IMPORTANT Please note when you open the carton carefully check the unit and make sure there is no damage. If you have any problem with assembling the unit, with how the various functions work or with damage or missing parts. Please call# +1-844-455-4621 (9:00AM - 5:00PM EST) or email: serviceprokonian@jakeglobal.com immediately for service before return the unit to the store where it was purchased.
ELECTRIC FIREPLACE HEATER HOME OWNER’S INSTRUCTION MANUAL Model: SP2618-HE-FGPBBT ATTENTION FIND A LOCATION FOR THE FIREPLACE HEATER THAT IS PROTECTED FROM DIRECT SUNLIGHT.
SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
SAFETY INFORMATION Use this appliance only as described in the manual. Any other use is NOT recommended by the manufacturer and may cause fire, electric shock or injury to persons. CAUTION • If possible, ALWAYS unplug this appliance when not in use. • DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions. • DO NOT operate any heater if it has been dropped or damaged in any manner.
INSTALLATION INSTRUCTION 1. Position your completed mantel close to its final location. Make sure you can access the back of the mantel as your electric fireplace insert will be install from the back. 2. Place a piece of cardboard or protective sheet on the floor in order to avoid scratching the decorative surface of your mantel during assembly. Please DO NOT fully tighten the KD screws until all panels are assembled. 3. The fireplace insert can be installed after the mantel has been fully assembled.
OPERATING INSTRUCTIONS Note: Heater must be properly installed before it is used. Power Button • Pressing the power button will turn ON or OFF the unit. • When the unit is in ON mode, the power icon indicator light will be shown green. • When the unit is in OFF mode, the power icon indicator light will be shown red. When power OFF, unit will be stopped, if heater is working before power OFF the unit, fan will have 20 seconds delay to ensure heat will not be trapped inside the unit.
OPERATING INSTRUCTIONS Flame Color Setting • The flame brightness mode should be used to set the flame brightness. • Use Up arrow button or Down arrow button to scroll through the flame brightness settings: C1, C2, C3, C4 Setting Color Setting Color C1 Yellow C3 C2 Blue Yellow + Blue Auto Change (Fade In / Fade Out) C4 UP Arrow Button • Use up arrow button to increase the setting of the selected function. Down Arrow Button • Use down arrow button to decrease the setting of the selected function.
FIREPLACE REMOTE APP CONNECT YOUR FIREPLACE WITH FIREPLACE REMOTE 1. Turn on the fireplace 2. Switch on Bluetooth on your mobile devices 3. Tap the side menu button (Fig. 1) Fig. 1 Tap the side menu button (Top left) 4. Press “Add” (Fig. 2) button and start searching (Fig. 3) the Fireplace nearby Fig. 2 Tap the ”+”button (Top left) Fig. 3 Searching Fireplace 5. Enter a name for the fireplace (Fig. 4) 6. (Fig. 6) Blue light represents the Fireplace is connected properly and ready to use Fig.
CARE AND MAINTENACE WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing and electrical component or wiring, the original wire routing, color coding and securing locations must be followed.
CARE AND MAINTENACE Replacing the Remote Control Battery When the remote control stops operating or its range seems reduced, it is time to replace the batteries. Note: The batteries should be removed if the product is to be left unused for a long time. Caution: Non-rechargeable battery is not to be recharged. Exhausted battery is to be removed from the product. 1. The battery compartment is located on the back end of the remote control. 2.
TROUBLE SHOOTING GUIDE PROBLEM POSSIBLE CAUSE SOLUTION 1. No power, logs do 1. The unit does not have power. not glow. 1. Check that unit is plugged into a standard 120 volt outlet. Then make sure power is set at “ON” position. 2. E1 displayed on control panel. 2. The overheat protection device has been engaged. 2. Unplug unit, wait 5-10 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service. 3.
1 YEAR LIMITED WARRANTY SOURCE PRO ELECTRIC FIREPLACE MODEL BASIC WARRANTY Source Pro Industries Ltd. (hereinafter referred to collectively as the (“company”) warrants that your new Prokonian Electric Fireplace is free from manufacturing and materials defects for a period of one year from date of purchase. Subject to following conditions and limitations. 1.
Please refer to part code when reordering For questions or comments about product: Email: serviceprokonian@jakeglobal.com or Call: +1-844-455-4621 Crafted in China Distributed by Source Pro Industries Ltd.
