but SOVARO does not link customer information to the cooler ID number unless it is

registered. On the outside of your cooler you will ﬁnd the SOVARO ID plate. Register today and

upload an image of your receipt for easy veriﬁcation of your purchase date.

SOVARO will repair or replace only the parts that failed under the terms of the warranty. In some

cases, the replacement parts may not be identical, but they shall be of equal or greater

performance than the original part.

We may require proof of purchase. Proof of purchase may be the original dated receipt. We may

require evidence of the failure. Evidence of failure may include photographs or returning failed

components to SOVARO.

WARRANTY LIMITATIONS: THIS WARRANTY COVERS ONLY DEFECTS THAT AFFECT THE FORM, FIT

OR FUNCTION OF THE UNIT. It excludes natural aging of the unit, discoloration, ordinary wear and

tear, ordinary weathering, sunlight fading or rust. It excludes staining caused by mold, mildew or

tree sap and damage caused by animals including insects, vermin or household pets. The warranty

does not cover damage caused by Acts of Nature including but not limited to: excessive wind; tor-

nado; hurricane; microburst; hail; ﬂood; blizzard; extreme heat; pollution or ﬁre events.

The following actions void the warranty: use above intended and reasonable capacity; misuse;

abuse; failure to perform ordinary maintenance; modiﬁcation; cleaning with abrasive tools,

exposing the unit to heat sources and vandalism. Painting, sandblasting, cleaning with harsh

chemicals not recommended for plastics voids the warranty on resin components. Modiﬁcation

of the original product voids all warranties. SOVARO assumes no liability for any modiﬁed product

or consequences resulting from failure of a modiﬁed product.

Disassembly of this unit for reasons other than authorized repair voids the warranty.

THIS WARRANTY IS NONTRANSFERABLE. IT IS VALID FOR NORMAL HOUSEHOLD USE ONLY. THE

WARRANTY IS VOIDED BY COMMERCIAL OR INDUSTRIAL USE. THE MANUFACTURER’S LIABILITY

HEREUNDER IS LIMITED SOLELY TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT

OR PART AND THE MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR

CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM ANY DEFECT IN MATERIAL OR

WORKMANSHIP OR FROM THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.

This warranty gives you speciﬁc legal rights, and you may also have other rights which vary from

state to state. Some states do not allow the exclusion or limitation of incidental or consequential

damages; the limitation or exclusion may not apply to you.