OWNERS INSTALLATION AND OPERATING MANUAL SOURCE GREENHEAT INFRARED HEATER Model: SGH-500-1PC Safety Notice Please read this entire Installation and Operating Manual BEFORE installing and using your new Infrared Heater. Failure to fully understand and follow instructions may result in property damage, bodily injury, or even death. If the Infrared Heater in not used properly, a house fire may result. For everyone’s safety, FOLLOW all Installation and Operating Directions.
Save These Instructions TABLE OF CONTENTS Topic Page(s) Introduction & Specifications 3 Important Safety Information 4-5 Frequently Asked Questions 6-8 Heater Operation 9 Heater Placement 10 Users Guide 11 Air Filter Maintenance 12 Warranty 13-14 Warranty Claim Contact Information 15 2
INTRODUCTION Thank you for choosing one of the best Infrared distribution heaters available on the market today. Our Infrared Heater is a very safe and effective room heater. It produces safe, clean and economical heat by utilizing quartz infrared heating elements and multiple copper heat exchangers. The heating process of the Infrared Heater is similar to the way the sun warms the earth. The infrared elements warm the copper heat exchangers and the whisper quiet fan distributes the accumulated warmth.
IMPORTANT SAFETY INSTRUCTIONS READ AND UNDERSTAND ALL INSTRUCTIONS, SAFETY WARNINGS, AND FAQ’s BEFORE USING THE HEATER WARNING! ! POTENTIAL FOR ELECTRICAL HAZARD IF NOT ADHERED TO! When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. This heater must be plugged into a 120V, 15 amp (or more) circuit of its own. Nothing else can be plugged into the same circuit.
9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations, nor any locations that use GFCI outlets. 10. Never place heater where it may fall into a bathtub or other water receptacles. 11. Do not run cord under carpet. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over. 12.
FREQUENTLY ASKED QUESTIONS (FAQ’S) My heater emits a “strange” odor when I first open the box/when I turn the heater on for the first time. Why? These are both normal. This heater is treated with a special heat safe/resistant coating. This odor will sometimes be present when the box is opened, and may be compared to a heaters version of “new car smell.” Also, similar to all hearth appliances (woodstoves, etc.
Why doesn’t the temperature on my heater match the temperature display on my wall, or external thermostat? This is completely normal. The temperature display on your heater may vary from the temperature display on another thermostat (like the one mounted to your wall or a purchased external thermostat). The temperature sensor on your heater reads the temperature in, and around, the heater.
Why doesn’t the fan speed increase when I change the setting from LO to HI? This is normal. The heater’s fan’s speed is not affected by the HI/LO settings. The fan is designed to vent the heat at one soft, comfortable, and energy efficient speed. What is affected by the HI setting is the heat output. In essence, in the HI mode, the heater produces “more” heat, rather than “faster” heat. I want to make sure my warranty is registered.
HEATER OPERATION Here is a small description of how our heaters work: Operation Mechanism: 1) Air is brought into the heater through an easy to clean, washable filter at the rear of the unit. 2) The highly efficient, one-speed, high volume fan pushes filtered air across the heat exchange chamber and quartz heating element, transferring accumulated heat to the air.
HEATER PLACEMENT By using this infrared heater you can efficiently heat up to 500 of unobstructed square feet. This heater is NOT intended to replace your home’s furnace. Rather, it is designed to be a supplement to it. It is not an instant heater, and on occasions (depending on various factors), can take up to 24 hours for a room to reach the desired temperature. To achieve maximum efficiency of your Infrared Heater, please follow these recommendations: 1.
USER’S GUIDE Plug your Infrared Heater power cord into a 120V, 15amp (or higher) three-prong receptacle. To Turn the Heater On: Turn the power switch on in the back, and then press the Power button on the control panel or on the remote control. Default Set Temperature: The default set temperature every time the heater is powered on is typically 72°. This can not be changed. You will have to set it accordingly every time you power it off. The default display is the set temperature.
To change between °Celsius and °Fahrenheit: Press FILTER MAINTENANCE Your Infrared Heater is equipped with an easy to clean, washable, static filter or filter mesh (depending on model). Regular cleaning and maintenance of your filter will ensure a lifetime of trouble-free use. 1. Turn off heater. Locate the filter or filter mesh at the rear of the heater. Grab hold of the indented tab located on the center of the grill and push downward and out away from the heater.
Limited Manufacturer Warranty 1 Year Limited Warranty: SOURCE GREENHEAT warrants this heater against defects in materials and workmanship on functional parts, for a period of one year from the original date of purchase. Your sales receipt showing the date of purchase of the product is your proof of purchase. Keep it in a safe place for future reference.
Warranty Limitations This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or repairs (unless authorized verbally, or in writing, by an Authorized SOURCE GREENHEAT Representative) alteration by non-SOURCE GREENHEAT authorized personnel, inappropriate installations, or any case beyond the control of SOURCE GREENHEAT.
Customer Service and Support To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps: Contact SOURCE GREENHEAT PRODUCTS Technical Support E-mail: Warranty@sourcegreenheat.com Phone: 1-866-484-2066 You will need to provide the unit's model number, serial number (located on the heater’s front panel, rear panel, or on the box), date of purchase, retailer of purchase, a daytime phone number, and possibly a copy of your receipt. Be Patient, Clear, and Concise.